Job Listings

Job Summary:   The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.  

Responsibilities: - Collect and sort laundry from hotel guest rooms. - Check garments for damage, stains, or special washing instructions. - Operate laundry equipment such as washers, dryers, and ironing machines. - Use appropriate detergents, fabric softeners, and stain removers. - Fold and hang clothing according to...

The Housekeeping Order Taker works closely with the Housekeeping Management Team to ensure that the daily operations are run smoothly which helps to achieve departmental goals and exceed guest expectations - Answer the telephone as per standard, respond promptly to guest requests, log details and communicate requests to relevant colleagues.  - Maintain open communication channels for VIP Arrivals,...

SUMMARY   To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.   KEY...

Job Summary:   The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.  

Job Summary: The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture. Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver...

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key Responsibilities: - Greet...

Job Description: The Telephone Operator plays a key role in ensuring seamless communication within the hotel and with external guests. As the voice of Hotel Avalon, the Telephone Operator is responsible for answering and directing incoming calls, handling guest inquiries, managing wake-up call requests, and supporting hotel operations through effective communication. The ideal candidate is courteous, attentive, and professional, providing every caller and guest with a warm and efficient response that reflects the hotel's commitment to exceptional service. Key Responsibilities: Answer and direct all internal and external calls promptly and professionally using the...

Job Summary:   At Hotel Avalon, the Front Office Associate plays a vital role in delivering exceptional customer service to guests and visitors. This position involves performing a variety of administrative and front desk duties in a professional, courteous, and efficient manner. The ideal candidate is a proactive team player with excellent communication skills, a positive “can-do” attitude, and the ability to multitask and thrive under pressure.