Job Listings

We are looking for an ambitious Junior Accountant to provide support to the main business division of the finance department. The role will include assistance with day to day transactional processing in to the key systems operated by the company, along with ad hoc reporting requirements.   - Prepare weekly/monthly Balance Sheet reconciliations and ensure timely follow up on unallocated/unreconciled items. - Provide processing support to the accounts receivable and accounts payable staff. - Ensure that Delegations of Authority are being followed for cash...

To assist in managing the daily operations of the Concierge department across all TFC hotel properties, ensuring exceptional guest service, maximization of revenue through tours and excursions, and seamless coordination with internal departments. The role also includes overseeing VIP treatment for investors and guests, supporting the development of direct sales strategies, and maintaining high service standards.   - Manage daily operational and performance reports. -

The Assistant Training and Quality Manager plays a pivotal role in driving learning excellence and service quality across The First Group Hospitality portfolio. This individual supports the planning, coordination, and execution of training and quality assurance initiatives, ensuring alignment with diverse international brand standards and enhancing both team performance and guest satisfaction.   - Assist in the design, coordination, and delivery of engaging training programs, with a special focus on leadership development and performance-based learning. -

The Cluster Training and Quality Executive plays an active role in supporting the daily training and quality functions across The First Group Hospitality portfolio. This position is responsible for both coordinating and delivering training sessions, maintaining accurate training records, and supporting quality assurance efforts to uphold brand standards and enhance the guest experience across all properties.   - Coordinate, facilitate, and support various training programs across the cluster, including onboarding, brand standards, service culture, soft skills, and operational...

Lead Management & Optimization (Primary Phase)   - Own and manage the end-to-end lead lifecycle: fresh leads, recycled prospects, scoring, and segmentation. - Analyze historical databases and enrich lead data for improved contact and conversion rates. -

As the Director of Front Office Operations, you will be responsible for leading and orchestrating all aspects of the Front Office division—including Reception, Concierge, Guest Relations, Bell Services, Ciel Connect (telephone operations), Valet, and Rooms Control. Your leadership will ensure exceptional guest experiences that reflect the luxury positioning of the world’s tallest hotel, while optimizing operational efficiency, team performance, and guest satisfaction. Key Responsibilities:

As Front Office Manager, you will be the face of Ciel Dubai’s guest arrival and departure experience. You’ll lead a dynamic front office team to deliver smooth, engaging, and personalized service while ensuring operational excellence, guest satisfaction, and team development in line with our luxury brand standards. Key Responsibilities -

As the Director of Guest Experience, you will champion every aspect of the guest journey, curating memorable and personalized experiences in alignment with the luxury and iconic status of the world’s tallest hotel. You will lead the Guest Relations, Ciel Connect, Concierge, and VIP Services teams to ensure emotional connections, thoughtful service, and brand excellence are at the heart of every guest interaction. Key Responsibilities:

As the Assistant Front Office Manager, you will support the day-to-day management of Front Office operations, ensuring a seamless guest experience while maintaining high standards of service delivery. In this leadership role, you will oversee guest arrivals and departures, manage team performance, and serve as a key contact for VIPs, escalated guest concerns, and interdepartmental coordination. Key Responsibilities:

Job Summary: We are seeking a highly motivated and experienced Assistant Director of Housekeeping to join our pre-opening team in Dubai. You will play a pivotal role in supporting the pre-opening, planning, set-up, and execution of all housekeeping operations in preparation for the hotel’s grand opening. This position requires a hands-on leader with exceptional organizational skills and a passion for delivering luxury-level cleanliness, service, and guest satisfaction.

The Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure a high standard of cleanliness, hygiene, and guest satisfaction throughout the hotel. This role involves leading the housekeeping team, managing resources efficiently, and ensuring compliance with health and safety standards. The Housekeeping Manager works closely with other departments to maintain an impeccable environment that reflects the hotel’s commitment to quality and guest service.   - Supervise, train, and mentor the housekeeping staff, including supervisors, room attendants, and public area...

As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.   - Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area...

Job Description: The Laundry Assistant Manager is overseeing the day-to-day operations of the hotel laundry, ensuring the highest quality of linen and uniform care, guest laundry services, and operational efficiency. This role involves supervising staff, managing inventory, maintaining equipment, and ensuring all processes align with hotel standards and hygiene protocols.  

We are seeking a highly skilled and passionate Sommelier to join our team. In this role, you will be responsible for managing and curating the hotel’s wine and beverage offerings, providing expert wine recommendations, and enhancing the dining experience for guests. As the Sommelier, you will work closely with the kitchen, food and beverage teams, and guests to ensure an exceptional wine service experience, while maintaining high standards in inventory management and wine cellar organization.   Key Responsibilities: - Curate and...

- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces. - Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter. - Have full knowledge of F&B menu items to assist guests and waiting staff where needed. - Attend all F&B...

We are seeking an enthusiastic, personable, and organized Head Hostess to join our team. In this role, you will be responsible for overseeing the guest experience in the hotel’s dining area, ensuring a welcoming, efficient, and high-quality service. You will manage the front-of-house operations, supervise the hosting team, and work closely with the food and beverage staff to provide   Key Responsibilities: - Greet and welcome guests upon arrival in a friendly and professional manner, ensuring that they feel valued and well taken care...

- Ability to manage and oversee the Group segment sales operations. -

The Director of Security is responsible for overseeing all aspects of safety and security within the hotel premises, ensuring a safe environment for guests, colleagues, and assets. This role involves developing and implementing security policies, managing the security team, handling emergency procedures, and maintaining compliance with local regulations.   - Develop and implement hotel-wide security and safety strategies, policies, and...

  The Vice President of Sales will be a dynamic and visionary leader responsible for driving revenue growth, enhancing customer relationships, and elevating the commercial performance of the hospitality group. This role requires a strategic thinker with deep industry knowledge, exceptional leadership skills, a proven track record in hospitality sales and a good understanding of channel distribution.   Key Responsibilities:  

As Front Desk Manager, you will lead the front desk operations with a focus on delivering exceptional guest service, smooth daily operations, and high team engagement. You will be responsible for managing the guest arrival and departure process, ensuring service excellence, and cultivating a team culture of warmth, professionalism, and precision. Key Responsibilities