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The Training and Quality Manager plays a critical role in shaping the hotel’s service culture by driving impactful learning initiatives and ensuring operational excellence. In collaboration with operational HODs this position will set-up brand standards, identify service gaps and implement improvement strategies for elevating guest experience. This also includes planning and execution of training programs that support talent development and align with business goals under the guidance of the Group Director of Training and Hotel Managing Director.
- Lead...
- Conduct daily briefings and assign tasks to staff based on occupancy and priorities.
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Inspect guest rooms, corridors, and public areas for cleanliness and maintenance issues.
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Ensure all rooms and areas meet the brand’s quality and cleanliness standards.
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The Sous Chef – Mediterranean Cuisine supports the Chef de Cuisine in leading all culinary operations within the Mediterranean kitchen. This role is key to delivering fresh, seasonal, and authentically inspired Mediterranean dishes that reflect the diversity of coastal cuisines. The Sous Chef is responsible for supervising kitchen staff, ensuring consistent quality and presentation, maintaining hygiene standards, and assisting in menu development.
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Assist the Chef de Cuisine in overseeing the daily...
The Sous Chef – Pan Asian Cuisine supports the Chef de Cuisine in leading the day-to-day operations of the Pan Asian kitchen. This role is essential in maintaining culinary excellence, ensuring authentic and innovative Pan Asian dishes, upholding hygiene standards, and mentoring the culinary team. The ideal candidate has a strong foundation in Asian cuisine, a passion for quality, and the ability to lead with confidence and consistency.
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Assist the Chef de Cuisine in managing all operations of the Pan Asian kitchen, including lunch,...
The Chef de Cuisine – Executive Lounge is responsible for leading the culinary operations of the Executive Lounge, delivering a refined, personalized, and elevated dining experience for VIP guests and loyalty members. This role oversees menu planning, food preparation, team supervision, and ensures premium quality, consistency, and presentation of all food offerings throughout the day.
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Lead the daily kitchen operations of the Executive Lounge, including breakfast,...
We are seeking a talented and experienced Chef de Cuisine to lead our Pan Asian kitchen, delivering authentic and innovative culinary experiences. This role is responsible for the full management of the Pan Asian kitchen, including menu development, team leadership, cost control, and maintaining the highest standards of quality and hygiene.
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Oversee day-to-day operations, ensuring consistency and excellence in food quality, flavor, and presentation.
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- Responsible for doing all preparations for the service, like preparing table planning and menu’s.
- Ensure all menus and are clean and ready for operation on floors.
- Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use.
- Making sure to work with clean equipment and surfaces.
- To ensure that Micros is correctly set-up according to the meal period.
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We are seeking an enthusiastic, personable, and organized Head Hostess to join our team. In this role, you will be responsible for overseeing the guest experience in the hotel’s dining area, ensuring a welcoming, efficient, and high-quality service. You will manage the front-of-house operations, supervise the hosting team, and work closely with the food and beverage staff to provide
Key Responsibilities:
- Greet and welcome guests upon arrival in a friendly and professional manner, ensuring that they feel valued and well taken care...
We are looking for a proactive and detail-oriented Talent Acquisition Specialist – Intern to join our Talent Development team. This internship offers hands-on experience in the recruitment process, along with exposure to a wide range of administrative responsibilities. It is an excellent opportunity for someone looking to build a foundation within the hospitality industry.
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Assist with sourcing candidates through job boards, social media, and other...
The Junior Commission & Incentives Specialist is responsible for managing high-volume expense reimbursements and
ensuring compliance with company policies. Oversees budget monitoring, approval coordination, and recovery of overbudget
claims. Supports billing reconciliation for client tours and maintains clear communication with employees.
Handles accurate processing of commissions and variable payments for few teams, including statement preparation and
query resolution. Maintains documentation and payroll reporting, while also performing ad hoc tasks as needed to
support the team.
- Process and manage a high volume of expense reimbursements, handling 2,000+ receipts monthly. These
- Coordinate daily office activities between team members and other internal departments
- Handle inbound and outbound calls in a professional and courteous manner
- Handle all business correspondence
- Meet and greet clients as well as VIP guests and passing visitors
- Manage client appointments through bookings and confirmations
- Deliver excellent customer service, at all times
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To perform various administrative tasks to support different departments within TFG
- CRM coverage - Ensure CRM is correctly updated with information related to customers, tours, sales & etc.
- Manage lead creation, tour backing update requests, lead assigning & registration process
- Coordinate according to the check list & policies, ensuring that each task is fulfilled within a given time frame
- Coordinate the approval process, ensure CRM & SharePoint are correctly updated with information related to customers, tours, sales, bookings & etc.
- Purchase requests, submitting receipts & invoices for each expense, uploading supporting documents to justify the...
The First Group, a renowned and rapidly expanding company, is excited to announce a multitude of job opportunities across diverse departments. We are actively seeking talented UAE Nationals to join our team and contribute to our continued success.
At The First Group, we are committed to fostering an environment of excellence and providing our employees with ample opportunities for growth and advancement. As part of our ongoing expansion plans, we are eager to review your profile and consider you for various positions that align with your skills and aspirations.
If you have a strong work ethic, a passion for delivering exceptional results, and a...
The Finance Executive is responsible for supporting the daily financial operations of the hotel, including accounts payable, receivable, bank reconciliation, revenue auditing, and reporting. This role ensures accurate financial record-keeping and compliance with internal controls and statutory regulations.
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Assist in the preparation of daily, weekly, and monthly financial reports.
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The Accountant – Accounts Payable role will primarily be responsible for;
- Mainly in Accounts Payable function
- Ensuring that VAT compliance is maintained and the company is not exposed to any risk
- Ensuring timely payments of vendor invoices, while managing working capital
- Adhering to a strict month end deadline, with accuracy and completeness of all duties
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- Being the first point of contact for owners and affiliated parties.
- Manages an individual portfolio of Owners to handover new projects.
- Being a presentable image of The First Group internally and externally.
- Supports Owner Relations and Collections teams.
- Work with different agreements and can comment / understand legal text
- Facilitates the collection of fees for Services.
- Obtains the signature of Owners as and when required....
The Nest Manager is responsible for the seamless day-to-day operation of the Executive Lounge and Bulter Services, ensuring exceptional service standards in both Front Office, Bulter and F&B functions. This role leads and supports the Nest (Executive Lounge) team, fosters guest satisfaction, ensures compliance with hotel standards, and acts as a key point of contact for VIP and Elite guests. The Nest Manager also assumes a leadership role in the absence of the Front Office Manager.
The primary purpose of this position is to establish and manage an agents’ network in a given area to generate qualified leads and business opportunities for TFG. This position will focus exclusively on the expansion of the agent network internationally, as well as increasing the sales revenue of the Business Development Department.
Overall Job Description:
- Establish a new agents’ network.
- Propose new initiatives to expand the agents’ network and form effective strategies, which include agents’ presentations, training, support materials, bonus and incentive structures, outdoor meetings, and international business...
Under the business supervision of the Group Director of Finance – Hospitality, TFG, and in alignment with the policies and procedures of TFG HMC, as well as applicable local regulations, the Internal Audit Manager is responsible for developing, implementing, and monitoring internal audit processes across the portfolio of hotels. This role ensures compliance with internal controls, operational efficiency, financial integrity, risk mitigation, and adherence to corporate policies and regulatory requirements. The Internal Audit Manager is also expected to foster a culture rooted in TFG HMC’s five core values: Trust, Integrity, Respect, One Team, and Service, in line with the brand...
The Senior Financial Analyst plays a critical role in the company's financial planning, analysis, and corporate finance functions. This position is pivotal in driving financial performance and supporting strategic initiatives across the organization, with a focus on forecasting, budgeting, financial modelling, and capital allocation. The Senior Financial Analyst will collaborate closely with the CFO, Vice President of Corporate Finance, and FP&A lead to provide actionable insights that enhance decision-making and contribute to the company's long-term financial goals.