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Key Responsibilities:
- Manage the processing of client documents accurately and efficiently, ensuring compliance with established procedures and timelines.
- Verify the accuracy and completeness of client documents, conducting thorough checks to ensure all necessary information is provided.
- Enter client information and documentation into the CRM accurately, always maintaining data integrity and confidentiality.
- Track the progress of client documents throughout the processing workflow, providing regular updates to clients and internal stakeholders as needed.
- Address client inquiries, concerns, or issues related to document processing promptly and...
The Director of Training and Quality - Hospitality is responsible for leading, developing, and implementing training and quality programs across all hotel properties within the group. This role is integral in promoting a culture of excellence by ensuring that employees receive the necessary skills and knowledge to deliver outstanding guest experiences consistently. The Director will work closely with hotel leadership teams to maintain and enhance service quality, monitor compliance with brand standards, and support continuous improvement initiatives.
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- Implement the PPM Program and schedule of all kitchen and laundry equipment’s in the Hotel.
- Follow up local authority requirement maintenance plan for kitchen equipment’s.
- Keep record and coordinate with hygiene manager to make sure all requirements are filled up for HACCP.
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Job Summary:
We are seeking an experienced Engineering Supervisor to oversee the day-to-day operations of our engineering team. The ideal candidate will have a strong background in engineering, project management, and team leadership. The Engineering Supervisor will be responsible for ensuring that engineering projects are completed on time, within budget, and to the highest quality standards. This is a critical leadership role within our organization and requires someone who is able to motivate and manage a team of engineers, while also collaborating with other departments to ensure that...
We are looking for a motivated Accountant - General Ledger– to support Senior Accountant. The ideal candidate will assist in month-end closing and Property management daily task requests and queries.
Month-End Closing & Reporting:
- Assist with month end close requirements(bank transactions posting, prepayments, accrual, management fees...
Job Summary:
The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business.
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
The Laundry Supervisor is responsible for overseeing daily laundry operations to ensure timely, efficient, and high-quality cleaning, pressing, and folding of linens, uniforms, and guest items. This role involves supervising a team of laundry attendants, maintaining equipment, and ensuring adherence to hotel standards and health regulations. The Laundry Supervisor works closely with the housekeeping team and other departments to meet operational needs and maintain guest satisfaction.
- Supervise, train, and evaluate laundry staff, including attendants and pressers.
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The Director of Revenue Management is responsible for maximizing revenue growth and optimizing profitability across all revenue-generating channels in the hotel. This role entails setting and executing pricing strategies, managing inventory, and analyzing market data to drive revenue performance. The ideal candidate will be a strategic thinker with deep analytical expertise and a strong understanding of market trends, customer behavior, and distribution channels.
Key Responsibilities:
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Strategic Revenue...
The F&B Manager oversees all food and beverage operations within the establishment, ensuring the highest standards of service, quality, and guest satisfaction. This role includes responsibility for budget management, team leadership, and the development of innovative dining experiences that align with brand standards and enhance guest experience.
Key Responsibilities:
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Operations Management:
- Oversee daily operations...
- Prepare daily, weekly and monthly reports
- Support Owners services team
- Liaise with different departments such as accountants and operation to support Owner Services requirements
- Prepare statements of accounts based on available records
- Update client stages in CRM and in accountants books
- Electronic and digital filing as required
We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.
We are lookign out for an experienced and dynamic Security Manager to lead and elevate all security operations at our hotel. This critical role will involve safeguarding guests, staff, and property, fostering a safe and welcoming environment that aligns with the highest standards of hospitality. The successful candidate will bring proven expertise in security management, along with strong leadership, critical thinking, and team development skills. With a strategic and proactive approach, they will enhance our security infrastructure and ensure that protocols evolve to meet emerging risks.
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We are seeking a detail-oriented and reliable Collection Officer to join our team for the 3 PM to 11 PM shift. The ideal candidate will not only handle customer transactions efficiently but also bring strong analytical skills to assist in tracking financial data and improving processes. Spreadsheet proficiency will be a key part of the role to help with daily reconciliation, sales reporting, and other administrative tasks.
1. Cash Handling & Reconciliation
- Ensure all transactions are recorded and discrepancies are resolved promptly.
- Manage cash balances , securing cash and handing over cash to Fasttrack with full record of cash...
Job Summary:
Carpenter is responsible to maintain and repair furniture accessories, is expected to observe safe working practice in carrying out repair and maintenance of gypsum board, installation of cabinet and vanity counters.
We are seeking a qualified electrician to join our hotel's maintenance team. The electrician will be responsible for maintaining, installing, and repairing electrical systems, equipment, and fixtures throughout the property. The ideal candidate will have experience working in a similar environment and will possess a thorough understanding of electrical theory and techniques.
Key Responsibilities:
- Install, maintain, and repair electrical systems and equipment throughout the hotel,...
Responsibilities:
- Receive and follow up for day-to-day maintenance call given by Maintenance Manager.
- Report the summary of work carried out for individual guest rooms and common areas including all used spare parts and accessories.
- Carry out general maintenance as per schedule provided by Maintenance Manager for Air Conditioning system and...
The Director of Rooms will lead the Rooms Division during the pre-opening and launch phases of a luxury hotel in Dubai. This role is pivotal in establishing and maintaining the highest standards of guest services, operations, and staff management for all front office, housekeeping, and guest services areas. The Director of Rooms will collaborate with the General Manager and other department heads to ensure a seamless guest experience, establishing brand standards and quality benchmarks. Candidates should have proven pre-opening experience within the luxury hotel industry and a deep understanding of Dubai’s hospitality standards.
We are seeking an experienced and visionary General Manager to lead the pre-opening and successful launch of a new hotel in Dubai. The GM will oversee all aspects of hotel operations, from property development and recruitment to strategic planning and service excellence. This role requires a strong leader with pre-opening experience in the luxury hospitality sector, with an in-depth understanding of Dubai’s market dynamics and a passion for delivering exceptional guest experiences.
Key Responsibilities:1. Pre-Opening Strategy and...