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Responsibilities:
- Review the daily production sheets with Demi or Chefs de Partie or Sous Chef when the first is not present
- Prepare, and when required, delegate the production of the necessary food items in accordance with standards in a timely and efficient fashion to ensure that there is no interruption to guests service.
- Actively participate in...
- Ensure that station opening and closing procedures are carried out to the standard.
- Be fully aware of all menu items, their recipes, methods of production and presentation standards.
- Adhere to standardized recipes and specifications to maintain consistency and ensure all standards are met.
- Knowledgeable and...
Job Summary:
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behavior and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service...
As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.
- Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area...
We are seeking a meticulous and experienced Payroll Manager-Hospitality to oversee the payroll operations across a group of hotels within our portfolio. The ideal candidate will ensure accurate and timely processing of payroll while maintaining compliance with local labor laws and organizational policies. This role plays a critical part in maintaining employee satisfaction, audit readiness, and financial accountability across all managed hotel properties.
Key Responsibilities:
- Manage end-to-end payroll operations for multiple hotel properties in the cluster.
- Ensure accurate calculation of...
As a Laundry Attendant, you will be responsible for ensuring that all uniforms and linens are properly maintained, cleaned, and distributed to resort staff and guests. Your attention to detail and organizational skills will be essential in maintaining the high standards of cleanliness and presentation that our guests expect. This role requires a diligent individual who can efficiently manage laundry operations while adhering to established procedures and timelines.
Laundry Operations:
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The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom service
- Valet service
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- Conduct daily briefings and assign tasks to staff based on occupancy and priorities.
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Inspect guest rooms, corridors, and public areas for cleanliness and maintenance issues.
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Ensure all rooms and areas meet the brand’s quality and cleanliness standards.
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The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.
- Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate...
The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and...
Pre-Production & Creative Concept
Majority of the tasks pertaining to the Visual Content Producer surround the creation of visual content. These include, but are not limited to:
- Visualizing shot lists for photoshoots.
- Understanding the Client’s goal and vision for the shoot
- Being aligned with the social media and brand guidelines for each brand
- Brainstorming and developing ideas/campaigns that aim to build and strengthen brand awareness and value.
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Job Summary:
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture.
Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver...
As an In Room Dining Elevator Agent, you will ensure the seamless transfer and timely delivery of in-room dining orders through guest-facing areas with discretion, precision, and grace.
Key Responsibilities:
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Handle the secure and silent movement of trolleys and trays between kitchen, service lifts, and guest floors.
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As an In Room Dining Agent, you will be the point of contact for our guests’ in-room dining needs, delivering prompt and sophisticated service with utmost discretion and attention to detail.
Key Responsibilities:
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Take guest orders with elegance and clarity, offering personalized recommendations.
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As a Bartender, you will be the face of our bar experience, combining impeccable product knowledge with personalized service. You’ll craft exquisite beverages with creativity and precision while ensuring every guest enjoys a refined and memorable experience.
Key Responsibilities:
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Prepare and serve a wide range of beverages, both classic and contemporary, with consistency and flair.
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Engage with guests to recommend drinks based on...
As a Food and Beverage Supervisor, you will lead by example, inspiring a team to deliver elevated service that aligns with our luxury brand’s values and identity. You’ll oversee operations with precision, ensuring a refined and exceptional guest journey.
Key Responsibilities:
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Oversee floor operations during service, ensuring impeccable standards and smooth...
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
- Reports for duty punctually always wearing the correct uniform and name badge.
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- Ensure brand standards, policies and procedures are adhered to at all times.
- Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability...
Job Summary:
Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.