Job Listings

To assist in managing the daily operations of the Concierge department across all TFC hotel properties, ensuring exceptional guest service, maximization of revenue through tours and excursions, and seamless coordination with internal departments. The role also includes overseeing VIP treatment for investors and guests, supporting the development of direct sales strategies, and maintaining high service standards.   - Manage daily operational and performance reports. -

The Central Reservations Office serves as a vital part of the sales and commercial team, acting as a key point of contact for guests and internal stakeholders. This role is responsible for leading a team that manages all room and restaurant reservation requests—ensuring accuracy, efficiency, and a premium level of guest service across various communication channels. The primary objective is to drive revenue by optimizing the reservations process and enhancing the guest experience.   The position may support...

  The Vice President of Sales will be a dynamic and visionary leader responsible for driving revenue growth, enhancing customer relationships, and elevating the commercial performance of the hospitality group. This role requires a strategic thinker with deep industry knowledge, exceptional leadership skills, a proven track record in hospitality sales and a good understanding of channel distribution.   Key Responsibilities:  

- Ability to manage and oversee the Group segment sales operations. -

We are seeking a highly skilled and passionate Sommelier to join our team. In this role, you will be responsible for managing and curating the hotel’s wine and beverage offerings, providing expert wine recommendations, and enhancing the dining experience for guests. As the Sommelier, you will work closely with the kitchen, food and beverage teams, and guests to ensure an exceptional wine service experience, while maintaining high standards in inventory management and wine cellar organization.   Key Responsibilities: - Curate and...

We are seeking an enthusiastic, personable, and organized Head Hostess to join our team. In this role, you will be responsible for overseeing the guest experience in the hotel’s dining area, ensuring a welcoming, efficient, and high-quality service. You will manage the front-of-house operations, supervise the hosting team, and work closely with the food and beverage staff to provide   Key Responsibilities: - Greet and welcome guests upon arrival in a friendly and professional manner, ensuring that they feel valued and well taken care...

- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces. - Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter. - Have full knowledge of F&B menu items to assist guests and waiting staff where needed. - Attend all F&B...

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key Responsibilities: - Greet...

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key Responsibilities: - Greet...

- Ensure that station opening and closing procedures are carried out to the standard. - Be fully aware of all menu items, their recipes, methods of production and presentation standards. - Adhere to standardized recipes and specifications to maintain consistency and ensure all standards are met. - Knowledgeable and...

The Director of Security is responsible for overseeing all aspects of safety and security within the hotel premises, ensuring a safe environment for guests, colleagues, and assets. This role involves developing and implementing security policies, managing the security team, handling emergency procedures, and maintaining compliance with local regulations.   - Develop and implement hotel-wide security and safety strategies, policies, and...

As Front Desk Manager, you will lead the front desk operations with a focus on delivering exceptional guest service, smooth daily operations, and high team engagement. You will be responsible for managing the guest arrival and departure process, ensuring service excellence, and cultivating a team culture of warmth, professionalism, and precision. Key Responsibilities

As the Assistant Front Office Manager, you will support the day-to-day management of Front Office operations, ensuring a seamless guest experience while maintaining high standards of service delivery. In this leadership role, you will oversee guest arrivals and departures, manage team performance, and serve as a key contact for VIPs, escalated guest concerns, and interdepartmental coordination. Key Responsibilities:

As the Director of Guest Experience, you will champion every aspect of the guest journey, curating memorable and personalized experiences in alignment with the luxury and iconic status of the world’s tallest hotel. You will lead the Guest Relations, Ciel Connect, Concierge, and VIP Services teams to ensure emotional connections, thoughtful service, and brand excellence are at the heart of every guest interaction. Key Responsibilities:

As Front Office Manager, you will be the face of Ciel Dubai’s guest arrival and departure experience. You’ll lead a dynamic front office team to deliver smooth, engaging, and personalized service while ensuring operational excellence, guest satisfaction, and team development in line with our luxury brand standards. Key Responsibilities -

As the Director of Front Office Operations, you will be responsible for leading and orchestrating all aspects of the Front Office division—including Reception, Concierge, Guest Relations, Bell Services, Ciel Connect (telephone operations), Valet, and Rooms Control. Your leadership will ensure exceptional guest experiences that reflect the luxury positioning of the world’s tallest hotel, while optimizing operational efficiency, team performance, and guest satisfaction. Key Responsibilities:

Job Summary: We are seeking a highly motivated and experienced Assistant Director of Housekeeping to join our pre-opening team in Dubai. You will play a pivotal role in supporting the pre-opening, planning, set-up, and execution of all housekeeping operations in preparation for the hotel’s grand opening. This position requires a hands-on leader with exceptional organizational skills and a passion for delivering luxury-level cleanliness, service, and guest satisfaction.

Key Responsibilities: - Assist in developing and executing marketing strategies and campaigns. - Conduct market research, analyze consumer trends, and compile reports. - Prepare various marketing administrative forms, including complimentary forms, entertainment forms, and IT-related...

The Training and Quality Manager plays a critical role in shaping the hotel’s service culture by driving impactful learning initiatives and ensuring operational excellence. In collaboration with operational HODs this position will set-up brand standards, identify service gaps and implement improvement strategies for elevating guest experience. This also includes planning and execution of training programs that support talent development and align with business goals under the guidance of the Group Director of Training and Hotel Managing Director.   - Lead...

- Coordinate daily office activities between team members and other internal departments - Handle inbound and outbound calls in a professional and courteous manner - Handle all business correspondence - Meet and greet clients as well as VIP guests and passing visitors - Manage client appointments through bookings and confirmations - Deliver excellent customer service, at all times