Job Listings

- Reviews guest complaints and feedback to ensure that mistakes are changed after the first complaint. Finding solutions to issues alongside the Departmental Managers. - Runs operational audits and checks on Front desk, housekeeping, F&B on service, time, quality and up selling monthly with feedback on how to train and gain consistency. - Checks guests in and out, Handles and takes reservations, Handles guest’s special requests and customer complaints during shift when...

The primary responsibility of this role is to structure/align the Front Office Department policies and procedures to deliver exceptional behaviour and create the right environment that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.   Under the direction of the Cluster Director of Rooms, and in full support and alignment with Direct reports of Duty Managers, Supervisors, is responsible for directly managing a team in order to deliver the highest level of service to all guests, support the Guest...

The main task for this position will be to support the asset management team. The Analyst / Senior Analyst  is responsible for monitoring the financial and operational performance of the hotel assets, including during the pre-opening phases.   Responsibilities: - Perform accurate and timely review of the submitted operational reports of Hotel Operators, and perform the required analysis of the operating results, while liaising with the Hotel Operators for inquiries and clarifications. - Study the operational reports submitted by the hotel operators, consolidate them, and prepare input notes on any critical areas for the...

- Coordinate daily office activities between team members and other internal departments - Handle inbound and outbound calls in a professional and courteous manner - Handle all business correspondence - Meet and greet clients as well as VIP guests and passing visitors - Manage client appointments through bookings and confirmations - Deliver excellent customer service, at all times

As a Guest Relations Manager, your duties and responsibilities include maintaining cordial relations with the guests and ensuring that the guests do not face any issues during their stay at the hotel.You should pledge to represent goodwill among the guests and provide them extraordinary comfort and hospitality. You should also manage the staff and ensure that all the hotel procedures are being dedicatedly followed. You should have a positive attitude towards customer complaints and ensure that they are resolved on time. You should also ensure...

The Finance Supervisor is responsible for overseeing the daily financial operations of the hotel. They ensure accurate financial reporting, compliance with company policies, and assist in maintaining the financial health of the property. This role requires strong analytical skills, attention to detail, and a thorough understanding of hotel operations.   Key Responsibilities - Prepare daily, weekly, and monthly...

  We are looking for an organized, detail-oriented, and proactive Food & Beverage Administrator to join the team. The F&B Administrator will handle various administrative duties to ensure the smooth and efficient operation of the food and beverage department, support management with daily tasks, and assist in maintaining inventory, ordering supplies, and processing financial records. Key Responsibilities: - Assist in the coordination of daily F&B operations,...

The Stewarding Supervisor in a hotel is responsible for overseeing and managing the stewarding department, ensuring the cleanliness and sanitation of kitchen and dining areas. This role involves supervising a team of stewards, ensuring the proper cleaning of dishes, utensils, and kitchen equipment, and maintaining hygiene standards in all food-related areas. The Stewarding Supervisor works closely with the kitchen and F&B teams to support smooth and efficient operations and ensure the safety, cleanliness, and compliance of hotel standards.   - Supervise and lead a team of stewards, assigning tasks and ensuring efficient cleaning operations within the...

The Steward plays an essential role in maintaining the cleanliness and sanitation of the kitchen and dining areas in a hotel. You will be responsible for ensuring that all kitchen utensils, dishes, and equipment are properly cleaned, sanitized, and stored. Additionally, you will assist in maintaining kitchen supplies and supporting the kitchen and F&B teams in their operations. Your role is crucial in ensuring smooth operations and a clean, safe environment for kitchen staff and guests. - Wash, rinse, and sanitize dishes, pots, pans, utensils, and glassware used in the kitchen and dining areas. - Operate dishwashing machines, ensuring they...

As a Sous Chef at a hotel, you will play a vital role in supporting the Executive Chef in overseeing the daily kitchen operations and ensuring the highest standards of food preparation and presentation. You will be responsible for supervising kitchen staff, managing food production, and maintaining kitchen cleanliness and safety standards. Your leadership will be key to ensuring smooth and efficient service, as well as maintaining consistent quality in all dishes served in the hotel’s restaurants, banquets, and events.   - Assist the Executive Chef in overseeing kitchen operations, ensuring that food is prepared and served according to hotel...

  We are seeking a talented and motivated Demi Chef de Partie to join our culinary team. As a Demi Chef de Partie, you will assist in the preparation, cooking, and presentation of dishes while taking responsibility for your section within the kitchen. This role is ideal for someone with some experience in a kitchen environment looking to further develop their culinary skills in a dynamic, high-end hotel kitchen.   Key Responsibilities: -

We are seeking a highly motivated and enthusiastic Commis III - Intern to join our culinary team. This internship is an exciting opportunity for culinary students or recent graduates to gain hands-on experience and develop practical skills in a high-end hotel kitchen. As a Commis III Intern, you will assist in food preparation, cooking, and station management under the guidance of senior chefs, while learning the essential operations of a professional kitchen.   Key Responsibilities: -

As a Junior Sous Chef specializing in pizza, you will be responsible for managing the preparation and production of specialty pizzas within the hotel’s kitchen. Working under the guidance of the Executive Chef or Sous Chef, you will help maintain high standards of quality, consistency, and presentation for all pizza-related items. Your role will involve overseeing the pizza section of the kitchen, managing inventory, assisting in training staff, and ensuring that the preparation of specialty pizzas meets the hotel’s culinary standards while maintaining a smooth kitchen operation.   - Prepare and cook specialty pizzas according to hotel...

  We are looking for a skilled and motivated Commis II. As a Commis II, you will assist in the preparation and cooking of high-quality dishes while gaining hands-on experience in various sections of the kitchen. This position offers an opportunity for professional development and growth in a dynamic kitchen environment.   Key Responsibilities: - Assist in the preparation, cooking, and presentation of food in your designated section of the kitchen. -

As a Junior Sous Chef – Pastry in a hotel, you will work under the guidance of the Executive Pastry Chef or Pastry Chef to assist in managing the hotel’s pastry kitchen. You will be responsible for creating high-quality pastries, desserts, and baked goods, while maintaining consistency and adhering to the hotel’s standards. You will also assist in supervising and training junior pastry staff, ensuring smooth operations in the pastry section, and supporting the overall kitchen team to deliver exceptional culinary experiences.   - Assist in preparing, producing, and presenting a variety of pastries, desserts, and baked goods for hotel...

As a Hostess at a hotel, you will be the first point of contact for guests in the restaurant or dining area, providing a warm, welcoming, and professional experience. You will manage guest seating arrangements, ensure smooth operations, and assist the front-of-house team in maintaining excellent service standards. Your role will be vital in setting the tone for the guest experience by greeting guests, managing reservations, and ensuring that dining areas are organized and ready for service. - Greet guests with a friendly, welcoming attitude upon their arrival at the hotel’s restaurant or dining area. - Ensure guests feel valued and...

  We are looking for a dedicated and passionate Commis I. As a Commis I, you will assist in the preparation and cooking of high-quality food in your designated section of the kitchen. This entry-level role offers an exciting opportunity to develop culinary skills, work alongside experienced chefs, and contribute to creating an exceptional dining experience for our guests.   Key Responsibilities: - Assist in the preparation and cooking of...

As the Head Bartender in a hotel, you will oversee all aspects of the hotel’s bar operations, ensuring that guests receive high-quality service, and that bar operations run smoothly and efficiently. You will manage the bar team, maintain inventory, create innovative drink menus, and uphold the hotel’s standards for service and safety. Your leadership will be crucial in providing an exceptional guest experience in the hotel’s bar or lounge areas. - Supervise and manage day-to-day bar operations in accordance with hotel standards and guest expectations. - Prepare and serve a wide variety of cocktails, alcoholic and non-alcoholic...

  We are seeking an experienced and highly organized Cluster Chief Steward to oversee the stewarding operations. The Cluster Chief Steward will manage and supervise the cleaning, maintenance, and inventory of all kitchen equipment, glassware, and tableware across multiple hotel outlets. This position requires excellent leadership skills, attention to detail, and a strong commitment to maintaining cleanliness and safety standards.   Key Responsibilities: -

As an F&B Supervisor, you will be responsible for overseeing the daily operations of the food and beverage department to ensure exceptional service and a smooth workflow. You will lead and supervise the F&B team, ensuring that all staff members are delivering top-quality service, adhering to company standards, and maintaining a positive guest experience. This role requires strong leadership skills, a keen attention to detail, and the ability to manage both front-of-house and back-of-house operations efficiently.   - Supervise, guide, and motivate the F&B team, including servers, bartenders, and kitchen staff, ensuring they provide high-quality...