Click column header to sort
Key Responsibilities
- Provide overall executive leadership for all resort operations, ensuring consistent delivery of high-quality guest and member experiences across accommodation, beach, recreation, food and beverage, events, retail, and residential services.
- Establish structured resident and member feedback channels and maintain visible engagement to ensure customer insight directly informs operational, service, and product decisions.
-
- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
- Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
- Attend all F&B menu item related trainings.
- Have full...
The Senior / Asset Manager (Revenue) – Hotel Asset Management is responsible for a portfolio of hotels to create asset value through the execution of an investment strategy with a profound focus on revenue management. The candidate will support the revenue management function for the asset management department by providing strategic guidance to support hotels and ensuring room revenue is maximized through effective pricing and inventory management. The candidate will act as an Owner Rep and represent the asset manager’s interest in revenue management at the property level by assessing the strategies proposed by each hotel and by monitoring the execution. The role also involves the implementation of ad-hoc projects, subject to each property and...
- Coordinate daily office activities between team members and other internal departments
- Handle inbound and outbound calls in a professional and courteous manner
- Handle all business correspondence
- Meet and greet clients as well as VIP guests and passing visitors
- Manage client appointments through bookings and confirmations
- Deliver excellent customer service, at all times
The Security Officer is responsible for ensuring the safety and security of guests, employees, and hotel property. The role involves monitoring the premises, responding to incidents, conducting regular patrols, and upholding the hotel's safety standards.
-
Patrol hotel premises regularly (interior and exterior) to maintain order and establish presence.
-
- Coordinate daily office activities between team members and other internal departments
- Handle inbound and outbound calls in a professional and courteous manner
- Handle all business correspondence
- Meet and greet clients as well as VIP guests and passing visitors
- Manage client appointments through bookings and confirmations
- Deliver excellent customer service, at all times
- Manage and coordinate roadshow bookings including flights, hotels, meeting venues, transfers, and visa arrangements
- Handle client travel bookings and ensure all travel requirements are accurately arranged and confirmed
- Conduct client travel and quality assurance calls to confirm itineraries, address concerns, and ensure service satisfaction
- Oversee and update CRM roadshow costs, ensure accuracy, and release finalized roadshow booking summaries
-
We are looking to hire confident, talented individuals with experience in Telesales to join our winning team. This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers. This is a telephone based job, in our ‘state of the art’ Dubai head office. The majority of leads will be inbound responses to our database marketing campaigns, so there will be little or NO COLD CALLING REQUIRED.
Job Purpose:
The Food and Beverage Associate will be responsible for ensuring that all guests have a positive and memorable dining experience at the establishment. This includes taking orders, serving food and drinks, and ensuring that guests have an enjoyable experience.
Key Responsibilities:
- Welcome guests as they arrive, introduce...
Job Summary:
As a bartender, you will be responsible for providing excellent customer service while preparing and serving beverages to guests in the food and beverage industry. You will work closely with other team members to ensure that all guests have an enjoyable experience and all drinks are prepared to the highest standard.
Key Responsibilities:
- Greet guests and take...
Responsibilities:
- Accomplishes department objectives by supervising staff, organizing and monitoring work process.
- Provides quality service by enforcing quality and guest service standards.
- Checks preparations before and during the shift.
- Ensures the progress and delivery of tasks and makes sure quality...
Job Description: Rooms Controller
The Rooms Controller manages room inventory, allocations, and daily occupancy to ensure smooth hotel operations and guest satisfaction.
Key Responsibilities:
-
Review daily occupancy, arrivals, departures, VIPs, long-stays, and special requests.
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
-
Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
As a fleet coordinator, you'll be responsible for managing and coordinating all aspects of a company's vehicle fleet.
- Transportation logistics knowledge
- Allocation and dispatching of the drivers for the airport transfers/property tours
- Coordinate with each department in the company that requires car
- Coordinate with Sales and Promotional Venues Department(transportation logistics)
- Monitor the drivers’ movements on the map (live...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
Key Responsibilities:
- Assist with the onboarding process for new clients, ensuring all required documentation is collected and processed in a timely manner.
- Manage the processing of client documents accurately and efficiently, ensuring compliance with established procedures and timelines.
- Verify the accuracy and completeness of client documents, conducting...
The role of a Head Host / Hostess is essential in creating positive experience for the guests of MasterChef the TV Experience. They will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the Service team. Throughout the shift, Head Hostess is responsible for managing the flow of the dining room, so that guests are seated in an efficient and timely manner that enhances their experience. Head Host / Hostess also assists the Management Team in ensuring that an effective and rigorous training program is continuously carried out for the Reception / Reservations team and in providing guidance to his/her team in a motivational atmosphere.
- Responsible for doing all preparations for the service, like preparing table planning and menu’s.
- Ensure all menus and are clean and ready for operation on floors.
- Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use.
- Making sure to work with clean equipment and surfaces.
- To ensure that Micros is correctly set-up according to the meal period.
-