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Job Summary:
Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.
We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.
Key Responsibilities:
- Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.
- Optimize customer journeys to enhance engagement, retention, and lifetime value.
- Optimize customer journeys to enhance engagement, retention, and lifetime value.
- Analyze customer behaviour, campaign performance, and key metrics to drive...
The Training Coordinator provides comprehensive coordination and administrative support to the Training and Quality function, with a strong focus on Learning Management System (LMS) administration, training database management, reporting, and logistics. This role ensures the smooth execution of training operations, certification processes, and supports digital learning initiatives across TFG Hospitality.
Key Responsibilities
- Coordinate training sessions, including scheduling, venue arrangements, attendance tracking, and preparation of training...
We are looking for someone who is interested in an internship for 6 months - this role would give you experience in managing administration tasks, reporting, coordinating between various departments, etc.
- Provide general administrative support, ensuring accurate database management.
- Coordinate and arrange all excursion bookings for TFG guests.
- Register and manage Soluna Beach passes for hotel guests.
- Capture and update client information on CRM and SharePoint.
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Engage and approach travelers at airport promotional venues to promote company offerings.
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Introduce and explain Citizenship & Residency programs to potential customers.
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Generate high-quality leads by collecting accurate customer information.
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Achieve...
Responsibilities:
- Receive and follow up for day-to-day maintenance call given by Maintenance Manager.
- Report the summary of work carried out for individual guest rooms and common areas including all used spare parts and accessories.
- Carry out general maintenance as per schedule provided by Maintenance Manager for Air Conditioning system and...
- To report for duty punctually wearing the correct uniform and name badges at all times.
- Organize together with Chef de Partie the shift on his/her section with regard to mise-en-place production and its service.
- Take orders from his/her Chef de Partie and carry them out in the correct manner.
- Collaborate with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the...
As a Uniform Room/Laundry Attendant, you will be responsible for ensuring that all uniforms and linens are properly maintained, cleaned, and distributed to resort staff and guests. Your attention to detail and organizational skills will be essential in maintaining the high standards of cleanliness and presentation that our guests expect. This role requires a diligent individual who can efficiently manage laundry operations while adhering to established procedures and timelines.
Laundry Operations:
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Job Summary:
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behavior and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service...
The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and...
Pre-Production & Creative Concept
Majority of the tasks pertaining to the Visual Content Producer surround the creation of visual content. These include, but are not limited to:
- Visualizing shot lists for photoshoots.
- Understanding the Client’s goal and vision for the shoot
- Being aligned with the social media and brand guidelines for each brand
- Brainstorming and developing ideas/campaigns that aim to build and strengthen brand awareness and value.
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Job Summary:
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.
Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver...
Key Responsibilities:
- Perform all necessary tasks to service beverages in the outlet according to the standard of the hotel.
- Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipes and presentation standards. Follows health, safety and sanitation guidelines for all the products.
- Receive and process payments.
- Achieve...
As an In Room Dining Elevator Agent, you will ensure the seamless transfer and timely delivery of in-room dining orders through guest-facing areas with discretion, precision, and grace.
Key Responsibilities:
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Handle the secure and silent movement of trolleys and trays between kitchen, service lifts, and guest floors.
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As a Hostess at Ciel Dubai Marina, you will be the first point of contact for every guest, setting the tone for an exceptional dining experience. With a warm, professional, and engaging demeanor, you will ensure each guest feels genuinely welcomed from the moment they arrive. Your role is pivotal in managing reservations, coordinating seating, and maintaining smooth communication between the front-of-house and service teams. You will embody the elegance and sophistication of the Ciel brand, creating a memorable first impression that reflects the venue’s world-class hospitality standards.
Key...
As a Food and Beverage Associate, you will embody the essence of refined service, ensuring that each guest is treated to a seamless and exquisite dining experience. Your attention to detail, grace, and passion for hospitality will set the tone for every meal.
Key Responsibilities:
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Greet and serve guests in the...
As a Food and Beverage Supervisor, you will lead by example, inspiring a team to deliver elevated service that aligns with our luxury brand’s values and identity. You’ll oversee operations with precision, ensuring a refined and exceptional guest journey.
Key Responsibilities:
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Oversee floor operations during service, ensuring impeccable standards and smooth...
Job Summary:
We are seeking a qualified electrician to join our hotel's maintenance team. The electrician will be responsible for maintaining, installing, and repairing electrical systems, equipment, and fixtures throughout the property. The ideal candidate will have experience working in a similar environment and will possess a thorough understanding of electrical theory and techniques.
Key Responsibilities:
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The Lobby Hostess is the first point of contact for guests and visitors arriving at the hotel. This role is responsible for delivering a warm, professional welcome, managing guest flow in the lobby, and ensuring every arrival and departure experience is seamless. The Lobby Hostess plays a key part in shaping first impressions, reflecting the hotel’s commitment to personalized service and luxury hospitality.
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Are you an experienced engineering professional looking to join a dynamic and innovative team? We’re always on the lookout for top talent to join our engineering functions across a range of specializations. We encourage you to submit your CV here for consideration.
We are seeking individuals who are passionate about problem-solving, innovation, and continuous improvement in a fast-paced, collaborative environment.
Potential Areas of Opportunity Include:
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