Job Listings

To assist in managing the daily operations of the Concierge department across all TFC hotel properties, ensuring exceptional guest service, maximization of revenue through tours and excursions, and seamless coordination with internal departments. The role also includes overseeing VIP treatment for investors and guests, supporting the development of direct sales strategies, and maintaining high service standards.   - Manage daily operational and performance reports. -

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key Responsibilities: - Greet...

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key Responsibilities: - Greet...

- Coordinate daily office activities between team members and other internal departments - Handle inbound and outbound calls in a professional and courteous manner - Handle all business correspondence - Meet and greet clients as well as VIP guests and passing visitors - Manage client appointments through bookings and confirmations - Deliver excellent customer service, at all times

  Job Description:   This role will be established to conduct outbound surveys to clients with the intention to provide insights on their experience and determine next steps for further outreach by our Telesales division.    - Every call must be handled in a professional and courteous manner starting with the greeting and continuing through the entire discussion. - Clearly state the purpose of the call and motivate the client to spend a brief time to complete a short survey. - Respond to customer inquiries and resolve when possible or escalate to management when necessary. - Primary goal for prospect survey campaign is to reengage...

Lead Management & Optimization (Primary Phase)   - Own and manage the end-to-end lead lifecycle: fresh leads, recycled prospects, scoring, and segmentation. - Analyze historical databases and enrich lead data for improved contact and conversion rates. -

The Cluster Training and Quality Executive plays an active role in supporting the daily training and quality functions across The First Group Hospitality portfolio. This position is responsible for both coordinating and delivering training sessions, maintaining accurate training records, and supporting quality assurance efforts to uphold brand standards and enhance the guest experience across all properties.   - Coordinate, facilitate, and support various training programs across the cluster, including onboarding, brand standards, service culture, soft skills, and operational...

The Assistant Training and Quality Manager plays a pivotal role in driving learning excellence and service quality across The First Group Hospitality portfolio. This individual supports the planning, coordination, and execution of training and quality assurance initiatives, ensuring alignment with diverse international brand standards and enhancing both team performance and guest satisfaction.   - Assist in the design, coordination, and delivery of engaging training programs, with a special focus on leadership development and performance-based learning. -

Job Description:   We are looking for a detail-oriented Junior Sales Administrator to support our sales team. Responsibilities include maintaining sales records, processing orders, handling customer inquiries, and providing administrative support.   Key Responsibilities: - Assist with daily sales administrative tasks. - Maintain and update customer databases. - Process and follow up on sales orders. - Handle customer inquiries and resolve issues. - Prepare and distribute sales reports. - Perform general office duties.  

We are looking for an ambitious Junior Accountant to provide support to the main business division of the finance department. The role will include assistance with day to day transactional processing in to the key systems operated by the company, along with ad hoc reporting requirements.   - Prepare weekly/monthly Balance Sheet reconciliations and ensure timely follow up on unallocated/unreconciled items. - Provide processing support to the accounts receivable and accounts payable staff. - Ensure that Delegations of Authority are being followed for cash...

Pre-Opening Phase: - Collaborate with the pre-opening team to develop and implement the sales strategy for the hotel, ensuring alignment with brand positioning and market expectations. - Build and lead a high-performing sales team that will drive revenue and create lasting business relationships. - Develop the hotel’s pricing strategy, including group, transient, and corporate business, ensuring maximum profitability. -

The Associate Engineer – Hotel Asset Management is responsible for creating value by ensuring the portfolio's condition is of the highest standards and assets are fully functional. The candidate acts as an Owner Rep and will support the asset management department in developing, implementing, and ongoing support of a best-in-class asset assessment model for all TFG physical assets. The candidate will have previous experience in engineering and asset management-related fields and will have a strong interest in facility condition assessment, risk-based prioritization, asset management plan development, and optimizing the performance of critical infrastructure.  

The Manager – Hotel Asset Management is responsible for a portfolio of hotels to create asset value by executing an investment strategy focusing on revenue management, cost optimization, and CAPEX projects. The candidate will support the asset management department by providing strategic guidance to help hotels maximize performance and value. The candidate will also act as an Owner Rep, representing investor interests at the property level by assessing the strategies proposed by each hotel and monitoring their execution. The role also involves implementing ad-hoc projects, subject to each property and the company's requirements.  

The role would require you to assist with the day-to-day operation of the payroll department. We are looking for someone who has accounting or payroll experience as he /she will be handling the preparation of staff commissions and the payroll. Responsibilities include but are not limited to:   - Preparation of monthly commission runs. -

We are looking for someone who is interested in an internship for 6 months - this role would give you experience in managing administration tasks, reporting, coordinating between various departments, etc. - Provide general administrative support, ensuring accurate database management. - Coordinate and arrange all excursion bookings for TFG guests. - Register and manage Soluna Beach passes for hotel guests. - Capture and update client information on CRM and SharePoint.

We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.

We are looking to hire confident, talented individuals with experience in Telesales to join our winning team. This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers. This is a telephone based job, in our ‘state of the art’ Dubai head office. The majority of leads will be inbound responses to our database marketing campaigns, so there will be little or NO COLD CALLING REQUIRED.

The IV Support Executive is responsible for contacting and qualifying clients who have purchased investment travel packages, with a primary focus on ensuring their participation in the upcoming investment trips. The role involves assessing potential investors, addressing any travel-related concerns, and coordinating with internal teams to facilitate a smooth and timely travel process. The ultimate goal is to maximize the number of clients traveling within the current business month and ensuring they are well-prepared for their investment visit. Key Responsibilities - Client Engagement & Qualification - Contact and confirm every client booked for the travel...

To assist in managing the daily operations of the Concierge department across all TFC hotel properties, ensuring exceptional guest service, maximization of revenue through tours and excursions, and seamless coordination with internal departments. The role also includes overseeing VIP treatment for investors and guests, supporting the development of direct sales strategies, and maintaining high service standards.   - Manage daily operational and performance reports. -

We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.