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Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
Job Description: Rooms Controller
The Rooms Controller manages room inventory, allocations, and daily occupancy to ensure smooth hotel operations and guest satisfaction.
Key Responsibilities:
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Review daily occupancy, arrivals, departures, VIPs, long-stays, and special requests.
- Manage and coordinate roadshow bookings including flights, hotels, meeting venues, transfers, and visa arrangements
- Handle client travel bookings and ensure all travel requirements are accurately arranged and confirmed
- Conduct client travel and quality assurance calls to confirm itineraries, address concerns, and ensure service satisfaction
- Oversee and update CRM roadshow costs, ensure accuracy, and release finalized roadshow booking summaries
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We are looking to hire confident, talented individuals with experience in Telesales to join our winning team. This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers. This is a telephone based job, in our ‘state of the art’ Dubai head office. The majority of leads will be inbound responses to our database marketing campaigns, so there will be little or NO COLD CALLING REQUIRED.
- Coordinate daily office activities between team members and other internal departments
- Handle inbound and outbound calls in a professional and courteous manner
- Handle all business correspondence
- Meet and greet clients as well as VIP guests and passing visitors
- Manage client appointments through bookings and confirmations
- Deliver excellent customer service, at all times
- Coordinate daily office activities between team members and other internal departments
- Handle inbound and outbound calls in a professional and courteous manner
- Handle all business correspondence
- Meet and greet clients as well as VIP guests and passing visitors
- Manage client appointments through bookings and confirmations
- Deliver excellent customer service, at all times
Responsibilities:
- Accomplishes department objectives by supervising staff, organizing and monitoring work process.
- Provides quality service by enforcing quality and guest service standards.
- Checks preparations before and during the shift.
- Ensures the progress and delivery of tasks and makes sure quality...
Job Summary:
As a bartender, you will be responsible for providing excellent customer service while preparing and serving beverages to guests in the food and beverage industry. You will work closely with other team members to ensure that all guests have an enjoyable experience and all drinks are prepared to the highest standard.
Key Responsibilities:
- Greet guests and take...
The Senior Accountant – Accounts Payable is responsible for leading and overseeing the end-to-end procure-to-pay (P2P) cycle, ensuring that vendor invoices are processed accurately, efficiently, and in compliance with company policies, while maintaining proper ledger accuracy and supporting AP reporting requirements. The role strengthens financial controls, supports month-end close activities, and acts as a key AP business partner to internal stakeholders.
- Own and ensure compliance with the end-to-end P2P process, maintaining strong internal controls at all times.
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The Security Officer is responsible for ensuring the safety and security of guests, employees, and hotel property. The role involves monitoring the premises, responding to incidents, conducting regular patrols, and upholding the hotel's safety standards.
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Patrol hotel premises regularly (interior and exterior) to maintain order and establish presence.
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