Job Listings

We are seeking a highly motivated and skilled professional to join our Customer Service & Reservation team  . This role is pivotal in ensuring exceptional service delivery, smooth travel arrangements, and effective internal and external coordination. The ideal candidate will have strong organizational abilities, excellent communication skills, and a passion for delivering outstanding client experiences. Key...

- Ensure that station opening and closing procedures are carried out to the standard. - Be fully aware of all menu items, their recipes, methods of production and presentation standards. - Adhere to standardized recipes and specifications to maintain consistency and ensure all standards are met. - Knowledgeable and...

We are looking for someone who is interested in an internship for 6 months - this role would give you experience in managing administration tasks, reporting, coordinating between various departments, etc. - Provide general administrative support, ensuring accurate database management. - Coordinate and arrange all excursion bookings for TFG guests. - Register and manage Soluna Beach passes for hotel guests. - Capture and update client information on CRM and SharePoint.

As a Training and Quality Executive, you will be responsible for supporting the delivery of learning and service excellence across the hotel. You will coordinate training initiatives, assess operational quality standards, and help embed a culture of continuous improvement, ensuring all team members deliver a world-class guest experience befitting the world’s tallest hotel. Key Responsibilities:

As a Training and Quality Coordinator, you will support the Learning & Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel’s commitment to excellence. Key Responsibilities:

Responsibilities: - Receive and follow up for day-to-day maintenance call given by Maintenance Manager. - Report the summary of work carried out for individual guest rooms and common areas including all used spare parts and accessories. - Carry out general maintenance as per schedule provided by Maintenance Manager for Air Conditioning system and...

Pre-Production & Creative Concept Majority of the tasks pertaining to the Visual Content Producer surround the creation of visual content. These include, but are not limited to: - Visualizing shot lists for photoshoots. - Understanding the Client’s goal and vision for the shoot - Being aligned with the social media and brand guidelines for each brand - Brainstorming and developing ideas/campaigns that aim to build and strengthen brand awareness and value. -

  - Review all written communication, ie, daily/weekly, reservation, rooming list, BEOs, to determine. - Assist Chef de Cuisine  in the Day to Day Operations. - Prepares and develops menus, recipe costing, training of dishes - Assists with training and developing - Communicate with restaurant managers for smooth running of front and back of the house. - Responsible for maintaining a strong guest’s relationship and ensuring that all outlets are communicated to and execute by all hotel operation...

The Lobby Hostess is the first point of contact for guests and visitors arriving at the hotel. This role is responsible for delivering a warm, professional welcome, managing guest flow in the lobby, and ensuring every arrival and departure experience is seamless. The Lobby Hostess plays a key part in shaping first impressions, reflecting the hotel’s commitment to personalized service and luxury hospitality.   -

Job Summary: Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.  

Job Summary The Engineering Supervisor is responsible for supervising the daily operations of the Engineering Department, ensuring all facilities, equipment, and systems at Silver Sands Beach are maintained in excellent working condition. The role involves leading a team of technicians, planning and executing preventive maintenance, troubleshooting technical issues, and ensuring compliance with safety and quality standards to provide a safe, efficient, and enjoyable environment for guests and staff.   Key...

- To report for duty punctually wearing the correct uniform and name badges at all times. - Organize together with Chef de Partie the shift on his/her section with regard to mise-en-place production and its service. - Take orders from his/her Chef de Partie and carry them out in the correct manner. - Collaborate with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the...

SUMMARY   The Plumber is responsible for the installation, repair, and maintenance of all plumbing systems in the hotel, including water supply, drainage, sanitary fixtures, and related equipment. The role ensures smooth operation of guest facilities and back-of-house systems by carrying out preventive maintenance, timely repairs, and compliance with health & safety standards.                 

The Finance Associate supports the day-to-day financial operations of the hotel, ensuring accuracy in financial reporting, compliance with hotel policies, and timely processing of financial transactions. This role plays a key part in maintaining the integrity of financial data, assisting with audits, and supporting various departments with financial information.   - Process and record daily financial transactions including accounts payable...

We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.   Key Responsibilities: - Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs. - Optimize customer journeys to enhance engagement, retention, and lifetime value. - Optimize customer journeys to enhance engagement, retention, and lifetime value. - Analyze customer behaviour, campaign performance, and key metrics to drive...

The Training Coordinator provides comprehensive coordination and administrative support to the Training and Quality function, with a strong focus on Learning Management System (LMS) administration, training database management, reporting, and logistics. This role ensures the smooth execution of training operations, certification processes, and supports digital learning initiatives across TFG Hospitality.   Key Responsibilities   - Coordinate training sessions, including scheduling, venue arrangements, attendance tracking, and preparation of training...

Operations & Standards - Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs. - Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas. - Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed. - Ensure proper use and care of spa equipment and treatment...

Fitness & Training Delivery - Lead group fitness classes, personal training sessions, and wellness activities in line with guest needs. - Provide professional guidance on exercise techniques, posture, and safe equipment usage. - Design customized fitness programs for guests and members to achieve their wellness goals. - Conduct fitness assessments and...

Guest Journey & Service - Welcome all guests in a warm, professional, and attentive manner. - Manage reservations for spa treatments, fitness sessions, and wellness programs. - Confirm, modify, or cancel bookings promptly and accurately. - Provide information on spa services, fitness programs, membership options, and promotions. -

Treatment Delivery - Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards. - Customize treatments to guest preferences and wellness goals. - Maintain accurate treatment records and follow all treatment protocols. - Ensure punctuality and readiness for all scheduled...