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The Back of House (BOH) Manager is responsible for overseeing all non-guest-facing hotel operations, ensuring efficiency, cleanliness, and compliance with safety standards. This role involves managing the stewarding, receiving, and storage departments, coordinating with culinary and housekeeping teams, and maintaining smooth back-end operations to support front-of-house services.
- Oversee all back-of-house functions, including stewarding, receiving, storage, and waste management.
- Ensure compliance...
- Ability to manage and oversee the Group segment sales operations.
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- Troubleshoot IT System and Hardware.
- Manage and monitor Network Devices.
- Administer
Job descreption:
As the Manager of IT Operations, your primary responsibility will be to oversee and manage the daily operations of our company's IT department. You will be responsible for ensuring that all systems and applications are running smoothly and efficiently, and that any issues are resolved quickly and effectively.
Responsibilities:
- Managing a team of IT professionals, including hiring, training, and coaching team members as needed.
- Ensure brand standards, policies and procedures are adhered to at all times.
- Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability...
Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
Key Responsibilities:
- Assist in developing and implementing marketing strategies.
- Conduct market research and analyze trends.
- Support social media management and content creation.
- Assist in organizing events, promotions, and campaigns.
- Track and report on marketing performance metrics.
- Collaborate with cross-functional teams for brand consistency.
- Manage social media channels, including Facebook, Instagram and other relevant platforms
- Develop monthly content collection calendar and manage photography bookings with outlets
- Works as part of a team to develop social media monthly content calendars, including scheduling of posts for outlets
- Proposes new ideas and concepts for social media content
- Coordination of the...
We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.
Key Responsibilities:
- Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.
- Optimize customer journeys to enhance engagement, retention, and lifetime value.
- Optimize customer journeys to enhance engagement, retention, and lifetime value.
- Analyze customer behaviour, campaign performance, and key metrics to drive...
We are seeking a talented and creative Copywriter to develop compelling content that enhances brand presence, engages audiences, and drives conversions. The ideal candidate should have excellent writing skills, a keen eye for detail, and the ability to adapt their tone and style to different platforms and target audiences
Key Responsibilities
- Write engaging and persuasive content for websites, blogs, social media, advertisements, email campaigns, brochures, and other marketing materials.
- Proofread and edit content to ensure clarity, coherence, and alignment with brand guidelines.
- Conduct thorough research on industry trends, competitors, and target audiences to...
We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.
We are looking to hire confident, talented individuals with experience in Telesales to join our winning team. This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers. This is a telephone based job, in our ‘state of the art’ Dubai head office. The majority of leads will be inbound responses to our database marketing campaigns, so there will be little or NO COLD CALLING REQUIRED.
Job Purpose:
The Food and Beverage Associate will be responsible for ensuring that all guests have a positive and memorable dining experience at the establishment. This includes taking orders, serving food and drinks, and ensuring that guests have an enjoyable experience.
Key Responsibilities:
- Welcome guests as they arrive, introduce...
Responsibilities:
- Accomplishes department objectives by supervising staff, organizing and monitoring work process.
- Provides quality service by enforcing quality and guest service standards.
- Checks preparations before and during the shift.
- Ensures the progress and delivery of tasks and makes sure quality...
This role requires excellent receivables accounting experience to support a team of 4 members in a large variety of tasks.
- Ensure all accurate receipts are received and processed accurately and in a timely manner
- Continuous communication with Treasury and ensure correct information is passed and received
- Ensuring deadlines are met as well as the completion of all duties and responsibility in a professional manner
- Reconciliation of Accounts receivable on a weekly/monthly basis...
Responsibilities:
- Review the daily production sheets with Demi or Chefs de Partie or Sous Chef when the first is not present
- Prepare, and when required, delegate the production of the necessary food items in accordance with standards in a timely and efficient fashion to ensure that there is no interruption to guests service.
- Actively participate in...
- Preparation and control of all payroll activities for assigned countries under MENA Region.
- Adhere to payroll timelines and ensure that payroll is processed, and reports are submitted as per monthly timelines.
- Process the end of service settlement of exit employees to settle their dues in accordance with the labor law and company policies.
- Create payroll accruals entries for staff’s benefits like end of service benefits, airfare, leave, benefits and bonus.
- Reconcile payroll accounts on monthly basis.
- Responsible for...
Housekeeping Room Attendant ensures that all guest and colleague areas are maintained to a high standard of cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.
- Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate...
Job Summary:
As the Chef de Partie, you will be assisting the Senior Chefs to oversee the food preparation of the junior staff under your supervision, ensuring the standard of the recipes and portions in the dishes prepared, overlook that proper storage, cooking, reheating, defrosting and labelling procedures of all food items are being followed adhering to all Company and brand standards and the Dubai Municipality Health and Safety requirements, making sure the kitchen is clean, well maintained and organized at all times. The Chef de Partie position requires the training of junior chefs and...