Job Listings

Job Summary: The Mason is responsible for performing skilled masonry work, including constructing, repairing, and maintaining surfaces and structures made of brick, block, concrete, stone, and tile throughout the property. In a hospitality setting, this role plays a key part in maintaining aesthetic standards and ensuring guest and staff safety. The Mason supports ongoing maintenance operations, renovations, and special projects in guest areas, public spaces, and back-of-house facilities.  

The Senior Financial Analyst plays a critical role in the company's financial planning, analysis, and corporate finance functions. This position is pivotal in driving financial performance and supporting strategic initiatives across the organization, with a focus on forecasting, budgeting, financial modelling, and capital allocation. The Senior Financial Analyst will collaborate closely with the CFO, Vice President of Corporate Finance, and FP&A lead to provide actionable insights that enhance decision-making and contribute to the company's long-term financial goals.  

- Ability to manage and oversee the Group segment sales operations. -

The Assistant Security Manager supports the Security Manager in overseeing all aspects of safety and security within the hotel premises. This role ensures that guests, team members, and hotel property are protected through effective security procedures, team supervision, and emergency preparedness.   - Assist the Security Manager in managing the daily operations of the Security Department. -

The Director of Security is responsible for overseeing all aspects of safety and security within the hotel premises, ensuring a safe environment for guests, colleagues, and assets. This role involves developing and implementing security policies, managing the security team, handling emergency procedures, and maintaining compliance with local regulations.   - Develop and implement hotel-wide security and safety strategies, policies, and...

The Stores Associate is responsible for receiving, storing, and issuing goods efficiently and accurately in accordance with hotel policies and procedures. This role ensures that inventory is maintained properly and that requisitions are fulfilled promptly to support smooth hotel operations.   - Receive, inspect, and verify all incoming goods against delivery notes and purchase orders. -

The Receiving Associate is responsible for receiving, inspecting, and verifying all goods delivered to the hotel. This role ensures that items received meet hotel standards, purchase order specifications, and quality expectations. Accuracy in documentation and effective coordination with suppliers, purchasing, and relevant departments are key to success in this role.   - Receive all deliveries for the hotel in accordance with established...

The Chief Accountant is responsible for overseeing the day-to-day operations of the accounting department, ensuring the accuracy and integrity of financial records, and maintaining compliance with all local and international accounting standards. The role supports the Finance leadership by preparing financial reports, managing budgets, and supervising a team of accountants. This role plays a key part in safeguarding the hotel’s assets and ensuring smooth financial operations.   - Supervise daily accounting operations including accounts payable, accounts receivable, general ledger, and cash management.

 Job Summary: The Public Area Team Leader is responsible for supervising and coordinating the cleaning and maintenance of all public areas within the hotel, ensuring they are always clean, safe, and up to brand standards. This role supports the Housekeeping Manager by leading a team of attendants, assigning tasks, and inspecting work to guarantee a welcoming and hygienic environment for guests and staff alike. The role requires a keen eye for detail, strong organizational skills, and a hands-on approach to service excellence.   Key...

The Carpenter is responsible for performing a wide range of carpentry tasks including construction, repair, installation, and maintenance of woodwork and furniture throughout the property. Working in a hospitality environment, the Carpenter ensures that guest rooms, public areas, and back-of-house facilities are maintained in excellent condition, aligning with brand standards and safety regulations. The role demands attention to detail, craftsmanship, and the ability to respond promptly to service requests and preventive maintenance needs. Key Responsibilities:

As Front Desk Manager, you will lead the front desk operations with a focus on delivering exceptional guest service, smooth daily operations, and high team engagement. You will be responsible for managing the guest arrival and departure process, ensuring service excellence, and cultivating a team culture of warmth, professionalism, and precision. Key Responsibilities

As the Assistant Front Office Manager, you will support the day-to-day management of Front Office operations, ensuring a seamless guest experience while maintaining high standards of service delivery. In this leadership role, you will oversee guest arrivals and departures, manage team performance, and serve as a key contact for VIPs, escalated guest concerns, and interdepartmental coordination. Key Responsibilities:

As a Guest Service Manager, you will lead the front-of-house operations during your shift, ensuring every guest interaction is handled with professionalism, warmth, and efficiency. You will be the go-to leader for both guests and team members, resolving challenges, managing arrivals and departures, and delivering seamless, luxury service in line with the standards of the world’s tallest hotel. Key Responsibilities:

As the Director of Guest Experience, you will champion every aspect of the guest journey, curating memorable and personalized experiences in alignment with the luxury and iconic status of the world’s tallest hotel. You will lead the Guest Relations, Ciel Connect, Concierge, and VIP Services teams to ensure emotional connections, thoughtful service, and brand excellence are at the heart of every guest interaction. Key Responsibilities:

As Front Office Manager, you will be the face of Ciel Dubai’s guest arrival and departure experience. You’ll lead a dynamic front office team to deliver smooth, engaging, and personalized service while ensuring operational excellence, guest satisfaction, and team development in line with our luxury brand standards. Key Responsibilities -

As the Director of Front Office Operations, you will be responsible for leading and orchestrating all aspects of the Front Office division—including Reception, Concierge, Guest Relations, Bell Services, Ciel Connect (telephone operations), Valet, and Rooms Control. Your leadership will ensure exceptional guest experiences that reflect the luxury positioning of the world’s tallest hotel, while optimizing operational efficiency, team performance, and guest satisfaction. Key Responsibilities:

Key Responsibilities: - Supervise the daily operations of the uniform room. - Maintain accurate records of uniform issuance and returns. - Ensure all uniforms are cleaned, pressed, and in good...

Lead Management & Optimization (Primary Phase)   - Own and manage the end-to-end lead lifecycle: fresh leads, recycled prospects, scoring, and segmentation. - Analyze historical databases and enrich lead data for improved contact and conversion rates. -

The Cluster Training and Quality Executive plays an active role in supporting the daily training and quality functions across The First Group Hospitality portfolio. This position is responsible for both coordinating and delivering training sessions, maintaining accurate training records, and supporting quality assurance efforts to uphold brand standards and enhance the guest experience across all properties.   - Coordinate, facilitate, and support various training programs across the cluster, including onboarding, brand standards, service culture, soft skills, and operational...

The Assistant Training and Quality Manager plays a pivotal role in driving learning excellence and service quality across The First Group Hospitality portfolio. This individual supports the planning, coordination, and execution of training and quality assurance initiatives, ensuring alignment with diverse international brand standards and enhancing both team performance and guest satisfaction.   - Assist in the design, coordination, and delivery of engaging training programs, with a special focus on leadership development and performance-based learning. -