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To assist in managing the daily operations of the Concierge department across all TFC hotel properties, ensuring exceptional guest service, maximization of revenue through tours and excursions, and seamless coordination with internal departments. The role also includes overseeing VIP treatment for investors and guests, supporting the development of direct sales strategies, and maintaining high service standards.
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Manage daily operational and performance reports.
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The Central Reservations Office serves as a vital part of the sales and commercial team, acting as a key point of contact for guests and internal stakeholders. This role is responsible for leading a team that manages all room and restaurant reservation requests—ensuring accuracy, efficiency, and a premium level of guest service across various communication channels. The primary objective is to drive revenue by optimizing the reservations process and enhancing the guest experience.
The position may support...
The Vice President of Sales will be a dynamic and visionary leader responsible for driving revenue growth, enhancing customer relationships, and elevating the commercial performance of the hospitality group. This role requires a strategic thinker with deep industry knowledge, exceptional leadership skills, a proven track record in hospitality sales and a good understanding of channel distribution.
Key Responsibilities:
- Ability to manage and oversee the Group segment sales operations.
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We are seeking a highly skilled and passionate Sommelier to join our team. In this role, you will be responsible for managing and curating the hotel’s wine and beverage offerings, providing expert wine recommendations, and enhancing the dining experience for guests. As the Sommelier, you will work closely with the kitchen, food and beverage teams, and guests to ensure an exceptional wine service experience, while maintaining high standards in inventory management and wine cellar organization.
Key Responsibilities:
- Curate and...
We are seeking an enthusiastic, personable, and organized Head Hostess to join our team. In this role, you will be responsible for overseeing the guest experience in the hotel’s dining area, ensuring a welcoming, efficient, and high-quality service. You will manage the front-of-house operations, supervise the hosting team, and work closely with the food and beverage staff to provide
Key Responsibilities:
- Greet and welcome guests upon arrival in a friendly and professional manner, ensuring that they feel valued and well taken care...
- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
- Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
- Attend all F&B...
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
As the Human Resources Business Partner, you will play a pivotal role in driving our people strategy for the world’s tallest hotel. Acting as a strategic advisor and employee champion, you will support departmental leaders in fostering a high-performing, engaged, and inclusive workplace aligned with our brand standards and business objectives. This is an Executive level role.
Key Responsibilities:
The Venue Manager is responsible for the successful day-to-day operation of a hospitality or event venue, ensuring exceptional guest experiences, smooth operational flow, and team performance. This role involves overseeing staff, managing budgets, coordinating events or service, and maintaining a high standard of service, safety, and efficiency.
Key Responsibilities:
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Oversee all aspects of venue operations including service delivery, staff management, and customer relations.
The IRD Manager oversees all aspects of the In-Room Dining (IRD) operation to ensure exceptional service, quality, and efficiency. This includes managing daily operations, supervising staff, maintaining high guest satisfaction, and ensuring all brand standards and health & safety guidelines are met.
Key Responsibilities:
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Manage and supervise all IRD operations including ordering, preparation, and delivery of food & beverages to guest rooms.
As a Hostess at Ciel, you are the face of our dining venue — the first smile, the warm welcome, and the lasting impression. You set the tone for every guest’s experience with grace, poise, and attentiveness. From managing reservations to guiding guests to their tables, your role is to ensure a seamless and elegant start to their journey, reflecting the hospitality standards of a world-class, luxury destination.
Key Responsibilities:
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Greet guests with a...
The Assistant Security Manager supports the Security Manager in overseeing all aspects of safety and security within the hotel premises. This role ensures that guests, team members, and hotel property are protected through effective security procedures, team supervision, and emergency preparedness.
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Assist the Security Manager in managing the daily operations of the Security Department.
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The Director of Security is responsible for overseeing all aspects of safety and security within the hotel premises, ensuring a safe environment for guests, colleagues, and assets. This role involves developing and implementing security policies, managing the security team, handling emergency procedures, and maintaining compliance with local regulations.
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Develop and implement hotel-wide security and safety strategies, policies, and...
As a Food & Beverage Team Leader at Ciel, you are a frontline leader, guiding the service team to deliver elevated dining experiences that reflect the iconic nature of the world’s tallest hotel. You support daily operations, lead by example on the floor, and act as a key link between staff and management. With your presence, energy, and commitment to detail, you ensure each guest experience is seamless, memorable, and infused with the signature elegance of Ciel.
Key Responsibilities:
As a Food & Beverage Supervisor at Ciel, you are a key leader on the floor — ensuring that each service flows seamlessly and every guest experience reflects the signature sophistication of the world’s tallest hotel. You lead by example, guiding the team with confidence, supporting daily operations, and driving excellence in every detail. With your passion for hospitality and operational know-how, you help turn everyday dining moments into exceptional ones.
Key Responsibilities:
As a Food & Beverage Associate at Ciel, you are a key contributor to the exceptional dining experiences that define the world’s tallest hotel. Whether in a signature restaurant, rooftop lounge, or in-room dining, your role is to bring warmth, precision, and elegance to every guest interaction. You are passionate about hospitality, knowledgeable about our offerings, and committed to creating unforgettable moments in every service encounter.
Key Responsibilities:
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The Stores Associate is responsible for receiving, storing, and issuing goods efficiently and accurately in accordance with hotel policies and procedures. This role ensures that inventory is maintained properly and that requisitions are fulfilled promptly to support smooth hotel operations.
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Receive, inspect, and verify all incoming goods against delivery notes and purchase orders.
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The Receiving Associate is responsible for receiving, inspecting, and verifying all goods delivered to the hotel. This role ensures that items received meet hotel standards, purchase order specifications, and quality expectations. Accuracy in documentation and effective coordination with suppliers, purchasing, and relevant departments are key to success in this role.
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Receive all deliveries for the hotel in accordance with established...