Job Listings

- Responsible for sourcing of construction materials. - Compiling of Bill of Quantities. - Communicating with suppliers. - Tender evaluations and recommendations. - Issuing of orders - Follow up on deliveries.

WORK PERFORMED                - Staff Supervision   - Prepares staff roster and organizes shifts to ensure appropriate staffing at all times - Maintains work attendance records for payroll purposes - Recommends hiring and dismissing of stewarding staff, implements Disciplinary procedures in conjunction with Executive Chef & HR. - Imparts training through on-the-job observation and correction - Inspects staff to ensure staff is in proper uniform, clean and well groomed. - Liaises closely with all related department heads in order to guarantee Smooth running of the operation and to guarantee minimum par Stock levels of china/glass/cutlery at all times.     - Cleanliness and Hygiene Standards   - Learns the local health authorities’ sanitation and hygiene requirements - Ensures that local and hotel’s standards of cleanliness, hygiene and Sanitation are maintained. - Ensures refuse is placed in proper containers and is disposed of promptly and hygienically.   - Material Control   - Determines that adequate operating supplies are available and in good Condition - Initiates requisitions for operating and cleaning supplies - Controls breakage of operating supplies and controls usage of cleaning materials - Liaises closely with the Executive Chef regarding requirements of operational supplies - Conducts weekly kitchen inspections   - Administration   - Compiles the log book recording breakage, cleaning material usage and other appropriate details - Initiates repairs and maintenance work orders. - Contains costs of operating the department within the established budgets and places Po’s in liaison with Exec. Chef - Learns the hotel’s fire and safety precautions and how to operate the firefighting equipment. - Attends meetings as and when directed. - Learns the personnel administration requirements - Takes inventories as stipulated at least on quarterly basis. - Follows all internal F&B policy & procedures standards     RESPONSIBILITY AND AUTHORITY - Staff   Responsible for the direction, training and control of stewarding personnel, and close working relationship with the kitchen and other F&B departments.   - Cleanliness   To ensure a high degree of hygiene and cleanliness as required by the hotel and local Regulations.   - Material Control                 Responsible for adequate operational and cleaning supplies, for controlling use and breakage, and for ensuring proper use and maintenance of equipment.   - Administration   Responsible for operating within stipulated costs, for recording data as directed and for Conforming to the hotel’s rules and regulations.   Manager Responsibilities   Human Resources - Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance management (Appraisal/PDP), Staff development and motivation, counselling / disciplinary issues. - Maintain and enhance the open door policy to all Staff providing advice and guidance when needed in regards to their issues or concerns and/or grievances - Ensure that the administration of the 3-month/6-month review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties - Talent Reviews are alive and active and the target audience know why they are so important - Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers positively encouraged - Control the LTO in the operational departments in conjunction with the CDHR to ensure that any areas of concern and monitored and rectified. - Manage the Associate Engagement Survey process for the operational departments ensure that the follow up meetings are done and the staff have timely feedback. - Conduct interviews for all senior chef positions - Review manning and re-recruitment of all positions - Ensure one CSR event takes place every quarter - Ensure that you dine in the restaurant at least three times a week and provide CDHR feedback   Communication - To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication. - Conducted weekly documented 121’s with all direct reports - Share all relevant information with Hotel Manager in weekly 121’s - Participate in Monthly HOD Meeting/ Quarterly all Hotel Meeting/ P&L meeting -   Finance - Prepare the expenses budget - Ensure vacation, Public Holidays and lieu days are used to the needs of the business - Ensure that the payroll is submitted to HR on the agreed date   Management - Train and develop the team and provide support when required - Ensure all direct reports have a Personal Development Plan to achieve their goals - Ensure that effective communication flow is maintained at all times - Actively participate in the community involvement projects and initiatives together with the hotel’s management team - Maintaining a business environment based on the Code of Conduct and Company Vision

- Ensure that station opening and closing procedures are carried out to the standard. - Be fully aware of all menu items, their recipes, methods of production and presentation standards. - Adhere to standardized recipes and specifications to maintain consistency and ensure all standards are met. - Knowledgeable and experienced in pizza and dough making process. - Understand and support breakfast/buffet operations and set up. - Keep over-production and food waste to minimum, ensure proper rotation, labelling and storing of food to reduce food cost expenses. - Ensure that all the food products are handled, stored, prepared and served safely in accordance with hotel and government food safety guidelines. - Always operate all kitchen equipment with safety in mind. - Report all deficiencies in kitchen equipment functionality and quality of food products to Chef de Partie or Sous Chef in a timely manner. - Run the section with great confidence and with great sense of urgency. - Be aware and apply the principles of HACCP program. - Perform duties of Chef de Partie in his/her absence. - Closely work with Sous Chef and Chef de Party. - Positive attitude during work with team players.

The Primary purpose of this position is to establish and manage agents’ network in given area to generate qualified leads and business opportunities for TFG. This position will focus exclusively on expansion of Agent network, as well increasing the sales revenue of the Agents Programme. Job Description: • Relationship building of current agents for further development and growth. • To establish new agents network. • Explore innovative methods to expand agents’ network, and form effective strategies which include agents’ presentation, on ground – Virtual training, support materials, competitive analysis & bonus and incentive structure. • Maintain regular communications and provide regular feedback to agents. • Identify issues and areas where improvement is required to increase overall performance of the Agents program. • Must always stay Top-of-Mind with assigned clients. • To maintain reports provided by Business Development Manager and provide feedback as established. • Referral generation.  

  - Provide proactive and supportive Human Resources service to all employees, upholding the company goals of employee engagement, guest satisfaction and financial profitability and all Human Resources Key Performance Indicators (KPIs) of recruitment, training, retention and administering effective flow of documentation relating to employees. - Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications. - Assist in developing and implementing initiatives which embrace company values and ensuring that all employees are treated in a positive, fair and supportive manner throughout their employment. - Conduct new hire orientation and employee recognition programs. - Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. - Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. - Attend and participate in employee disciplinary meetings, terminations, and investigations. - Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. - Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. - Perform other duties as assigned.

The First Group, a renowned and rapidly expanding company, is excited to announce a multitude of job opportunities across diverse departments. We are actively seeking talented UAE Nationals to join our team and contribute to our continued success.   At The First Group, we are committed to fostering an environment of excellence and providing our employees with ample opportunities for growth and advancement. As part of our ongoing expansion plans, we are eager to review your profile and consider you for various positions that align with your skills and aspirations.   If you have a strong work ethic, a passion for delivering exceptional results, and a desire to take your career to new heights, we encourage you to apply to your resume. By applying, you will be granted the opportunity to be considered for future roles that match your unique skills and experience.    

Responsibilities: - Receive and follow up for day-to-day maintenance call given by Maintenance Manager. - Report the summary of work carried out for individual guest rooms and common areas including all used spare parts and accessories. - Carry out general maintenance as per schedule provided by Maintenance Manager for Air Conditioning system and chillers. - Repair and maintenance of Split AC, Window AC and Package units including replacement of spare parts like condenser coils fan motor, blowers and brazing work. - New installation of Air conditioning system for new locations. - Modification and troubleshooting for any related to the Air conditioning and Refrigeration system such as refrigerator, coolers and deep freezer. - Provide assistance to the team whenever requested for any issues to complete project smoothly and safely. - Contribute to the guest satisfaction standard by ensuring that technical support is provided quickly, ensure safety and comfort of the guests. - Ensure the quality of completed work by both employees and external contracted staff adheres to the standard of good engineering practice. - Study for consumable spare parts for rectification and to repair instead of replacement within limitation for saving and safety consideration

  - Troubleshoot IT System and Hardware. - Manage and monitor Network Devices. - Administer Databases. - Follow all company policies and procedures; protect company assets. Address guest’s service needs. - Responsible for providing comprehensive IT support and technical functions. - Monitor, operate, coordinate, assist and train others in the operation of computer hardware, software, and peripherals in order to achieve the desired result. - Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. - Responsible to adhere with all information security policies and hotel/property/outlet procedures. - Manage and monitor the A/V equipment in the property/F&B outlets. - Support the F&B operational needs for POS requirements such as RVC Configuration, creatingmenu items & packages, classes, SLU, NLU,  and configure reports. - Setup, Install and troubleshoot POS, Check and KOT printers. - Maintain inventory of all technology devices. - Supporting the roll-out of new applications/systems. - Prepare project status reports. - Prioritizing and managing many open cases at one time. - This position will also require on-call response to incidents as necessary. - Oversight and management of a 24x7x365 environment which may require some off shift work.

We are seeking a highly motivated and results-driven Sales Manager to join our hospitality team in Jeddah - KSA. The successful candidate will be responsible for driving sales and revenue growth through effective planning, execution, and management of the sales strategies. The Sales Manager will focus on attracting and retaining clients in the hospitality industry, ensuring excellent customer satisfaction and achieving sales targets. This role reports directly to the Group Director of Sales and the Property General Manager, with indirect communication and collaboration with ownership.   - Create and execute sales plans to achieve and exceed revenue targets. - Identify new business opportunities and target markets in the hospitality sector. - Build and maintain a robust sales pipeline. - Identify potential clients and build strong relationships with key decision-makers. - Conduct sales presentations, negotiations, and follow-up to secure new business. - Ensure customer satisfaction through regular communication and excellent service delivery. - Stay updated on industry trends, market conditions, and competitor activities. - Conduct market research to identify potential areas for growth and improvement. - Work closely with other departments, including marketing, operations, and finance, to ensure a coordinated approach to achieving sales objectives. - Collaborate with the events team to promote and sell hospitality services for conferences, meetings, and special events. - Develop and manage the sales budget, ensuring effective allocation of resources to achieve objectives. - Generate regular reports on sales performance, outlining key metrics and areas for improvement. - Provide timely and accurate forecasts to senior management. - Train and mentor the sales team to enhance their skills and productivity. - Conduct regular performance reviews to assess individual and team performance. - Utilize CRM tools to track and manage client interactions, sales leads, and opportunities. - Implement strategies to maintain long-term relationships with key clients.        

Job Overview:   As a Chief Engineer, you will be responsible for overseeing the engineering and maintenance operations of the hotel. This position requires a highly skilled and experienced engineer who can manage and coordinate the maintenance, repair, and improvement of the physical infrastructure, equipment, and systems in the hotel. The Chief Engineer plays a crucial role in ensuring the safety, functionality, and comfort of the property.   Key Responsibilities:   1. **Leadership and Management:**    - Provide leadership and guidance to the engineering teams.    - Oversee the hiring, training, and performance management of engineering staff.    - Develop and implement maintenance and engineering policies and procedures.   2. **Maintenance and Repairs:**    - Supervise and coordinate maintenance, repairs, and renovations in the hotel.    - Ensure that routine maintenance schedules are adhered to and that equipment and systems are in optimal working condition.    - Respond promptly to emergency maintenance issues, ensuring minimal downtime and guest inconvenience.   3. **Budget Management:**    - Assist in the development of the annual budget for maintenance and engineering operations.    - Monitor expenses and manage resources efficiently, ensuring adherence to the budget.   4. **Compliance and Safety:**    - Ensure that hotel comply with local building codes and safety regulations.    - Implement and maintain safety programs to protect employees, guests, and assets.   5. **Vendor and Supplier Management:**    - Collaborate with vendors and suppliers to procure materials, equipment, and services at competitive prices.    - Evaluate vendor performance and negotiate contracts.   6. **Project Management:**    - Manage and oversee capital improvement projects and renovations.    - Develop project timelines and budgets, and ensure projects are completed on time and within budget.   7. **Energy Efficiency:**    - Implement energy-saving initiatives to reduce utility costs and environmental impact.    - Monitor and report on energy consumption and recommend improvements.   8. **Documentation and Reporting:**    - Maintain accurate records of maintenance activities, repairs, and equipment inventory.    - Provide regular reports to the Director of Engineering or General Manager.   9. **Guest Satisfaction:**    - Strive to meet and exceed guest expectations by maintaining a well-maintained, safe, and comfortable environment.    

- Ensure that the quality levels of kitchen production and presentation is always maintained at its highest level. - Ability to create recipes and support material, i.e., recipe cards, descriptions, and pictures, and to read and visualize same. - Basic knowledge of hotel ordering system. - To be fully aware of all menu items, their recipes, method of production and presentation standards. - To present oneself in a way that enhances the overall guest experience, by adding life and energy into each outlet. - To demonstrate excellent product knowledge of all food and special functions held at the property. - To establish and maintain smooth personal and work relationships within the kitchens. - Assume duties of Sous Chef in his/her absence. - Demonstrate initiative at all times. - Lead and support the junior members of the team. - Strong desire to improve on skills and knowledge. - Ability to produce own work in accordance with a deadline. - Ability to train and develop junior staff. - Seek own solutions to the minor obstacles that occur from time to time. - To perform any additional or special duties, as directed by a superior. - To maintain the highest levels of personal hygiene and always grooming, as per standard. - To practice proper telephone etiquette with colleagues and resort’s guests. - To ensure that all tasks assigned by superior are completed, in a timely fashion. - To ensure excellent communication and working relationships with colleagues are maintained and contribute to the team spirit. - To remain updated on all property happenings, including guests in-house, arrivals and departures, as well as daily events. - To exhibit an outstanding knowledge of the TFG Food & Beverage operations. - To understand and apply the Hotels Policies & Procedures, including during emergency situations. - To attend all training carried out by the Training Department. - To ensure maintenance work is completed, in a timely and professional manner. - To ensure all staff attend training as per scheduled by the department. - To ensure all fixed assets are well maintained. - Review the daily production sheets with Sous Chef when the first is not present. - Prepares, and when required, delegates the production of the necessary food items in accordance with standards in a timely & efficient fashion to ensure that there is no interruption to guests service. - Actively participates in training of culinary skill to junior talent and apprentices. - Adhere to standardized recipes and specifications in order to maintain consistency and ensure all standards are met. - Keeps work station clean and organized including, but no limited to, fridges, freezers, counter tops and stove tops. - Ensures that station opening and closing procedures are carried out to standard. - Keep over-production and food waste to a minimum, ensures proper rotation, labelling and storing of food in order to reduce food cost expenses. - Operate all kitchen equipment and conduct them with safety in mind at all the times. - Ensures that all the food products are handled, stored, prepared and served safely in accordance with hotel and government food safety guidelines. - Report any and all deficiencies in kitchen equipment functionality and quality of food products to the sous chef or chef de cuisine in a timely fashion. - Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program.

Job Summary: As a bartender, you will be responsible for providing excellent customer service while preparing and serving beverages to guests in the food and beverage industry. You will work closely with other team members to ensure that all guests have an enjoyable experience and all drinks are prepared to the highest standard.   Key Responsibilities: - Greet guests and take their drink orders - Prepare and serve alcoholic and non-alcoholic beverages - Ensure that all drinks are made to the correct specification and presented beautifully - Keep the bar area clean and well-stocked at all times - Maintain a good knowledge of all beverages and be able to make recommendations to guests - Handle cash and credit card transactions accurately - Follow all safety and health regulations - Ensure that the bar area is kept clean and presentable at all times - Maintain inventory of supplies and restock as necessary    

This role includes the necessity for a vast range of experience relating to the General Ledger function to ensure candidate can lead to the overall improvement, efficiency, and achievement of the team.   Responsibilities: - Overseeing the functions taken up in the division in relation to the main business. - Preparing bank reconciliation in a timely fashion - Reviewing Bank and petty cash transactions posting. - Reviewing fixed assets depreciation and disposals. - Preparing fixed assets schedule on a weekly/monthly basis. - Reconciliation of G/L accounts to identify inconsistencies - Collaborating with key divisions, other accountants, and Head of Departments to guarantee control. - Utilizing the full potential of the new AX Dynamics ERP system & CRM to assist with system related controls, processes, and reporting. - Preparing VAT returns and posting VAT entries. - Ad Hoc projects - Reconciliation of bank loans and calculation of bank loan accruals. -  

Responsibilities - Project management and coordination to ensure Performance Marketing requests are delivered on time - Learn and manage performance marketing on Metasearches (Trivago, TripAdvisor, etc…), Google, Facebook, Yandex, Yahoo and more - Manage paid media payments with the account’s teams - Create content for campaigns by working with copywriter and designer - Manage Marketing project trackers to ensure all tasks are tracked and updated - Assist Digital Marketing team with new initiatives This is a 6 months internship 

  The Risk & Security Executive will be responsible for developing, implementing, and managing comprehensive risk management and security programs across the organization. This role requires a strategic thinker with a deep understanding of risk analysis, security protocols, and regulatory compliance. The ideal candidate will collaborate with cross-functional teams to identify, assess, and mitigate risks while ensuring the safety and security of our employees, assets, and operations.  

Job Summary: We are seeking a qualified electrician to join our hotel's maintenance team. The electrician will be responsible for maintaining, installing, and repairing electrical systems, equipment, and fixtures throughout the property. The ideal candidate will have experience working in a similar environment and will possess a thorough understanding of electrical theory and techniques.   Key Responsibilities: - Install, maintain, and repair electrical systems and equipment throughout the hotel, including lighting, electrical panels, wiring, and generators. - Conduct regular inspections of electrical systems to ensure they are in compliance with all relevant codes and regulations. - Respond to guest requests for electrical repairs or assistance and resolve issues promptly. - Work closely with other members of the maintenance team to troubleshoot and resolve complex electrical problems. - Maintain accurate records of all electrical work performed, including parts used, labor time, and job details. - Participate in training and professional development activities to stay up-to-date with the latest electrical techniques and technologies.

Responsibilities: - To receive and follow for day to day maintenance call. - Report the summary of job carried out for individual guest rooms and common area including all used Materials. - To carry out any ceramic tiling, retiling, silicon and grouting work. - In addition to carry out Brick laying, hollow block work. Cement plaster work, Casting of plain cement concrete. - Modification and installation work for marble top and granite panel for wash basin and kitchen top counter. - To prepare the surface ready for application of paint such as sanding, filling, joint repair and re cleaning work - To carry out all types of painting work such as application of water base, oil base epoxy paints and top coat paints. - Proper application on gypsum, cemented, wooden, blocks, etc. - Provide assistant to the team whenever requested for any issues to complete project smoothly and safely. - Contribute to guest satisfaction standard by ensuring that technical support services quickly address. Ensuring first safely meaning and comfort of guest. - Ensure the quality of all completed by both employers and external contracted staff adheres to the standard of good engineering practice. - Study for consumable spare materials rectification and want on repair instead of replacement with in limitation for saving and safety consideration.

As a Head Bartender, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards: - Maintain an effective bar service with an emphasis on high quality, efficient service. - Check that Guest service standards are set, implemented and monitored, and continuously evaluated. - Set-up of the outlet in accordance with the pre-determined standards of the operation. - Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly. - Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it. - Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied. - Ensure all Team Members are impeccably presented and adhere to the correct uniform standards. - Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures. - Complete all necessary administration in accordance with Company procedures relating to all staff members. - Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques.

  We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Job Description - Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment - Introduces customers to the menu and announces daily or seasonal menu specials - Answers questions about menu items, ingredients, and pricing - Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them - Passes customer orders along to kitchen staff for preparation - Prepares drinks and serves them to customers - Collects food orders from the kitchen, verifies that they are correct, and serves them to customers - Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary - Removes used dishes, glasses, and flatware from tables - Prepares cheques and delivers them to customers - Processes cash and credit card payments and returns change to customers if necessary - Sets tables with dishes, glasses, and flatware and refills condiments - Maintains familiarity with menu items, specials, and restaurant information - Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs