Job Listings

- To receive and follow for day to day maintenance call. - Report the summary of job carried out for individual guest rooms and common area including all used Materials. - To carry out any ceramic tiling, retiling, silicon and grouting work. - In addition to...

- Ensure brand standards, policies and procedures are adhered to at all times. - Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability...

Job Summary:   The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.  

Job Summary:   The CID Agent operates the CID System, assuring that all guest details are properly maintained and updated in the CID System in terms of Check-in – Check-out – Room moves. The CID Agent will also operate the telephone switchboard station in order to answer telephone calls and process guest requests for wake-up calls, screening calls, and other requests related to...

The Linen Sorter is responsible for sorting, organizing, and preparing linens and laundry items for cleaning and distribution within the hotel. This role ensures that all linens, including towels, sheets, and tablecloths, are efficiently sorted and handled to meet the hotel's standards of cleanliness and quality.   - Accurately sort used linens and laundry items by type, color, and level of soiling. Ensure that all items are separated correctly to facilitate efficient cleaning and prevent cross-contamination. - Inspect linens for stains, damage, or special care needs before processing. Report any issues to the...

The Laundry Valet is responsible for providing exceptional laundry services to hotel guests, ensuring that their garments are handled with care and returned in excellent condition. This role involves managing guest laundry requests, operating laundry equipment, and maintaining a clean and organized work environment. The Laundry Valet plays a crucial role in enhancing the guest experience by delivering prompt and high-quality laundry service. -   - Receive, process, and deliver guest laundry items, including clothing, bedding, and special requests. Ensure that all garments are handled with care and meet the...

The Uniform Attendant is responsible for the management, distribution, and maintenance of uniforms for all hotel staff. This role involves ensuring that all uniforms are clean, well-maintained, and readily available to employees, as well as keeping accurate records of inventory and uniform issuance. The Uniform Attendant plays a key role in supporting the professional appearance and uniform standards of the hotel staff.   - Oversee the issuance, collection, and inventory of uniforms for hotel staff. Ensure that all employees have the correct uniform pieces and that they are in good...

- Provide proactive and supportive Human Resources services to all employees, ensuring alignment with the company’s goals of enhancing employee engagement, guest satisfaction, and financial profitability. Uphold all Human Resources Key Performance Indicators (KPIs) related to recruitment, training, retention, and the efficient management of employee documentation. - Review, monitor, and document compliance with both mandatory and optional training, continuing education, and work assessments. This includes overseeing safety training, anti-harassment programs, professional licensure, aptitude exams, and certifications. -

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house areas meet the hotel’s cleanliness and quality standards. The supervisor leads and motivates the housekeeping team, coordinates cleaning schedules, and conducts inspections to maintain the highest levels of guest satisfaction.   - Supervise and lead the housekeeping staff, providing guidance, training, and support to ensure efficient and effective performance. Conduct regular team meetings to communicate goals, updates, and expectations. -

The Housekeeping Storekeeper is responsible for managing and maintaining the inventory of housekeeping supplies, linens, and equipment. This role involves organizing storage areas, tracking inventory levels, and ensuring that housekeeping staff have the necessary materials to perform their duties efficiently. The Storekeeper plays a key role in supporting the smooth operation of the housekeeping department by ensuring timely replenishment and distribution of supplies. - Monitor and maintain accurate inventory levels of housekeeping supplies, linens, and amenities. Perform regular inventory counts and reconcile...

The Housekeeping Order Taker is the central point of contact for all housekeeping-related guest requests and communications. This role involves efficiently managing and coordinating housekeeping requests, ensuring timely and accurate service delivery. The Order Taker is responsible for maintaining communication between guests, the housekeeping team, and other hotel departments.   - Receive, log, and prioritize all housekeeping-related guest requests, such as extra towels, room cleaning, and special amenities, ensuring prompt and accurate service. -

The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.   - Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate with other departments to align housekeeping activities with hotel...

The Housekeeping Attendant plays a crucial role in upholding the cleanliness and orderliness of guest rooms and public areas, ensuring that our guests enjoy a comfortable and pleasant stay. This position demands keen attention to detail, physical endurance, and a dedication to maintaining the highest standards of cleanliness.   - Thoroughly clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities. - Ensure all surfaces, fixtures, and furniture in guest rooms are spotless, free of dust, stains, and debris. -

  - Daily report management - Development of strategies for direct office tour - Maximizing concierge revenue through excursions and tours direct sales - Monthly production report on revenue generated via Concierge team - Guiding Concierge team on proper procedures + guest handling - Putting procedures and processes in place for VIP check in, tour generation and excursion selling + booking to in house guests - Managing logistics of the tours booked for guests - Providing TFG...

The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel in line with Wyndham standards to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.   GENERAL REQUIREMENTS: -

Responsibilities: - Receive, classify, store, take care of, distribute, request and take inventory of food & beverage, materials, supplies and equipment. - Assist in the maintenance of perpetual inventories. - Prepare requisitions for stock replacement. - Develop methods and procedures for handling, storing and rotating stock. -

  Job Summary:   The Front Desk Agent is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The main focus is to engage every guest in conversation and recognition, as well as resolve any guest issues...

Job Summary: The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.   Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's...

- Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers. - Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency. - Checks guests in and out, Handles and takes reservations, Handles guest’s special requests and customer complaints during shift when...

The primary responsibility of this role is to structure/align the Front Office Department policies and procedures to deliver exceptional behaviour and create the right environment that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.   Under the direction of the Cluster Director of Rooms, and in full support and alignment with Direct reports of Duty Managers, Supervisors, is responsible for directly managing a team in order to deliver the highest level of service to all guests, support the Guest...