Job Listings

SUMMARY   To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.   KEY...

Job Description: The Telephone Operator plays a key role in ensuring seamless communication within the hotel and with external guests. As the voice of Hotel Avalon, the Telephone Operator is responsible for answering and directing incoming calls, handling guest inquiries, managing wake-up call requests, and supporting hotel operations through effective communication. The ideal candidate is courteous, attentive, and professional, providing every caller and guest with a warm and efficient response that reflects the hotel's commitment to exceptional service. Key Responsibilities: Answer and direct all internal and external calls promptly and professionally using the...

Job Summary:   At Hotel Avalon, the Front Office Associate plays a vital role in delivering exceptional customer service to guests and visitors. This position involves performing a variety of administrative and front desk duties in a professional, courteous, and efficient manner. The ideal candidate is a proactive team player with excellent communication skills, a positive “can-do” attitude, and the ability to multitask and thrive under pressure.  

Job Summary: The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture. Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver...

Job Summary:   The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.  

Job Summary:   The AC Technician is responsible for the efficient operation, maintenance, and repair of all heating, ventilation, and air conditioning systems within the hotel. The role ensures guest comfort, safety, and satisfaction by keeping HVAC systems in excellent working condition while adhering to preventive maintenance schedules and energy conservation practices.     Responsibilities:

Treatment Delivery - Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards. - Customize treatments to guest preferences and wellness goals. - Maintain accurate treatment records and follow all treatment protocols. - Ensure punctuality and readiness for all scheduled...

Guest Journey & Service - Welcome all guests in a warm, professional, and attentive manner. - Manage reservations for spa treatments, fitness sessions, and wellness programs. - Confirm, modify, or cancel bookings promptly and accurately. - Provide information on spa services, fitness programs, membership options, and promotions. -

Fitness & Training Delivery - Lead group fitness classes, personal training sessions, and wellness activities in line with guest needs. - Provide professional guidance on exercise techniques, posture, and safe equipment usage. - Design customized fitness programs for guests and members to achieve their wellness goals. - Conduct fitness assessments and...

Operations & Standards - Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs. - Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas. - Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed. - Ensure proper use and care of spa equipment and treatment...

Operational Management - Oversee all Spa and Gym operations, ensuring smooth daily functionality. - Implement and monitor Standard Operating Procedures, health and safety standards, and brand guidelines. - Ensure facilities, treatment rooms, and equipment are maintained to the highest standards. - Prepare staffing rosters to balance efficiency with guest...

This role involves administrative tasks, ensuring rest of the staff has adequate support to work efficiently. The tasks of the Procurement Administrator will include (but are not limited to) working with excel tables, communication with suppliers and colleagues, writing and updating reports and general follow up. The Procurement Administrator ensures smooth running of the office and contributing to successful running of projects.   · Copy, scan and store documents · File documents in physical and digital records · Update reports, assuring necessary information being available at...

The Training Coordinator provides comprehensive coordination and administrative support to the Training and Quality function, with a strong focus on Learning Management System (LMS) administration, training database management, reporting, and logistics. This role ensures the smooth execution of training operations, certification processes, and supports digital learning initiatives across TFG Hospitality.   Key Responsibilities   - Coordinate training sessions, including scheduling, venue arrangements, attendance tracking, and preparation of training...

- Develop and implement comprehensive social media strategies aligned with the company's marketing and business goals. - Identify target audiences and tailor content to meet their needs and preferences. - Create, curate, and manage engaging and high-quality content across all social media channels, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and YouTube. - Oversee the creation of visual and written content, ensuring consistency with brand guidelines and messaging.

Key Responsibilities: - Assist in developing and executing marketing strategies and campaigns. - Conduct market research, analyze consumer trends, and compile reports. - Prepare various marketing administrative forms, including complimentary forms, entertainment forms, and IT-related...

- Manage social media channels, including Facebook, Instagram and other relevant platforms - Develop monthly content collection calendar and manage photography bookings with outlets - Works as part of a team to develop social media monthly content calendars, including scheduling of posts for outlets  - Proposes new ideas and concepts for social media content  - Coordination of the...

We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.   Key Responsibilities: - Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs. - Optimize customer journeys to enhance engagement, retention, and lifetime value. - Optimize customer journeys to enhance engagement, retention, and lifetime value. - Analyze customer behaviour, campaign performance, and key metrics to drive...

The Finance Associate supports the day-to-day financial operations of the hotel, ensuring accuracy in financial reporting, compliance with hotel policies, and timely processing of financial transactions. This role plays a key part in maintaining the integrity of financial data, assisting with audits, and supporting various departments with financial information.   - Process and record daily financial transactions including accounts payable...

The Painter/Mason is responsible for maintaining the hotel’s building finishes, including painting, and minor masonry works. The role ensures guest rooms, public areas, and back-of-house facilities remain in excellent condition through timely repairs, preventive maintenance, and finishing works that reflect the hotel’s brand standards.   Responsibilities:   - Receive and attend day-to-day maintenance calls, ensuring timely completion of tasks. - Report job summaries for guest rooms...

SUMMARY   The Plumber is responsible for the installation, repair, and maintenance of all plumbing systems in the hotel, including water supply, drainage, sanitary fixtures, and related equipment. The role ensures smooth operation of guest facilities and back-of-house systems by carrying out preventive maintenance, timely repairs, and compliance with health & safety standards.