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- Constantly sell and resell the benefits of investment in TFG products.
- Build and Maintain excellent relationships with clients.
- Strive to reduce Client cancellation rates.
- Confirmation of new sales & constant client consolidation.
- Management of funds collected according to target.
- Collecting monies ahead of schedule.
- Control client’s profile, funds allocation, and constant update of CRM.
DUTIES AND RESPONSIBILITIES:
- To assist with hotel maintenance work as directed.
- To maintain the equipment and tools in good order and to maintain all stores organized.
- To show interest in learning all available new technology and the latest products.
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Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
Job Summary:
The Recreation Attendant will be responsible for providing excellent customer service and ensuring the safe and enjoyable use of recreational facilities. The incumbent will perform a variety of duties such as checking in guests, enforcing rules, maintaining equipment, and coordinating activities.
Key...
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
Responsibilities:
- Collect and sort laundry from hotel guest rooms.
- Check garments for damage, stains, or special washing instructions.
- Operate laundry equipment such as washers, dryers, and ironing machines.
- Use appropriate detergents, fabric softeners, and stain removers.
- Fold and hang clothing according to...
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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A linen sorter is responsible for organizing and separating linens, such as towels, bed sheets, and blankets, for a commercial laundry facility or hotel.
Responsibilities:
- Sort linens according to type, size, and color
- Inspect linens for stains, tears, or other damage
- Remove items that require special attention or...
Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
Job Summary:
Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.
We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.
Job Description:
The CID Associate will be responsible for maintaining all guests passport & ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner.
Key Responsibilities:
- Greet, check-in,...
The Engineering Coordinator is responsible for providing administrative and operational support to the engineering department. The role includes handling maintenance requests, managing documentation, coordinating preventive maintenance schedules, and ensuring compliance with regulatory requirements. The Engineering Coordinator plays a key role in ensuring the smooth execution of preventive and corrective maintenance, supporting the engineering team and maintaining accurate records of all activities.
Administrative & Team...
This role includes the necessity for a vast range of experience relating to the General Ledger function to ensure candidate can lead to the overall improvement, efficiency, and achievement of the team.
Responsibilities:
- Overseeing the functions taken up in the division in relation to the main business.
- Preparing bank reconciliation in a timely fashion
- Reviewing Bank and petty cash transactions posting.
- Reviewing fixed assets depreciation and disposals.
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The Cluster Sales Manager – Groups will be responsible for driving group sales performance across The First Group Hospitality portfolio, which includes 8 hotels under renowned franchised brands such as Wyndham, IHG, and Marriott.
This role oversees both proactive and reactive sales for MICE and Leisure groups, ensuring maximum revenue generation, strong client relationships, and consistent brand representation across all hotel levels.
Key Responsibilities:
- Develop and implement effective sales strategies to achieve group revenue targets across...
The Vice President of Sales will be a dynamic and visionary leader responsible for driving revenue growth, enhancing customer relationships, and elevating the commercial performance of the hospitality group. This role requires a strategic thinker with deep industry knowledge, exceptional leadership skills, a proven track record in hospitality sales and a good understanding of channel distribution.
Key Responsibilities: