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Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
Responsibilities:
- Collect and sort laundry from hotel guest rooms.
- Check garments for damage, stains, or special washing instructions.
- Operate laundry equipment such as washers, dryers, and ironing machines.
- Use appropriate detergents, fabric softeners, and stain removers.
- Fold and hang clothing according to...
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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A linen sorter is responsible for organizing and separating linens, such as towels, bed sheets, and blankets, for a commercial laundry facility or hotel.
Responsibilities:
- Sort linens according to type, size, and color
- Inspect linens for stains, tears, or other damage
- Remove items that require special attention or...
- Ensure brand standards, policies and procedures are adhered to at all times.
- Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability...
- Manage and track all documents related to DLD, RERA, and Government Relations.
- Scan, organize, and maintain both physical and digital records in accordance with internal procedures.
- Archive inactive records systematically for future reference.
- Create and maintain an efficient filing system to support seamless information management.
- Retrieve permits, contracts, and agreements quickly and accurately when required.
- Conduct regular audits to ensure all records are accurate, complete, and up to date.
- Manage incoming and outgoing departmental documents and correspondence.
- Verify that all documents contain current and factual information related to ongoing tasks.
- Validate incoming documents for accuracy and...
Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
As a Bell Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience & your role will include key responsibilities such as:
- Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival in a professional and friendly manner and offer assistance at all times.
- Maintain an awareness of guest profiles through the OPERA guest profile system.
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Job Summary:
Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
- Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
- Attend all F&B menu item related trainings.
- Have full...
We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.
Job Description:
The CID Associate will be responsible for maintaining all guests passport & ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner.
Key Responsibilities:
- Greet, check-in,...
The Engineering Coordinator is responsible for providing administrative and operational support to the engineering department. The role includes handling maintenance requests, managing documentation, coordinating preventive maintenance schedules, and ensuring compliance with regulatory requirements. The Engineering Coordinator plays a key role in ensuring the smooth execution of preventive and corrective maintenance, supporting the engineering team and maintaining accurate records of all activities.
Administrative & Team...
Role PurposeThe Admin/Coordinator will provide day-to-day administrative and coordination support to the Hotel Asset Management team. This entry-level role is ideal for a motivated individual eager to learn about hotel operations, asset management, and hospitality investment while supporting the smooth functioning of the team. Key Responsibilities
The Property Administrator provides essential administrative support to the Property Management and Sales & Leasing teams, ensuring the smooth day-to-day operation of residential and/or commercial properties. The role involves the accurate preparation and coordination of tenancy contracts, proper document screening, and maintaining up-to-date records. The admnistrator also supports operational excellence through effective coordination with internal departments, external portals, and regulatory systems such as Ejari, Trakheesi, and the Dubai Land Department (DLD).Prepare and manage lease agreements, renewals, terminations, and addendums in coordination with the property manager.
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We are seeking an experienced and visionary General Manager. The GM will oversee all aspects of hotel operations, from property development and recruitment to strategic planning and service excellence. This role requires a strong leader in the luxury hospitality sector, with an in-depth understanding of Dubai’s market dynamics and a passion for delivering exceptional guest experiences.
Key Responsibilities:
Leadership and Strategic Management:
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- Being the first point of contact for owners and affiliated parties.
- Manages an individual portfolio of Owners to handover new projects.
- Being a presentable image of The First Group internally and externally.
- Supports Owner Relations and Collections teams.
- Work with different agreements and can comment / understand legal text
- Facilitates the collection of fees for Services.
- Obtains the signature of Owners as and when required....