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The Financial Reporting Executive develops automated financial reports utilising the Sun Systems Q&A Reporting Tool, develops dynamic and automated budget and forecast financial models, provides accurate month end financial reports consolidation, any other assigned ad hoc reports and analysis by the Group Director of Finance, and researching and analysing financial information to help the Group make well informed decisions, write reports and monitor financial movements.
- Consolidate and analyse financial data (budgets, income statement,...
- Responsible for doing all preparations before and during service, like preparing serving cutlery and breadbaskets.
- Making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
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- Post and process journal entries to ensure invoices from vendors are recorded within the company policies and procedures
- Maintain the accounts payable ageing
- Update accounts payable and perform reconciliations
- Assist senior accountants in the preparation of monthly/yearly closings
- Assist with other accounting projects
This is a 2 month temporary position
The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business.
Responsibilities:
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The First Group Hospitality is looking for a Graphic Designer who is enthusiastic about hospitality design, able to create visually stunning graphics for hotels, restaurants, and bars. Reporting to the Senior Marketing Manager, the graphic designer will be responsible for developing marketing materials, designing menus and artwork, and ensuring consistent branding across all visual elements.
Content Creation:
- Oversee and maintain the organization’s hotel IT infrastructure, including hardware, software, and network systems, ensuring optimal performance, security, and compliance with regulatory standards.
- Manage IT-related budgets and stay updated on emerging technologies.
- Provide technical support to staff and limited assistance to guests for IT-related issues.
- Address end-user needs by managing user accounts, including setup, removal, and password resets, while maintaining...
Job Summary:
The Front Desk Agent is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The main focus is to engage every guest in conversation and recognition, as well as resolve any guest issues...
- Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers.
- Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency.
- Checks guests in and out, Handles and takes reservations, Handles guest’s special requests and customer complaints during shift when...
The primary responsibility of this role is to structure/align the Front Office Department policies and procedures to deliver exceptional behaviour and create the right environment that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.
Under the direction of the Cluster Director of Rooms, and in full support and alignment with Direct reports of Duty Managers, Supervisors, is responsible for directly managing a team in order to deliver the highest level of service to all guests, support the Guest...
As a Commi II, you will play a vital role in the kitchen team by assisting in the preparation and cooking of high-quality food in a fast-paced hotel environment. You will be responsible for preparing ingredients, cooking food items, ensuring cleanliness in the kitchen, and supporting senior chefs in all aspects of kitchen operations. This position offers a great opportunity for growth and advancement within the culinary field.
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Assist in the preparation of raw ingredients by cleaning, chopping, peeling, and cutting vegetables, fruits, and proteins, following established recipes and portion control...
As the Head Bartender in a hotel, you will oversee all aspects of the hotel’s bar operations, ensuring that guests receive high-quality service, and that bar operations run smoothly and efficiently. You will manage the bar team, maintain inventory, create innovative drink menus, and uphold the hotel’s standards for service and safety. Your leadership will be crucial in providing an exceptional guest experience in the hotel’s bar or lounge areas.
- Supervise and manage day-to-day bar operations in accordance with hotel standards and guest expectations.
- Prepare and serve a wide variety of cocktails, alcoholic and non-alcoholic...
We are looking for a talented and personable Bartender. The Bartender will be responsible for preparing and serving alcoholic and non-alcoholic beverages, providing excellent customer service, and maintaining a clean, organized bar area. This position requires a passion for hospitality, knowledge of mixology, and a commitment to delivering a memorable guest experience.
Key Responsibilities:
- Prepare and serve a variety of alcoholic and non-alcoholic...
The Steward plays an essential role in maintaining the cleanliness and sanitation of the kitchen and dining areas in a hotel. You will be responsible for ensuring that all kitchen utensils, dishes, and equipment are properly cleaned, sanitized, and stored. Additionally, you will assist in maintaining kitchen supplies and supporting the kitchen and F&B teams in their operations. Your role is crucial in ensuring smooth operations and a clean, safe environment for kitchen staff and guests.
- Wash, rinse, and sanitize dishes, pots, pans, utensils, and glassware used in the kitchen and dining areas.
- Operate dishwashing machines, ensuring they...
As an F&B Crew Intern, you will have the opportunity to gain hands-on experience in the food and beverage industry. Under the guidance of experienced team members, you will assist with various tasks in the dining and service areas, helping to ensure a seamless guest experience. This internship is designed to provide you with valuable skills in customer service, food and beverage preparation, and hospitality operations, while contributing to a positive atmosphere within the team.
- Assist in greeting and seating guests in a friendly, professional manner.
- Help take customer orders and ensure their needs are met during their dining...
The F&B Crew is an essential member of our food and beverage team, responsible for assisting with the smooth operation of the dining and service areas. You will help ensure an outstanding guest experience by providing excellent customer service, preparing and serving food and beverages, maintaining cleanliness, and supporting your team members in daily tasks. This role is ideal for individuals who enjoy working in a dynamic environment and have a passion for hospitality.
Key Responsibilities:
- Greet customers warmly and professionally as they enter the establishment.
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We are seeking a highly motivated and enthusiastic Commis III - Intern to join our culinary team. This internship is an exciting opportunity for culinary students or recent graduates to gain hands-on experience and develop practical skills in a high-end hotel kitchen. As a Commis III Intern, you will assist in food preparation, cooking, and station management under the guidance of senior chefs, while learning the essential operations of a professional kitchen.
Key Responsibilities:
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We are looking for a skilled and motivated Commis II. As a Commis II, you will assist in the preparation and cooking of high-quality dishes while gaining hands-on experience in various sections of the kitchen. This position offers an opportunity for professional development and growth in a dynamic kitchen environment.
Key Responsibilities:
- Assist in the preparation, cooking, and presentation of food in your designated section of the kitchen.
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We are looking for a dedicated and passionate Commis I. As a Commis I, you will assist in the preparation and cooking of high-quality food in your designated section of the kitchen. This entry-level role offers an exciting opportunity to develop culinary skills, work alongside experienced chefs, and contribute to creating an exceptional dining experience for our guests.
Key Responsibilities:
- Assist in the preparation and cooking of...
As a Hostess at a hotel, you will be the first point of contact for guests in the restaurant or dining area, providing a warm, welcoming, and professional experience. You will manage guest seating arrangements, ensure smooth operations, and assist the front-of-house team in maintaining excellent service standards. Your role will be vital in setting the tone for the guest experience by greeting guests, managing reservations, and ensuring that dining areas are organized and ready for service.
- Greet guests with a friendly, welcoming attitude upon their arrival at the hotel’s restaurant or dining area.
- Ensure guests feel valued and...
As an F&B Associate, you will play a key role in delivering outstanding customer service and ensuring an excellent dining experience for our guests. You will assist in the day-to-day operations of the food and beverage department, including serving food and drinks, maintaining cleanliness, and supporting other staff members. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
- Greet and welcome guests in a friendly and professional manner.
- Take food and beverage orders accurately, ensuring all customer requests are...