Job Listings

Guest Journey & Service - Welcome all guests in a warm, professional, and attentive manner. - Manage reservations for spa treatments, fitness sessions, and wellness programs. - Confirm, modify, or cancel bookings promptly and accurately. - Provide information on spa services, fitness programs, membership options, and promotions. -

Fitness & Training Delivery - Lead group fitness classes, personal training sessions, and wellness activities in line with guest needs. - Provide professional guidance on exercise techniques, posture, and safe equipment usage. - Design customized fitness programs for guests and members to achieve their wellness goals. - Conduct fitness assessments and...

Operations & Standards - Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs. - Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas. - Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed. - Ensure proper use and care of spa equipment and treatment...

Operational Management - Oversee all Spa and Gym operations, ensuring smooth daily functionality. - Implement and monitor Standard Operating Procedures, health and safety standards, and brand guidelines. - Ensure facilities, treatment rooms, and equipment are maintained to the highest standards. - Prepare staffing rosters to balance efficiency with guest...

Job Summary The Engineering Supervisor is responsible for supervising the daily operations of the Engineering Department, ensuring all facilities, equipment, and systems at Silver Sands Beach are maintained in excellent working condition. The role involves leading a team of technicians, planning and executing preventive maintenance, troubleshooting technical issues, and ensuring compliance with safety and quality standards to provide a safe, efficient, and enjoyable environment for guests and staff.   Key...

  This role is dedicated to driving both Business Setup solutions and Visa services , while delivering exceptional client support. The specialist assists clients through the full spectrum of requirements, whether establishing a company (licensing, registration, and related compliance) or securing residency through property ensuring smooth coordination with internal teams and external authorities. Acting as the bridge between prospects, clients, and operations, the role combines high-touch client care with commercial responsibility: converting leads into successful outcomes, identifying...

SUMMARY   The Plumber is responsible for the installation, repair, and maintenance of all plumbing systems in the hotel, including water supply, drainage, sanitary fixtures, and related equipment. The role ensures smooth operation of guest facilities and back-of-house systems by carrying out preventive maintenance, timely repairs, and compliance with health & safety standards.                 

- Monitor and control all Food & Beverage and operational costs across hotel departments. - Conduct regular inventory checks and ensure accurate stock records in the system. - Analyze daily, weekly, and monthly consumption reports for food, beverage, and general stores. - Review and verify receiving reports, purchase requisitions, and supplier invoices. - Track waste, spoilage, and variances to identify cost leakages and opportunities for savings. - Assist in menu engineering by providing cost per portion and profitability analysis. - Ensure proper pricing strategies in POS systems and keep recipe costing up to date. - Coordinate with the purchasing and kitchen teams to ensure proper inventory management. - Prepare daily, monthly,...

The Housekeeping Order Taker works closely with the Housekeeping Management Team to ensure that the daily operations are run smoothly which helps to achieve departmental goals and exceed guest expectations - Answer the telephone as per standard, respond promptly to guest requests, log details and communicate requests to relevant colleagues.  - Maintain open communication channels for VIP Arrivals,...

- Preparation and control of all payroll activities for assigned countries under MENA Region. - Adhere to payroll timelines and ensure that payroll is processed, and reports are submitted as per monthly timelines. - Process the end of service settlement of exit employees to settle their dues in accordance with the labor law and company policies. - Create payroll accruals entries for staff’s benefits like end of service benefits, airfare, leave, benefits and bonus. - Reconcile payroll accounts on monthly basis. - Responsible for...

SUMMARY   To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.   KEY...

Job Description:   The CID Associate will be responsible for maintaining all guests passport & ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner.   Key Responsibilities:   - Greet, check-in,...

Job Summary: Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.  

- Manage social media channels, including Facebook, Instagram and other relevant platforms - Develop monthly content collection calendar and manage photography bookings with outlets - Works as part of a team to develop social media monthly content calendars, including scheduling of posts for outlets  - Proposes new ideas and concepts for social media content  - Coordination of the...

We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.   Key Responsibilities: - Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs. - Optimize customer journeys to enhance engagement, retention, and lifetime value. - Optimize customer journeys to enhance engagement, retention, and lifetime value. - Analyze customer behaviour, campaign performance, and key metrics to drive...

Job Summary: The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture. Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver...

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key Responsibilities: - Greet...

Job Description: The Telephone Operator plays a key role in ensuring seamless communication within the hotel and with external guests. As the voice of Hotel Avalon, the Telephone Operator is responsible for answering and directing incoming calls, handling guest inquiries, managing wake-up call requests, and supporting hotel operations through effective communication. The ideal candidate is courteous, attentive, and professional, providing every caller and guest with a warm and efficient response that reflects the hotel's commitment to exceptional service. Key Responsibilities: Answer and direct all internal and external calls promptly and professionally using the...

The Training Coordinator provides comprehensive coordination and administrative support to the Training and Quality function, with a strong focus on Learning Management System (LMS) administration, training database management, reporting, and logistics. This role ensures the smooth execution of training operations, certification processes, and supports digital learning initiatives across TFG Hospitality.   Key Responsibilities   - Coordinate training sessions, including scheduling, venue arrangements, attendance tracking, and preparation of training...

We are looking for someone who is interested in an internship for 6 months - this role would give you experience in managing administration tasks, reporting, coordinating between various departments, etc. - Provide general administrative support, ensuring accurate database management. - Coordinate and arrange all excursion bookings for TFG guests. - Register and manage Soluna Beach passes for hotel guests. - Capture and update client information on CRM and SharePoint.