Job Listings

As a Hotel Fitness Instructor, your primary responsibility is to lead fitness classes and activities for hotel guests, with a particular focus on catering to female guests. You will be responsible for planning and delivering fitness programs that are engaging, challenging, and tailored to the needs and preferences of guests. Responsibilities: Some of the specific duties and responsibilities of a Hotel Fitness Instructor may include: - Leading fitness classes: You will lead fitness classes, such as yoga, Pilates, aerobics, and strength training, that are designed to meet the needs and preferences of guests. - Creating fitness programs: You will design and implement fitness programs that are tailored to the fitness levels and goals of guests, using a variety of equipment and techniques. - Demonstrating exercises and techniques: You will demonstrate proper techniques and exercises for guests, providing guidance and feedback to ensure they are performing exercises safely and effectively. - Providing one-on-one training: You will provide one-on-one training and support to guests who require personalized attention or assistance. - Monitoring guest progress: You will monitor guest progress and provide feedback and encouragement to help them achieve their fitness goals. - Maintaining equipment: You will maintain and clean fitness equipment and ensure that it is safe and functional. - Promoting fitness programs: You will promote fitness programs and classes to guests, encouraging them to participate and providing information on the benefits of regular exercise. - Ensuring safety: You will ensure that all fitness activities are conducted safely and that guests are following proper safety protocols.

As a Housekeeping Manager, your primary responsibility is to ensure that the housekeeping department of a hotel or other lodging facility is running smoothly and efficiently. You will be responsible for managing staff, overseeing room cleaning and maintenance, and maintaining the cleanliness and appearance of the facility. Responsibilities: Some of the specific duties and responsibilities of a Housekeeping Manager may include:   - Managing staff: You will be responsible for hiring, training, scheduling, and supervising housekeeping staff, including room attendants, housekeepers, laundry attendants, and public area cleaners. - Ensuring high-quality service: You will ensure that all guest rooms, public areas, and other parts of the facility are cleaned and maintained to a high standard of quality and hygiene. - Developing cleaning and maintenance schedules: You will develop and implement cleaning and maintenance schedules for guest rooms, public areas, and other parts of the facility. - Managing inventory and ordering supplies: You will be responsible for managing inventory and ordering supplies, including linens, cleaning products, and equipment. - Maintaining facility: You will ensure that the facility is clean, well-maintained, and meets health and safety standards. - Managing finances: You will manage the housekeeping department's budget and financial performance, including tracking expenses and profit margins. - Developing and implementing policies: You will develop and implement policies and procedures to ensure that the housekeeping department operates efficiently and effectively. - Managing relationships with vendors and suppliers: You will be responsible for managing relationships with vendors and suppliers to ensure timely delivery of supplies and equipment. - Handling guest complaints and issues: You will be responsible for handling guest complaints and issues related to housekeeping promptly and professionally.

As a Spa Manager, your primary responsibility is to oversee the day-to-day operations of the hotel spa, ensuring a seamless experience for guests. You will be responsible for managing staff, overseeing spa services, and maintaining the spa facility to ensure that it is clean, well-maintained and meets the expectations of guests.  Responsibilities:  - Managing staff: You will be responsible for hiring, training, scheduling, and supervising spa staff, including massage therapists, aestheticians, and front desk staff. - Ensuring high-quality service: You will ensure that all guests receive high-quality spa services and that their needs are met promptly and efficiently. - Developing spa packages and promotions: You will work with marketing teams to develop new spa packages and promotions to attract new guests and retain existing ones. - Managing inventory and ordering supplies: You will be responsible for managing inventory and ordering supplies, including linens, products, and equipment. - Maintaining facility: You will ensure that the spa facility is clean, well-maintained, and meets health and safety standards. - Managing finances: You will manage the spa's budget and financial performance, including tracking revenue, expenses, and profit margins. - Developing and implementing policies: You will develop and implement policies and procedures to ensure the spa operates efficiently and effectively. - Managing relationships with vendors and suppliers: You will be responsible for managing relationships with vendors and suppliers to ensure timely delivery of supplies and equipment. - Handling guest complaints and issues: You will be responsible for handling guest complaints and issues promptly and professionally.

  As the Chef de Partie, you will be assisting the Senior Chefs to oversee the food preparation of the junior staff under your supervision, ensuring the standard of the recipes and portions in the dishes prepared, overlook that proper storage, cooking, reheating, defrosting and labelling procedures of all food items are being followed adhering to all Company and brand standards and the Dubai Municipality Health and Safety requirements, making sure the kitchen is clean, well maintained and organized at all times. The Chef de Partie position requires the training of junior chefs and always lead by example, so great multitasking abilities whilst performing regular duties will be expected from you.   JOB DUTIES   - Lead the junior team on your section and ensure Company standards are upheld. - Support past MasterChef winners and finalists during their residencies in the outlet. - Assist the Senior Chefs in menu tastings for customers interested special menus for different events (corporate dinners, birthday parties, buyouts etc.) from the MasterChef the TV Experience Kitchen. - Train new and existing junior kitchen staff on daily basis in a clear and accessible manner. - Ensure that food that leaves the kitchen is of highest quality and standards and is in correct portions, presentation, and temperature and that all dishes are executed with finesse and consistency. - Oversee the preparation, cooking, and presentation of dishes in the kitchen MasterChef the TV Experience, respecting the standards set by the Head Chef and the Champions and Contestants. - Maintain order, discipline, and cleanliness in the kitchen during working hours, ensure all stations are neat and maintained daily. - Appropriately follow up on tasks within the kitchen and assign basic responsibilities to Demi’s and Commis and set timelines and guidelines for the tasks needed. - Maintain a detailed knowledge of the full menu and be able to explain dish descriptions, discern from allergens or dietary restrictions when needed, ensuring safety measures, and adjusting the modifiers that can be used following the instructions of Senior Chefs. - Check stocks on regular basis, report shortage or missing ingredients/items to the Senior Chefs. - Check the quantity and quality of received supplies, raise the alarm to Sr Chefs in case of discrepancies. - Record temperatures of kitchen appliances and food and keep up to date the kitchen temperature logs on daily basis (chiller, cooking, cooling, reheating, and defrosting). - Carry out daily checks for food labelling/ dating and storage ensure good kitchen practices. - Maintain high standards of personal hygiene, clean uniform and overall camaraderie and make sure all junior members are always presentable to be in guest view. - Instruct and lead junior chefs through their daily requirements in food preparations and make sure they meet their daily goal. - Carry out opening and closing procedures of the kitchen (SOPs per station and shift) and monitor that junior staff completes and follow their duties daily. - Report maintenance needs, accidents, injuries, and unsafe work conditions to the Senior Chefs. - Attend training sessions as and when required. - Ensure proper care and security of restaurant equipment, stock, and furniture. - Keep costs minimum by efficient and responsible use of resources such as electricity, water, linen, stationery, cleaning materials, cutlery, glassware, and other equipment. - Work in a mindful way, ensuring minimum wastage, breakage and spoilage and making sure is recorded and logged daily on paper. - Make sure the hygiene and food safety standards are met in all stages of food preparation, starting with the ingredients, and ending with the finished dish which leaves the kitchen door. - Make sure that the professional equipment is in good conditions and signal to your supervisors of any malfunction before it affects the staff or the clients. - Estimate the necessary time needed for each dish, and the time spent when preparing different meals, perfectly organize your section so that every minute is used wisely, avoiding delays, or wasted time that affects the customers. - Have great communication skills, you MUST be in constant communication with all Senior Management well as with the kitchen staff, food providers, technicians, etc. - Maintain a positive and professional approach with co-workers and customers. - Adhere to all TFG company and Millennium Place hotel policies and procedures. - Treat your co-workers fairly and take a personal interest in knowing all culinary teammates. - Oversee and report of all stewards and their activities within the culinary department. - Assists other Team Members in the kitchen when needed or perform any other tasks assigned by the hotel management. - Be able to work with minimal supervision and be able to produce quality product in a timely and efficient manner for the guests or staff.

- Greet, check-in, respond to requests and settle accounts while providing exceptional service. - Take initiative to add a personalized experience. - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling. - Check in and check out all the guests in the CID system, respecting the local government requirements, in order to avoid any penalties. - Monitor and correct any discrepancy shown by the PMS and CID system reconciliation. - Maintain a structured filing system, as per CID and audit procedures requirements.

Receptionist is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk. Promptly reports emergencies, accidents, injuries, missing items, damage, engineering items and safety hazards to the management. Reports any deviations from policies, procedures, brand standards and regulations to the management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.   KEY RESPONSIBILITIES - - - Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards. - Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks. - Be familiar with all the Front Office software required for the Front Office Receptionist. - Ensure that all hotel standards are met when serving the guests and handling information. - Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. - Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. - Review Front Office log and Trace File daily. - Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. - Be familiar with all in-house groups. - Be aware of closed out and restricted dates. - Promote and sign up Wyndham Rewards memberships to guests. - Have knowledge of emergency procedures and assist as needed. - Use proper etiquette at all times when communicating with guests and associates. - Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. - Maintain and market promotions and guest programs. - Consistent professional and positive attitude and actions when communicating with guests, vendors and associates. - Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. - Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.

As a fleet coordinator, you'll be responsible for managing and coordinating all aspects of a company's vehicle fleet. - Transportation logistics knowledge - Allocation and dispatching of the drivers for the airport transfers/property tours   - Coordinate with each department in the company that requires car - Coordinate with Sales and Promotional Venues Department(transportation logistics) - Monitor the drivers’ movements on the map (live platform) - Coordinate with outsourced transport companies - Drivers’ monthly schedule, annual, sick leave trackers maintenance - Maintain the cars’ service trackers (service due, service repair, tires etc) - Drivers’ attendance and overtime sheet tracker - Salik and Fuel consumption account maintenance - Fleet invoices submission and tracker - Purchase Requests and Purchase Orders maintenance - RTA / insurance claims maintenance

- Oversee and contribute to the formulation of PR plans and strategies in line with the goals of our restaurant brands. - Manage external PR agencies.  - Oversee, guide, and grow our dedicated intern team. - Enhance the company’s voice and presence through online and offline channels. - Introduce meaningful partnerships in line with the companies’ goals. - Manage media relations and requests. - Proof ready press releases, speeches, and other PR copy. - Plan and supervise events, launches, etc. - Support the implementation of promotional plans. - Present solutions in times of PR crisis. - Facilitate the resolution of disputes with the public or external vendors. - Lead survey initiatives and analyze public opinion.

- Accomplishes department objectives by supervising staff, organizing and monitoring work process. - Provides quality service by enforcing quality and guest service standards. - Checks preparations before and during the shift. - Ensures the progress and delivery of tasks and makes sure quality standards are met in doing so. - Maintains staff by selecting, orienting and training employees, developing personal growth opportunities. - Promotes up and cross selling to the team members. - Responds to guest complains and questions in a timely manner. - Evaluates the staffing requirements per shift and also makes decisions when staffing requirements change during the shifts. - Works together with other departments to supervise all tasks to be done in an efficient and timely manner. - Keeps the supplies and stocks upto requirements, including advising the manager on the required materials. - Controls expenses by gathering and scheduling expenditures, monitoring variances, implementing corrective actions. - Works along in the shifts, knowledgeable about all products to answer the questions of both guests and staff. - Works together with the entire F&B management on new ideas and improvements for the department. - Checks bills, table progress, preparations, waiting time for food and drinks to prevent mistakes during the operations. - Supervises the restaurant opening and closing procedures. - Doing proper shift handovers to inform colleagues about what happened on the shift and what is important for the rest of the day/week. - Informs the management of any visit of FAM/ VIP guests to the outlets. - Ensures that menus, promotional items are handled properly and replaces damaged or outdated materials. - Is aware of the health and safety requirements for the department and makes the team members aware of those. - Maintaining good communication with the kitchen about changes, dietary requests, VIPs etc. at all times.  - Ensures daily briefings and allocations get done and all records kept on file. - Conducts mid-year and final reviews for the crew and associates. - Ensures all work orders are raised and updated in Aladdin system. - Ensures all staff are following HACCP and Hygiene standards at all times. - Passes on information from management to colleagues and from colleagues to management. - The authority to decide or nominate an award based on performance. - Ensures all the prices in the micros are updated. - Doing the micros change form if new icons need to be created. - Trains, motivates and evaluates new and existing staff. - Attends departmental meetings if required. - Ensure the outlet par level are set and followed. - Daily/weekly/monthly inventory happening without fail.

- Opening the front door for guests, direct them to the check-in desk. - Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating). - If any equipment is not working properly, report this to the maintenance department so that it can be repaired. - Introduce the features of the room to the guests, explain them how to use the air conditioning system, audiovisual systems and equipment, electronic “do not disturb sign” system, coffee making unit, minibar and telephone. - Give guests information about directions, the hotel, hotel area and local tourist attractions. - When guests have checked out offer assistance with luggage (store it or carry to the vehicle). - Giving directions to places of interest, sightseeings, shopping areas. - Ensure that each piece of luggage stored has a tag (filled in properly as per Hotel standards) on and the owner of the luggage receives the other part of the luggage tag. - Delivers all guest messages/faxes/letters/parcels to the guestrooms. - Run errands requested by the Front Desk staff. - Loading and unloading luggage from/to the vehicles. - Coordinate the traffic of vehicles in front of the hotel (guests’ cars, limousines, taxis, minivans, buses). - Provide car valet service: drive the guests’ cars to and back from the Hotel’s designated outsourced garage. - Follow all health & safety policies. - Implement, maintain and continue to improve departmental policies, procedures and service standards. - Carry out any other duties requested by Front Desk Agents or Front Office Manager. - Responsible for maintaining a clean and tidy work area at all times (including the lobby and the area of the hotel entrance).

- Ensures exceptional personalized service to our VIP-FCP (First Collection Person) guests. - Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers. - Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency. - Checks guests in and out, Handles and takes reservations, Handles guest’s special requests and customer complaints during shift when required. - Works on a shift rotation to ensure all shifts are covered within the Hotel. - Investigates and handles complaints, disturbances, emergencies, etc. during shift. - Attends and contributes to daily meetings to maintain favourable working relationships among team players and promote maximum morale, productivity, and efficiency. - Thinks outside of the box with regards to ‘wowing the guests’. - Trains all relevant team players on the various online platforms, systems and equipment. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Maintains strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. - Intervenes in any guest/team player situation as needed to ensure the integrity of the property is maintained, guest satisfaction is achieved, and team player well-being is preserved. - Ensures that regular on-going communication is happening with team players to create awareness of TFC programs and communicate expectations, recognizes performance, and produces desired results. - Provides services that are above and beyond for guest satisfaction and retention. - Courtesy calls to new guest arrivals for loyalty members and VIP’s. - Reviews personalised amenities for each guest based on the data that we have for each guest. All amenities to be a wow for the guests. - Supports the operation in their peak periods. Breakfast time / check out time and heavy event periods. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Participates in the development and implementation of corrective action plans to improve guest satisfaction and brand compliance. - Brand audit to be conducted for front of house areas as requested by line manager. - Runs Guest reviews meetings alongside the Front Office Manager to ensure that the action plans are completed and followed up during the month for immediately change. - Reports trends and patterns of operations / brand concerns and improvements to Front Office Manager with regards to areas of concern/improvement. - A key driver in the upselling program, a mentor and coach for the line team players.   Finance - Works collaboratively with FOM in preparing the expenses budget, and ensures that there are measures in place to manage each expense in line with our budget through efficiency in operation. - Ensures vacation, Public Holidays and lieu days are used to the needs of the business. - Ensures that the payroll is submitted to HR on the agreed date.

The role holder is responsible for providing operational support in executing administrative requirements related to Ministries, MOHRE, Immigration, DHA, Municipalities, and Visa Authorities. The role holder is also responsible for preparing and processing MOHRE and residency visa applications and documents for all employees in compliance with labour and immigration regulations and requirements. - Ensures complete and timely preparation of documents for the purpose of Trade Licenses and permit issuance and renewals. - Liaises with Immigration Department. MOL, Immigration, DHA, Chamber of Commerce, and any other government departments in relation to Trade. Licenses/Labour and Immigration requirements setting up new legal entities. - Provides proactive and advance notification to the Division/Business Unit/Department about any changes in government rules & regulations. - Prepares applications using government portals and systems and coordinates necessary documentation on behalf of company personnel to facilitate visa-related matters. - Government portals system knowledge typing and processing applications such as Tasheel (MOHRE), Immigration, DHA, Dubai Pension, and ICA. - Maintains and tracks records of personnel and commercial/registration-related documents for subsequent use. - Visiting the different Government Departments - Immigration, Ministry of Labour, Tasheel, Amer Services, Airports, Tadbeer Centre etc. to complete the task on time. - Validate the documents before submission to the concerned department. - Submission of the relevant documents and getting the approval done. - Using the head of the dept. contacts were required to complete the task smoothly. - Bills submission to Supervisor and handle the petty cash promptly.

We are looking for an experienced, motivated individual with a broad spectrum of skills to take on a crucial role in our customer service and client relations department.    Core Responsibilites  - Qualify Members for investment tours - Push to travel qualified members to Dubai - Achieve a substantial tour conversion rate monthly - Ensure a full book of business for arrivals and scheduled tours monthly - Generate member referrals  - Market and sell memberships - Handle all qualified member queries/complaints - Ensure member satisfaction and overall positive experience during their visit to Dubai

The First Group is seeking an enthusiastic and eager to learn CRM marketing intern to execute CRM marketing campaigns on (Email,SMS,whatsapp) channels Candidates preferred with a degree background in engineering, technology, IT , computer science , web development or similar degree, with a keen interest in Digital Marketing. Masters in digital marketing as a plus. Responsibilities - Manage and set-up relevant CRM campaigns - Manage all reports relating to the email newsletter, promotional communications and CRM activity to determine effectiveness – open, click, opt outs, sessions, revenue etc. - Create a (a/b testing) plan to improve customer engagement and produce a log of what works and what doesn’t - Develop and brief creative copy and concepts to creative team for design - Work closely with the wider marketing teams to co-ordinate promotional messaging across the business. - Making sure the customer database is correctly segmented for targeted marketing activities. - Execute CRM campaigns using a range of communication tools to target and interact with our customer base, including e-mail & push notifications, in-app, web notifications messaging, SMS and WhatsApp - Proofreading copy and making sure it’s correct and fits the purpose This is a 6 months internship.

  We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Job Description - Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment - Introduces customers to the menu and announces daily or seasonal menu specials - Answers questions about menu items, ingredients, and pricing - Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them - Passes customer orders along to kitchen staff for preparation - Prepares drinks and serves them to customers - Collects food orders from the kitchen, verifies that they are correct, and serves them to customers - Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary - Removes used dishes, glasses, and flatware from tables - Prepares cheques and delivers them to customers - Processes cash and credit card payments and returns change to customers if necessary - Sets tables with dishes, glasses, and flatware and refills condiments - Maintains familiarity with menu items, specials, and restaurant information - Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs

We are currently seeking for young, dynamic, self-motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service. As a Headwaiter you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.   Job Duties   - Greet and escort customers to their tables - Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies) - Prepare tables by setting up linens, silverware and glasses - Serve food and drink orders - Check dishes and kitchenware for cleanliness and presentation and report any problems - Arrange table settings and maintain a tidy dining area - Deliver checks and collect bill payments - Carry dirty plates, glasses and silverware to kitchen for cleaning - Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Provide excellent customer service to guests

The role of the F&B Manager is to manage the effective and profitable operations of the outlets with the objective of exceeding budgeted sales and gross income, inspire and motivate their team, through their actions, to achieve the highest levels of customer service delivery, execution and reputation. To oversee the entire team and ensure that the sequence of service and corporate policies are respected. To ensure that an effective and rigorous training program is continuously carried out for the entire FOH team and provide guidance to his/her team in a motivational atmosphere, providing customers with consistently high quality food, drinks and service in a dynamic, hospitable and clean atmosphere. - Coordinating daily restaurant management operations. - Delivering superior food and beverage service and maximizing customer satisfaction. - Responding efficiently and accurately to restaurant customer complaints. - Ensure that all employees are properly trained on the Sequence of Service and on Corporate Policies, ensuring that they are efficient, courteous, respectful of others and knowledgeable in all aspects of food, beverage, and service standards. - Conduct daily pre-shift meetings at the start of every shift. - Provide constant floor supervision to achieve desired objectives and maintain corporate standards for quality and service. - Communicate all guest feedback, both positive and negative, with Head Chefs and Executive Chef to ensure the highest quality of food. - Ensure all Direct operating costs (food and beverage, labour, Entertainment, Business Promotions, Sales & Marketing, Laundry, Utilities etc..) are in line with budget expectations. - Approve the weekly schedule for all employees as recommended by Restaurant Managers. - Ensuring that staffing is adequate to meet demands of business. - Proactively address and implement strategic solutions to changes in sales trends. - Train the Front of House managers, the Supervisors and the Head Bartender with the objective of developing a strong management team to manage the restaurant while providing an opportunity to individual managers for personal career growth. - Evaluate the performance of the management team. Initiate plans for career progression, recommend promotions and/or salary adjustments based on performance. - Effectively delegate duties and responsibilities down the organizational line and consistently follow-up to secure results - Practice good housekeeping and safety by paying constant attention and inspecting equipment, physical interior and exterior of building. - Participate in community activities to promote good corporate image. - Maximize sales and profitability through professional execution of approved promotions. - Assure all established operating policies, procedures, and systems are followed ( e.g. specified product purchased, document and reports are completed on time, staff schedules are posted, etc). - Participate in the development of financial budgets and in the preparation of a business plan for the restaurants. - Perform quarterly operations reviews and implement corrective measures. - Submit Performance appraisals for each manager every January and July. - Stay abreast of competitors’ activity, marketing strategy, and report data to the Director of F&B. - Ensure daily variance counts and weekly inventories are correctly processed. - Complete all daily and weekly reports. i.e. Daily Log Book, Daily Sales report, Promotions report. - Maintain and practice fire and security systems and procedures - Possess working knowledge of government codes, Policies, and regulations as they impact on the business.

The Associate is to be responsible and accountable for all aspects of accounting and finance, for portfolio of assets assigned. Including but not limited to, financial reporting (in accordance with IFRS), treasury/ cashflow management and management of annual financial year end audit, amongst other ad-hoc projects, which may be assigned.   - Prepares and validates month end closing process, including posting of JVs, preparation of audit schedules and reconciliation of accounts and statements (AP/AR/ Bank reconciliation etc). - Performs daily, weekly, monthly account postings on a timely and accurate manner - Responsible for VAT and other tax reporting, filing and reconciliation - Actively support and work with other departments on a professional level, to ensure deliverables and deadlines are achieved. - Seeks to continuously improve upon process and workflows to increase work efficiency.  

- Ensure that station opening and closing procedures are carried out to the standard. - Be fully aware of all menu items, their recipes, methods of production and presentation standards. - Adhere to standardized recipes and specifications to maintain consistency and ensure all standards are met. - Knowledgeable and experienced in pizza and dough making process. - Understand and support breakfast/buffet operations and set up. - Keep over-production and food waste to minimum, ensure proper rotation, labelling and storing of food to reduce food cost expenses. - Ensure that all the food products are handled, stored, prepared and served safely in accordance with hotel and government food safety guidelines. - Always operate all kitchen equipment with safety in mind. - Report all deficiencies in kitchen equipment functionality and quality of food products to Chef de Partie or Sous Chef in a timely manner. - Run the section with great confidence and with great sense of urgency. - Be aware and apply the principles of HACCP program. - Perform duties of Chef de Partie in his/her absence. - Closely work with Sous Chef and Chef de Party. - Positive attitude during work with team players.

- Enter reservations into the PMS according to standard operating procedures. Sending confirmation details accordingly based on standards. - Assist with Administration tasks such as filing of Forms, LPOs and Commission invoices. - Answering inquiries via e-mail, extranet, Whatsapp Business and other modes of guest communication in a professional and timely manner. - Contact guests for booking reconfirmation ensuring key information such as arrival time, preferences, etc. are properly noted on the booking. and communicated to other departments involved. - Familiarization with our Hotel’s online presence on Brand.Com, Vanity Websites, OTAs and other channels. - Assist with the maintenance of guest profile (updates, merging, etc). - Ensure tasks assigned on checklist are actioned according on daily basis.