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As a Bell Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience & your role will include key responsibilities such as:
- Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival in a professional and friendly manner and offer assistance at all times.
- Maintain an awareness of guest profiles through the OPERA guest profile system.
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Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
- Daily report management
- Development of strategies for direct office tour
- Maximizing concierge revenue through excursions and tours direct sales
- Monthly production report on revenue generated via Concierge team
- Guiding Concierge team on proper procedures + guest handling
- Putting procedures and processes in place for VIP check in, tour generation and excursion selling + booking to in house guests
- Managing logistics of the tours booked for guests
- Providing TFG...
Role Overview:
We are seeking a dynamic and highly organized Events Manager (Saudi National) to oversee the planning, coordination, and execution of events at Silver Sands Beach. The ideal candidate will ensure seamless event delivery while maintaining the highest standards of guest experience. This role requires strong leadership, attention to detail, and the ability to manage multiple stakeholders.
Key Responsibilities:
- Plan, organize, and execute a variety of events including private functions, corporate gatherings, member activities, and beach club...
- Manage and track all documents related to DLD, RERA, and Government Relations.
- Scan, organize, and maintain both physical and digital records in accordance with internal procedures.
- Archive inactive records systematically for future reference.
- Create and maintain an efficient filing system to support seamless information management.
- Retrieve permits, contracts, and agreements quickly and accurately when required.
- Conduct regular audits to ensure all records are accurate, complete, and up to date.
- Manage incoming and outgoing departmental documents and correspondence.
- Verify that all documents contain current and factual information related to ongoing tasks.
- Validate incoming documents for accuracy and...
- Ensure brand standards, policies and procedures are adhered to at all times.
- Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability...
A linen sorter is responsible for organizing and separating linens, such as towels, bed sheets, and blankets, for a commercial laundry facility or hotel.
Responsibilities:
- Sort linens according to type, size, and color
- Inspect linens for stains, tears, or other damage
- Remove items that require special attention or...
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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Responsibilities:
- Collect and sort laundry from hotel guest rooms.
- Check garments for damage, stains, or special washing instructions.
- Operate laundry equipment such as washers, dryers, and ironing machines.
- Use appropriate detergents, fabric softeners, and stain removers.
- Fold and hang clothing according to...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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Job Summary:
The Recreation Attendant will be responsible for providing excellent customer service and ensuring the safe and enjoyable use of recreational facilities. The incumbent will perform a variety of duties such as checking in guests, enforcing rules, maintaining equipment, and coordinating activities.
Key...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
DUTIES AND RESPONSIBILITIES:
- To assist with hotel maintenance work as directed.
- To maintain the equipment and tools in good order and to maintain all stores organized.
- To show interest in learning all available new technology and the latest products.
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- Constantly sell and resell the benefits of investment in TFG products.
- Build and Maintain excellent relationships with clients.
- Strive to reduce Client cancellation rates.
- Confirmation of new sales & constant client consolidation.
- Management of funds collected according to target.
- Collecting monies ahead of schedule.
- Control client’s profile, funds allocation, and constant update of CRM.