Job Listings

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key Responsibilities: - Greet...

  Responsibilities - Responsible for identifying and pursuing opportunities to manage hotels owned by individual and institutional owners and family offices in the GCC and MENA, specifically Kingdom of Saudi Arabia, Kuwait, Bahrain, Qatar and Oman. - Responsible for securing Hotel Management Agreements (HMAs) to grow TFG Hospitality, The First Collection brand system size, and our F&B brands in the designated countries.

The IV Support Executive is responsible for contacting and qualifying clients who have purchased investment travel packages, with a primary focus on ensuring their participation in the upcoming investment trips. The role involves assessing potential investors, addressing any travel-related concerns, and coordinating with internal teams to facilitate a smooth and timely travel process. The ultimate goal is to maximize the number of clients traveling within the current business month and ensuring they are well-prepared for their investment visit. Key Responsibilities - Client Engagement & Qualification - Contact and confirm every client booked for the travel...

The Finance Executive - Accounts Payable is responsible for managing all accounts payable functions within the hotel. This includes processing vendor invoices, maintaining accurate records, ensuring timely payments, and ensuring compliance with hotel policies. The role contributes to the efficient management of the hotel’s financial operations by maintaining positive relationships with suppliers and ensuring the smooth flow of financial transactions. Key Responsibilities: -

  We are seeking a proactive and detail-oriented Administrative Coordinator to support various departments within TFG. The ideal candidate will play a vital role in ensuring smooth operations by managing administrative tasks and facilitating communication across teams. You will be responsible for maintaining accurate records, coordinating essential processes, and contributing to the overall efficiency of the organization.   Responsibilities: - CRM Management: Ensure CRM is updated with accurate customer, tour, and sales information. - Permit Processing: Handle permits for stand removals, installations, airport...

Responsibilities: - Receive and follow up for day-to-day maintenance call given by Maintenance Manager. - Report the summary of work carried out for individual guest rooms and common areas including all used spare parts and accessories. - Carry out general maintenance as per schedule provided by Maintenance Manager for Air Conditioning system and...

The Engineering Coordinator is responsible for providing administrative and operational support to the hotel's engineering department. This role ensures the smooth functioning of maintenance activities, manages documentation, coordinates with other departments, and assists in implementing preventive maintenance schedules to maintain the hotel's facilities to the highest standards. Key Responsibilities - Maintain and update the engineering department's records, logs, and reports. - Coordinate work orders and track their status to ensure timely resolution of maintenance requests. - Manage inventory of spare parts, tools, and equipment, including procurement and stock control. - Prepare departmental...

- Provide proactive and supportive Human Resources services to all employees, ensuring alignment with the company’s goals of enhancing employee engagement, guest satisfaction, and financial profitability. Uphold all Human Resources Key Performance Indicators (KPIs) related to recruitment, training, retention, and the efficient management of employee documentation. - Review, monitor, and document compliance with both mandatory and optional training, continuing education, and work assessments. This includes overseeing safety training, anti-harassment programs, professional licensure, aptitude exams, and certifications. -

The Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel in line with Wyndham standards to ensure maximum efficiency and guest satisfaction and promotes the desired work culture. - Have a thorough understanding and knowledge of all hotel related services and products, have the ability to make recommendations to hotel guests and employees.

The Linen Sorter is responsible for sorting, organizing, and preparing soiled linens for washing and ensuring the efficient flow of clean linens back to the hotel. This position requires strong organizational skills, the ability to work in a fast-paced environment, and a commitment to maintaining high cleanliness standards. - Sort and separate soiled linens according to type, color, and fabric content for efficient laundering. - Inspect linens for stains, damages, and wear, and separate items requiring special treatment or repairs. -

The Laundry Supervisor is responsible for overseeing daily laundry operations to ensure timely, efficient, and high-quality cleaning, pressing, and folding of linens, uniforms, and guest items. This role involves supervising a team of laundry attendants, maintaining equipment, and ensuring adherence to hotel standards and health regulations. The Laundry Supervisor works closely with the housekeeping team and other departments to meet operational needs and maintain guest satisfaction.   - Supervise, train, and evaluate laundry...

The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.   - Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate...

The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards. - Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities. - Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and...

Finance Supervisor responsibilities include reconciling account balances and bank statements, maintaining general ledger and preparing month-end close procedures. A successful Finance Supervisor combines excellent analytical skills with a thorough knowledge of accounting principles Finance Supervisor duties also include ensuring accuracy and effectiveness in all of our accounting tasks.   - Verify, allocate, post and reconcile accounts income, payable and receivable. - Produce error-free accounting reports and present their results. - Spot errors and suggest ways to improve efficiency and spending. - Provide technical support and advice on Management Accountant - Manage...

The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience. - Opening the front door for guests, direct them to the check-in desk. -

The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills. - Greet and welcome guests in a friendly and professional manner. - Answer phone calls and assist with inquiries and requests.

  - Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers. - Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency. - Checks guests in and out, Handles and takes reservations, Handles guest’s special requests and customer complaints during shift when required. -

We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.

Job Summary: Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.