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We are seeking an experienced and innovative Director of Engineering to join our leadership team for the pre-opening of the tallest hotel in the world, located in the iconic Dubai Marina. This role requires a strategic and hands-on leader to oversee all engineering and maintenance operations, ensuring safety, operational efficiency, and sustainability throughout the property.
Key Responsibilities
Job Summary:
We are seeking a results-driven and strategic Director of Sales to join our leadership team for the pre-opening of the tallest hotel in the world, located in the iconic Dubai Marina. This role requires an innovative and dynamic leader who will drive revenue growth, lead the sales team, and establish strong relationships with clients to position the hotel as a market leader in luxury hospitality.
Key Responsibilities
Job Summary:
We are seeking an experienced and dedicated Director of Housekeeping to join our leadership team for the pre-opening of the tallest hotel in the world, located in the iconic Dubai Marina. This role requires a hands-on leader who will oversee all housekeeping operations, ensuring that the hotel maintains the highest standards of cleanliness, guest satisfaction, and operational efficiency.
Key Responsibilities
Job Summary:
We are seeking an experienced and dynamic Hotel Manager to join our leadership team for the pre-opening of the tallest hotel in the world, located in the iconic Dubai Marina. This role requires a hands-on leader who will oversee daily operations, ensuring the smooth running of the hotel while delivering exceptional guest experiences, fostering team engagement, and driving operational efficiency.
Key Responsibilities
Job Summary:
We are seeking a dynamic and experienced Director of Rooms to join our leadership team for the pre-opening of the tallest hotel in the world, located in the iconic Dubai Marina. This role requires a visionary leader to oversee the seamless execution of all Rooms Division operations, ensuring excellence in guest satisfaction, team development, and operational efficiency.
Key Responsibilities
- Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers.
- Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency.
- Checks guests in and out, Handles and takes reservations, Handles guest’s special requests and customer complaints during shift when required.
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- Supervise and manage all staff on the night shift, including front desk agents, bell staff, and security personnel.
- Ensure that all team members are trained, motivated, and deliver exceptional service to guests.
- Monitor staff performance, conduct evaluations, and provide ongoing coaching and feedback.
- Handle check-ins, check-outs, and guest inquiries, ensuring all processes are completed accurately and efficiently.
- Address and...
As a Bell Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience & your role will include key responsibilities such as:
- Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival in a professional and friendly manner and offer assistance at all times.
- Maintain an awareness of guest profiles through the OPERA guest profile...
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.
Front Office Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Front Office Supervisor is responsible for the supervision of the Front...
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
- Greet and welcome guests in a friendly and professional manner.
- Answer phone calls and assist with inquiries and requests.
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
- Opening the front door for guests, direct them to the check-in desk.
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The CID Associate will be responsible for maintaining all guests passports & ID database and transfer in a timely manner to the database, assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner
- Greet, check-in, respond to requests and settle accounts while providing exceptional service.
- Take initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to...
The Doorman is responsible for creating a welcoming and safe environment for guests and visitors entering the hotel. They are the first point of contact for guests and are responsible for greeting them with warmth and hospitality. The Doorman also ensures that the hotel entrance and surrounding areas are kept clean and secure.
- Ensure brand standards, policies and procedures are adhered to at all times.
- Be familiar with all hotel facilities, hours of operation and current...
The Kids Club Attendant is responsible for providing a fun, safe, and engaging environment for children participating in recreational activities at the hotel. This role involves supervising children, organizing age-appropriate games and activities, and ensuring a positive and memorable experience for both children and their families.
- Supervise children of various ages, ensuring their safety and well-being at all times.
- Maintain a positive and friendly attitude, fostering an environment where children feel comfortable and excited to...
As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.
- Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area...
The Housekeeping Supervisor will play a key role in ensuring the cleanliness, orderliness, and overall guest satisfaction in the hotel's guest rooms and public areas. This position requires strong leadership skills, attention to detail, and the ability to effectively manage a team of housekeeping staff.
- Supervise and coordinate the activities of the housekeeping team, including room attendants, and laundry staff.
- Assign duties and inspect work to maintain the highest standards of cleanliness and hygiene throughout the hotel.
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The Housekeeping Guest Room Runner is responsible for supporting the housekeeping team by delivering essential items, amenities, and supplies to guest rooms. This role involves assisting with room set-ups, ensuring the availability of requested items, and maintaining a high standard of cleanliness and presentation in guest rooms.
- Deliver requested items, such as extra towels, pillows, blankets, toiletries, or amenities, to guest rooms in a timely and courteous manner.
- Assist housekeepers by transporting clean linens, towels, and other supplies to assigned floors or...
The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and...
The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.
- Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate...
The Laundry Supervisor is responsible for overseeing daily laundry operations to ensure timely, efficient, and high-quality cleaning, pressing, and folding of linens, uniforms, and guest items. This role involves supervising a team of laundry attendants, maintaining equipment, and ensuring adherence to hotel standards and health regulations. The Laundry Supervisor works closely with the housekeeping team and other departments to meet operational needs and maintain guest satisfaction.
- Supervise, train, and evaluate laundry...