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We are seeking a proactive and detail-oriented Administrative Coordinator to support various departments within TFG. The ideal candidate will play a vital role in ensuring smooth operations by managing administrative tasks and facilitating communication across teams. You will be responsible for maintaining accurate records, coordinating essential processes, and contributing to the overall efficiency of the organization.
Responsibilities:
- CRM Management: Ensure CRM is updated with accurate customer, tour, and sales information.
- Permit Processing: Handle permits for stand removals, installations, airport...
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Manage reception, guest services, bookings, check-in/check-out, and cashiering procedures.
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Lead, schedule, train, and motivate the front office team.
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Handle guest inquiries, complaints, feedback, and service recovery.
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Coordinate with housekeeping, maintenance, security, and operations teams.
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Maintain accurate guest records, reports, payments, and shift handovers.
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Ensure compliance with company policies, safety standards, and Saudi regulations.
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Support VIP visits, special events, peak periods, and seasonal operations.
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Monitor guest satisfaction and identify opportunities to improve service quality.
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The Sous Chef assists in managing the daily kitchen operation, ensuring the consistent quality, presentation, and timely preparation of all food. The role supports the Executive Chef in leading the culinary team, maintaining standards, and delivering an excellent dining experience.
Key Responsibilities
- Supervise and coordinate the kitchen team during daily operations and service.
- Assist with menu planning, recipe development, and food presentation.
- Ensure all dishes meet the hotel’s standards for quality, taste, portion, and presentation.
- Organize daily preparation, mise en place, and kitchen...
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The IV Support Executive is responsible for contacting and qualifying clients who have purchased investment travel packages, with a primary focus on ensuring their participation in the upcoming investment trips. The role involves assessing potential investors, addressing any travel-related concerns, and coordinating with internal teams to facilitate a smooth and timely travel process. The ultimate goal is to maximize the number of clients traveling within the current business month and ensuring they are well-prepared for their investment visit.
Key Responsibilities
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Client Engagement & Qualification
- Contact and confirm every client booked for the travel...
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As a Property Consultant, you will be responsible for promoting and selling premium real estate investment opportunities to qualified clients. You will build long-term relationships, understand clients' investment objectives, and guide them through the sales process while delivering an exceptional customer experience.
Key Responsibilities
- Identify and develop new sales opportunities through company-generated and self-generated leads.
- Present and promote the company's real estate investment portfolio to prospective...
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General
- Ensures cleanliness of all washing up and cleaning machinery and that equipment is in proper working order. Reports faults to his supervisor.
- Learns the fire and safety precautions and in particular those concerning the machinery and equipment used in the dishwashing and kitchen areas. Learns how to operate the kitchen firefighting equipment.
- Uses cleaning materials and chemicals in a proper and economical...
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SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
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SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
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- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Checking computer equipment for electrical safety
- Maintaining records of software licences
- Managing stocks of equipment, consumables and other supplies.
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- Promote The First Group to visitors in shopping complexes, hotels and airport terminals.
- 6 hour shifts, 6 days per week
- Demonstrate benefits of Property ownership in Dubai and invite clients for exciting office tours.
- Generate contact details of potential clients.
- Range – Salary + Industry leading commission + Attractive cash bonus awards.
- Job Location - Cameroon
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- Promote The First Group to visitors in shopping complexes, hotels and airport terminals.
- 6 hour shifts, 6 days per week
- Demonstrate benefits of Property ownership in Dubai and invite clients for exciting office tours.
- Generate contact details of potential clients.
- Range – Salary + Industry leading commission + Attractive cash bonus awards.
- Job Location - Nigeria
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- Promote The First Group to visitors in shopping complexes, hotels and airport terminals.
- 6 hour shifts, 6 days per week
- Demonstrate benefits of Property ownership in Dubai and invite clients for exciting office tours.
- Generate contact details of potential clients.
- Range – Salary + Industry leading commission + Attractive cash bonus awards.
- Job Location - Ivory Coast
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- Promote The First Group to visitors in shopping complexes, hotels and airport terminals.
- 6 hour shifts, 6 days per week
- Demonstrate benefits of Property ownership in Dubai and invite clients for exciting office tours.
- Generate contact details of potential clients.
- Range – Salary + Industry leading commission + Attractive cash bonus awards.
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- Coordinate members' travel arrangements, including hotel bookings, confirmations, amendments, cancellations, and special requests.
- Manage visa applications and ensure all required travel documents are completed.
- Coordinate with hotels, transportation providers, and internal teams to ensure smooth travel arrangements.
- Act as the main point of contact for members before, during, and after their trips.
- Manage CRM updates, booking trackers, and operational reports.
- Monitor arrivals, departures, no-shows, and booking changes.
- Handle member inquiries through phone and email while maintaining excellent customer service.
- Support continuous improvement of operational processes.
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Key Responsibilities
- Pantry and Office Support
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Check and refill pantry items such as water, coffee, tea, sugar, cups, and tissues.
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Responsibilities:
- Perform accurate and timely review of the submitted operational reports of Hotel Operators and perform the required analysis of the operating results while liaising with the Hotel Operators for inquiries and clarifications.
- Study the operational reports submitted by the hotel operators, consolidate them, and prepare input notes on any critical areas for the management's consideration....
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We are looking to hire confident, talented individuals with experience in Telesales to join our winning team. This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers. This is a telephone based job, in our ‘state of the art’ Dubai head office. The majority of leads will be inbound responses to our database marketing campaigns, so there will be little or NO COLD CALLING REQUIRED.
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- Coordinate daily office activities between team members and other internal departments
- Handle inbound and outbound calls in a professional and courteous manner
- Handle all business correspondence
- Meet and greet clients as well as VIP guests and passing visitors
- Manage client appointments through bookings and confirmations
- Deliver excellent customer service, at all times
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We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department. We require English, Arabic, French and Russian speakers. This highly specialised role will involve the sale of an exciting new product in the Vacation Ownership sector.
- Deliver sales presentations to owners and guests
- Present the features, advantages, and benefits of the product accurately to all prospective owners
- Develop strategically layered questions to determine each client’s specific needs
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The Security Officer is responsible for maintaining a safe and secure environment for guests, residents, team members, and property assets at Silver Sands Beach.
- Monitor and patrol the property, including guest areas, residential zones, beach access points, and back-of-house areas.
- Ensure the safety and security of guests, residents, visitors, and colleagues at all times.
