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Job Summary:
The Front Office Associate is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The main focus is to engage every guest in conversation and recognition, as well as resolve any guest...
Job Summary
The Engineering Supervisor is responsible for supervising the daily operations of the Engineering Department, ensuring all facilities, equipment, and systems at Silver Sands Beach are maintained in excellent working condition. The role involves leading a team of technicians, planning and executing preventive maintenance, troubleshooting technical issues, and ensuring compliance with safety and quality standards to provide a safe, efficient, and enjoyable environment for guests and staff.
Key...
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
The Finance Executive (AR/Income) is responsible for managing the hotel’s accounts receivable process, ensuring that all revenue is accurately recorded and collected in a timely manner. This role involves overseeing guest and corporate billing, reconciling income accounts, and providing financial reporting to ensure the hotel’s revenue cycle runs smoothly. The Finance Executive plays a key role in maintaining strong cash flow and financial integrity.
Key Responsibilities:
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Key Responsibilities:
- Manage the processing of client documents accurately and efficiently, ensuring compliance with established procedures and timelines.
- Verify the accuracy and completeness of client documents, conducting thorough checks to ensure all necessary information is provided.
- Enter client information and documentation into the CRM accurately, always maintaining data integrity and confidentiality.
- Track the progress of client documents throughout the processing workflow, providing regular updates to clients and internal stakeholders as needed.
- Address client inquiries, concerns, or issues related to document processing promptly and...
This role involves administrative tasks, ensuring rest of the staff has adequate support to work efficiently.
The tasks of the Procurement Administrator will include (but are not limited to) working with excel tables, communication with suppliers and colleagues, writing and updating reports and general follow up.
The Procurement Administrator ensures smooth running of the office and contributing to successful running of projects.
· Copy, scan and store documents
· File documents in physical and digital records
· Update reports, assuring necessary information being available at...
The Painter/Mason is responsible for maintaining the hotel’s building finishes, including painting, and minor masonry works. The role ensures guest rooms, public areas, and back-of-house facilities remain in excellent condition through timely repairs, preventive maintenance, and finishing works that reflect the hotel’s brand standards.
Responsibilities:
- Receive and attend day-to-day maintenance calls, ensuring timely completion of tasks.
- Report job summaries for guest rooms...
SUMMARY
The Plumber is responsible for the installation, repair, and maintenance of all plumbing systems in the hotel, including water supply, drainage, sanitary fixtures, and related equipment. The role ensures smooth operation of guest facilities and back-of-house systems by carrying out preventive maintenance, timely repairs, and compliance with health & safety standards.
Job Summary:
B.M.S (Building Management System) Operator is responsible for maintaining and operating the building automation system that controls and monitors various systems such as HVAC, lighting, security, and fire protection in a facility. The B.M.S Operator's primary responsibility is to ensure that the building automation system runs efficiently and effectively to meet the facility's needs.
Responsibilities:
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Job Summary:
The AC Technician is responsible for the efficient operation, maintenance, and repair of all heating, ventilation, and air conditioning systems within the hotel. The role ensures guest comfort, safety, and satisfaction by keeping HVAC systems in excellent working condition while adhering to preventive maintenance schedules and energy conservation practices.
Responsibilities:
- Monitor and control all Food & Beverage and operational costs across hotel departments.
- Conduct regular inventory checks and ensure accurate stock records in the system.
- Analyze daily, weekly, and monthly consumption reports for food, beverage, and general stores.
- Review and verify receiving reports, purchase requisitions, and supplier invoices.
- Track waste, spoilage, and variances to identify cost leakages and opportunities for savings.
- Assist in menu engineering by providing cost per portion and profitability analysis.
- Ensure proper pricing strategies in POS systems and keep recipe costing up to date.
- Coordinate with the purchasing and kitchen teams to ensure proper inventory management.
- Prepare daily, monthly,...
- Identify and evaluate new suppliers.
- Maintain approved supplier database.
- Obtain and compare quotations.
- Negotiate pricing, terms, and delivery schedules.
- Process purchase requisitions and issue LPOs (Local Purchase Orders).
- Ensure timely ordering and delivery of goods and services.
- Track order status and follow up with suppliers.
- Coordinate with end users to confirm specifications and requirements.
- Monitor and control purchasing costs.
- Assist in budget preparation by providing cost estimates.
- Report price trends and recommend cost-saving opportunities making periodical contracts.
- Maintain proper records of quotations, contracts, and agreements.
- Ensure compliance with...
The Housekeeping Order Taker works closely with the Housekeeping Management Team to ensure that the daily operations are run smoothly which helps to achieve departmental goals and exceed guest expectations
- Answer the telephone as per standard, respond promptly to guest requests, log details and communicate requests to relevant colleagues.
- Maintain open communication channels for VIP Arrivals,...
- Preparation and control of all payroll activities for assigned countries under MENA Region.
- Adhere to payroll timelines and ensure that payroll is processed, and reports are submitted as per monthly timelines.
- Process the end of service settlement of exit employees to settle their dues in accordance with the labor law and company policies.
- Create payroll accruals entries for staff’s benefits like end of service benefits, airfare, leave, benefits and bonus.
- Reconcile payroll accounts on monthly basis.
- Responsible for...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
- Ensures exceptional personalized service to our VIP-FCP (First Collection Person) guests.
- Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers.
- Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency.
- Checks guests in and out, Handles and takes reservations, Handles guest’s special requests and customer complaints during shift when required.
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Job Description:
The CID Associate will be responsible for maintaining all guests passport & ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner.
Key Responsibilities:
- Greet, check-in,...
Job Summary:
Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.
We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.
Job Summary:
As a bartender, you will be responsible for providing excellent customer service while preparing and serving beverages to guests in the food and beverage industry. You will work closely with other team members to ensure that all guests have an enjoyable experience and all drinks are prepared to the highest standard.
Key Responsibilities:
- Greet guests and take...