Job Listings

As a Guest Relations Manager, your duties and responsibilities include maintaining cordial relations with the guests and ensuring that the guests do not face any issues during their stay at the hotel.You should pledge to represent goodwill among the guests and provide them extraordinary comfort and hospitality. You should also manage the staff and ensure that all the hotel procedures are being dedicatedly followed. You should have a positive attitude towards customer complaints and ensure that they are resolved on time. You should also ensure...

- Coordinate daily office activities between team members and other internal departments - Handle inbound and outbound calls in a professional and courteous manner - Handle all business correspondence - Meet and greet clients as well as VIP guests and passing visitors - Manage client appointments through bookings and confirmations - Deliver excellent customer service, at all times

The main task for this position will be to support the asset management team. The Analyst / Senior Analyst  is responsible for monitoring the financial and operational performance of the hotel assets, including during the pre-opening phases.   Responsibilities: - Perform accurate and timely review of the submitted operational reports of Hotel Operators, and perform the required analysis of the operating results, while liaising with the Hotel Operators for inquiries and clarifications. - Study the operational reports submitted by the hotel operators, consolidate them, and prepare input notes on any critical areas for the...

The primary responsibility of this role is to structure/align the Front Office Department policies and procedures to deliver exceptional behaviour and create the right environment that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.   Under the direction of the Cluster Director of Rooms, and in full support and alignment with Direct reports of Duty Managers, Supervisors, is responsible for directly managing a team in order to deliver the highest level of service to all guests, support the Guest...

- Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers. - Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency. - Checks guests in and out, Handles and takes reservations, Handles guest’s special requests and customer complaints during shift when...

  Job Summary:   The Front Desk Agent is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The main focus is to engage every guest in conversation and recognition, as well as resolve any guest issues...

As a Commi II, you will play a vital role in the kitchen team by assisting in the preparation and cooking of high-quality food in a fast-paced hotel environment. You will be responsible for preparing ingredients, cooking food items, ensuring cleanliness in the kitchen, and supporting senior chefs in all aspects of kitchen operations. This position offers a great opportunity for growth and advancement within the culinary field. - Assist in the preparation of raw ingredients by cleaning, chopping, peeling, and cutting vegetables, fruits, and proteins, following established recipes and portion control...

Job Summary:   An AC (Air Conditioning) technician is responsible for installing, maintaining, and repairing air conditioning systems in residential, commercial, and industrial settings. They are responsible for ensuring that air conditioning units work efficiently and safely, and may also perform preventative maintenance tasks to keep units in good condition.   

Job Summary: B.M.S (Building Management System) Operator is responsible for maintaining and operating the building automation system that controls and monitors various systems such as HVAC, lighting, security, and fire protection in a facility. The B.M.S Operator's primary responsibility is to ensure that the building automation system runs efficiently and effectively to meet the facility's needs.  

We are seeking a detail-oriented and creative Content Management Executive to oversee the planning, creation, and publication of engaging content across various platforms. This role is remote and exclusively open to UAE Nationals. The ideal candidate will ensure consistency in brand messaging and optimize content to drive audience engagement and achieve business goals.   Key Responsibilities: - Develop, organize, and manage content across websites, social media, and other digital platforms. - Collaborate with marketing, design, and SEO teams to produce high-quality, engaging, and optimized content. - Regularly update and maintain website and digital assets to...

- Oversee and maintain the organization’s hotel IT infrastructure, including hardware, software, and network systems, ensuring optimal performance, security, and compliance with regulatory standards. - Manage IT-related budgets and stay updated on emerging technologies. - Provide technical support to staff and limited assistance to guests for IT-related issues. - Address end-user needs by managing user accounts, including setup, removal, and password resets, while maintaining...

  - Responsible for doing all preparations before and during service, like preparing serving cutlery and breadbaskets. - Making sure to work with clean equipment and surfaces. - Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter. -

  - Post and process journal entries to ensure invoices from vendors are recorded within the company policies and procedures - Maintain the accounts payable ageing - Update accounts payable and perform reconciliations - Assist senior accountants in the preparation of monthly/yearly closings - Assist with other accounting projects This is a 2 month temporary position 

As the General Manager, you will lead all aspects of hotel operations, ensuring exceptional service standards, maximizing profitability, and fostering a culture of excellence. You will be responsible for driving the hotel's performance, implementing strategic initiatives, enhancing the guest experience, and leading a high-performing team.   Key Responsibilities:  

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key...

We are seeking a professional and highly organized Housing Executive to join our housing team, responsible for managing and maintaining staff accommodations. The role is pivotal in ensuring the comfort, safety, and satisfaction of our team members, reflecting our commitment to their well-being.     Key Responsibilities: - Manage the daily operations of staff accommodations, ensuring a high standard of living conditions and service.  -

The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business.   Responsibilities: -

We are looking for a motivated Accountant - General Ledger– to support Senior Accountant. The ideal candidate will assist in month-end closing and Property management daily task requests and queries.   Month-End Closing & Reporting: - Assist with month end close requirements(bank transactions posting, prepayments, accrual, management fees...

We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.

The Finance Supervisor is responsible for supervising the day-to-day financial operations within the hotel, ensuring accurate financial reporting, compliance with accounting standards, and the effective management of financial transactions. This role supports the Financial Controller in managing financial records, preparing reports, and providing financial analysis to optimize hotel performance. Key Responsibilities: - Oversee and supervise daily...