Job Listings

Housekeeping Room Attendant ensures that all guest and colleague areas are maintained to a high standard of cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.   KEY...

The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.   - Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate...

The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.   KEY RESPONSIBILITES - Maintain a current and thorough knowledge of all housekeeping systems. - Assign tasks/rooms to the Housekeeping staff and show presence on the ‘floors’. -

- A Recreation Attendant is responsible for ensuring the guest experience whilst they enjoy the Hotel’s Recreational facilities, including the Pool and Spa area - You will be responsible for the distribution of Pool towels to resort guests and provide them with a warm and sincere welcome - Monitoring the guest needs and safety is paramount to this role -  As a Recreation Attendant, you will be responsible for greeting guests immediately with a sincere and friendly welcome - Assist guests their needs related to the pool / beach area -

- Open the front door for guests, direct them to the check-in desk. - Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating). - If any equipment is not working properly, report this to the maintenance department so that it can be repaired. - Introduce the features of the room to the guests, explain them how to...

- Answering and directing internal and external calls professionally. - Assisting guests with inquiries, wake-up calls, and other requests. - Coordinating with different hotel departments (housekeeping, front desk, room service, etc.). - Maintaining telephone logs and records. - Providing information about hotel services, promotions, and local attractions.

- Greet, check-in, respond to requests and settle accounts while providing exceptional service. - Take initiative to add a personalized experience. - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling. - Check in and check out all the guests in the CID system, respecting the local government requirements, in order to avoid any penalties. - Monitor and correct any discrepancy shown by the PMS and CID system reconciliation. -

The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills. - Greet and welcome guests in a friendly and professional manner. - Answer phone calls and assist with inquiries and requests.

Job Summary: The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture. Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver...

- Ensures exceptional personalized service to our VIP-FCP (First Collection Person) guests. - Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers. - Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency. - Checks guests in and out, Handles and takes...

The primary responsibility of this role is to structure/align the Front Office Department policies and procedures to deliver exceptional behaviour and create the right environment that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.   Under the direction of the Cluster Director of Rooms, and in full support and alignment with Direct reports of Duty Managers, Supervisors, is responsible for directly managing a team in order to deliver the highest level of service to all guests, support the Guest...

  The Associate Engineer – Hotel Asset Management is responsible for creating value by ensuring the portfolio's condition is of the highest standards and assets are fully functional. The candidate acts as an Owner Rep and will support the asset management department in developing, implementing, and ongoing support of a best-in-class asset assessment model for all TFG physical assets. The candidate will have previous experience in engineering and asset management-related fields and will have a strong interest in facility condition assessment, risk-based prioritization, asset management plan development, and optimizing the performance of critical infrastructure....

- Diagnose and resolve issues related to IT systems, hardware, and network devices. - Monitor and manage network infrastructure, ensuring optimal performance and security. - Administer and maintain company databases, ensuring data integrity and accessibility. - Provide comprehensive IT support to employees and guests, addressing service-related IT needs. - Operate, monitor, and coordinate the use of computer hardware, software, and...

Job Purpose: The Food and Beverage Associate will be responsible for ensuring that all guests have a positive and memorable dining experience at the establishment. This includes taking orders, serving food and drinks, and ensuring that guests have an enjoyable experience.   Key Responsibilities:   - Welcome guests as they arrive, introduce...

We are currently seeking for young, dynamic, self-motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service. As a Headwaiter you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.   Job Duties   -

We are seeking a highly skilled and passionate Sommelier to join our team. In this role, you will be responsible for managing and curating the hotel’s wine and beverage offerings, providing expert wine recommendations, and enhancing the dining experience for guests. As the Sommelier, you will work closely with the kitchen, food and beverage teams, and guests to ensure an exceptional wine service experience, while maintaining high standards in inventory management and wine cellar organization.   Key Responsibilities: - Curate and...

- Responsible for doing all preparations for the service, like preparing table planning and menu’s. - Ensure all menus and are clean and ready for operation on floors. - Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use. - Making sure to work with clean equipment and surfaces. -

We are looking for a skilled and professional Head Waiter to join our food and beverage team. As the Head Waiter, you will oversee the daily operations of the restaurant or dining area, leading a team of waitstaff to provide excellent service to our guests. You will ensure that guests have a memorable dining experience by supervising service, managing staff, and maintaining the highest standards of food and beverage service.  Job Duties  

We are seeking an enthusiastic, personable, and organized Head Hostess to join our team. In this role, you will be responsible for overseeing the guest experience in the hotel’s dining area, ensuring a welcoming, efficient, and high-quality service. You will manage the front-of-house operations, supervise the hosting team, and work closely with the food and beverage staff to provide   Key Responsibilities: - Greet and welcome guests upon arrival in a friendly and professional manner, ensuring that they feel valued and well taken care...

As an F&B Crew Intern, you will have the opportunity to gain hands-on experience in the food and beverage industry. Under the guidance of experienced team members, you will assist with various tasks in the dining and service areas, helping to ensure a seamless guest experience. This internship is designed to provide you with valuable skills in customer service, food and beverage preparation, and hospitality operations, while contributing to a positive atmosphere within the team. - Assist in greeting and seating guests in a friendly, professional manner. - Help...