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Treatment Delivery
- Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards.
- Customize treatments to guest preferences and wellness goals.
- Maintain accurate treatment records and follow all treatment protocols.
- Ensure punctuality and readiness for all scheduled...
Guest Journey & Service
- Welcome all guests in a warm, professional, and attentive manner.
- Manage reservations for spa treatments, fitness sessions, and wellness programs.
- Confirm, modify, or cancel bookings promptly and accurately.
- Provide information on spa services, fitness programs, membership options, and promotions.
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Fitness & Training Delivery
- Lead group fitness classes, personal training sessions, and wellness activities in line with guest needs.
- Provide professional guidance on exercise techniques, posture, and safe equipment usage.
- Design customized fitness programs for guests and members to achieve their wellness goals.
- Conduct fitness assessments and...
Operations & Standards
- Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs.
- Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas.
- Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed.
- Ensure proper use and care of spa equipment and treatment...
Operational Management
- Oversee all Spa and Gym operations, ensuring smooth daily functionality.
- Implement and monitor Standard Operating Procedures, health and safety standards, and brand guidelines.
- Ensure facilities, treatment rooms, and equipment are maintained to the highest standards.
- Prepare staffing rosters to balance efficiency with guest...
As a Food and Beverage Crew, you will embody the essence of refined service, ensuring that each guest is treated to a seamless and exquisite dining experience. Your attention to detail, grace, and passion for hospitality will set the tone for every meal.
Key Responsibilities:
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Greet and serve guests in the...
As a Uniform Room/Laundry Attendant, you will be responsible for ensuring that all uniforms and linens are properly maintained, cleaned, and distributed to resort staff and guests. Your attention to detail and organizational skills will be essential in maintaining the high standards of cleanliness and presentation that our guests expect. This role requires a diligent individual who can efficiently manage laundry operations while adhering to established procedures and timelines.
Laundry Operations:
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As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.
- Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area...
As a Laundry Attendant, you will be responsible for ensuring that all uniforms and linens are properly maintained, cleaned, and distributed to resort staff and guests. Your attention to detail and organizational skills will be essential in maintaining the high standards of cleanliness and presentation that our guests expect. This role requires a diligent individual who can efficiently manage laundry operations while adhering to established procedures and timelines.
Laundry Operations:
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The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom service
- Valet service
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- Conduct daily briefings and assign tasks to staff based on occupancy and priorities.
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Inspect guest rooms, corridors, and public areas for cleanliness and maintenance issues.
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Ensure all rooms and areas meet the brand’s quality and cleanliness standards.
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The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.
- Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate...
The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and...
As an In Room Dining Elevator Agent, you will ensure the seamless transfer and timely delivery of in-room dining orders through guest-facing areas with discretion, precision, and grace.
Key Responsibilities:
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Handle the secure and silent movement of trolleys and trays between kitchen, service lifts, and guest floors.
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As an In Room Dining Agent, you will be the point of contact for our guests’ in-room dining needs, delivering prompt and sophisticated service with utmost discretion and attention to detail.
Key Responsibilities:
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Take guest orders with elegance and clarity, offering personalized recommendations.
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As a Bartender, you will be the face of our bar experience, combining impeccable product knowledge with personalized service. You’ll craft exquisite beverages with creativity and precision while ensuring every guest enjoys a refined and memorable experience.
Key Responsibilities:
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Prepare and serve a wide range of beverages, both classic and contemporary, with consistency and flair.
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Engage with guests to recommend drinks based on...
As a Food and Beverage Supervisor, you will lead by example, inspiring a team to deliver elevated service that aligns with our luxury brand’s values and identity. You’ll oversee operations with precision, ensuring a refined and exceptional guest journey.
Key Responsibilities:
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Oversee floor operations during service, ensuring impeccable standards and smooth...
The Lobby Hostess is the first point of contact for guests and visitors arriving at the hotel. This role is responsible for delivering a warm, professional welcome, managing guest flow in the lobby, and ensuring every arrival and departure experience is seamless. The Lobby Hostess plays a key part in shaping first impressions, reflecting the hotel’s commitment to personalized service and luxury hospitality.
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Are you an experienced engineering professional looking to join a dynamic and innovative team? We’re always on the lookout for top talent to join our engineering functions across a range of specializations. We encourage you to submit your CV here for consideration.
We are seeking individuals who are passionate about problem-solving, innovation, and continuous improvement in a fast-paced, collaborative environment.
Potential Areas of Opportunity Include:
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