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The Junior Commission & Incentives Specialist is responsible for managing high-volume expense reimbursements and
ensuring compliance with company policies. Oversees budget monitoring, approval coordination, and recovery of overbudget
claims. Supports billing reconciliation for client tours and maintains clear communication with employees.
Handles accurate processing of commissions and variable payments for few teams, including statement preparation and
query resolution. Maintains documentation and payroll reporting, while also performing ad hoc tasks as needed to
support the team.
- Process and manage a high volume of expense reimbursements, handling 2,000+ receipts monthly. These
- Coordinate daily office activities between team members and other internal departments
- Handle inbound and outbound calls in a professional and courteous manner
- Handle all business correspondence
- Meet and greet clients as well as VIP guests and passing visitors
- Manage client appointments through bookings and confirmations
- Deliver excellent customer service, at all times
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To perform various administrative tasks to support different departments within TFG
- CRM coverage - Ensure CRM is correctly updated with information related to customers, tours, sales & etc.
- Manage lead creation, tour backing update requests, lead assigning & registration process
- Coordinate according to the check list & policies, ensuring that each task is fulfilled within a given time frame
- Coordinate the approval process, ensure CRM & SharePoint are correctly updated with information related to customers, tours, sales, bookings & etc.
- Purchase requests, submitting receipts & invoices for each expense, uploading supporting documents to justify the...
The First Group, a renowned and rapidly expanding company, is excited to announce a multitude of job opportunities across diverse departments. We are actively seeking talented UAE Nationals to join our team and contribute to our continued success.
At The First Group, we are committed to fostering an environment of excellence and providing our employees with ample opportunities for growth and advancement. As part of our ongoing expansion plans, we are eager to review your profile and consider you for various positions that align with your skills and aspirations.
If you have a strong work ethic, a passion for delivering exceptional results, and a...
The Front Office Associate plays a pivotal role in ensuring exceptional guest experiences at our hotel. They are responsible for providing friendly and efficient service to guests during their check-in, stay, and check-out processes. This position requires a strong customer service orientation, excellent communication skills, and the ability to handle various tasks simultaneously while maintaining professionalism and attention to detail.
Key Responsibilities:
The Finance Executive is responsible for supporting the daily financial operations of the hotel, including accounts payable, receivable, bank reconciliation, revenue auditing, and reporting. This role ensures accurate financial record-keeping and compliance with internal controls and statutory regulations.
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Assist in the preparation of daily, weekly, and monthly financial reports.
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The Accountant – Accounts Payable role will primarily be responsible for;
- Mainly in Accounts Payable function
- Ensuring that VAT compliance is maintained and the company is not exposed to any risk
- Ensuring timely payments of vendor invoices, while managing working capital
- Adhering to a strict month end deadline, with accuracy and completeness of all duties
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- Being the first point of contact for owners and affiliated parties.
- Manages an individual portfolio of Owners to handover new projects.
- Being a presentable image of The First Group internally and externally.
- Supports Owner Relations and Collections teams.
- Work with different agreements and can comment / understand legal text
- Facilitates the collection of fees for Services.
- Obtains the signature of Owners as and when required....
The Nest Manager is responsible for the seamless day-to-day operation of the Executive Lounge and Bulter Services, ensuring exceptional service standards in both Front Office, Bulter and F&B functions. This role leads and supports the Nest (Executive Lounge) team, fosters guest satisfaction, ensures compliance with hotel standards, and acts as a key point of contact for VIP and Elite guests. The Nest Manager also assumes a leadership role in the absence of the Front Office Manager.
The primary purpose of this position is to establish and manage an agents’ network in a given area to generate qualified leads and business opportunities for TFG. This position will focus exclusively on the expansion of the agent network internationally, as well as increasing the sales revenue of the Business Development Department.
Overall Job Description:
- Establish a new agents’ network.
- Propose new initiatives to expand the agents’ network and form effective strategies, which include agents’ presentations, training, support materials, bonus and incentive structures, outdoor meetings, and international business...
The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.
Requirements:
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he A/C Technician is responsible for the installation, maintenance, and repair of all air conditioning, ventilation, and refrigeration systems within the property. The role ensures optimal operation of HVAC systems to maintain guest comfort and support facility operations.
Key Responsibilities:
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Perform routine preventive maintenance on HVAC systems, chillers, air handlers, split units, and exhaust systems.
Job Summary:
The Mason is responsible for performing skilled masonry work, including constructing, repairing, and maintaining surfaces and structures made of brick, block, concrete, stone, and tile throughout the property. In a hospitality setting, this role plays a key part in maintaining aesthetic standards and ensuring guest and staff safety. The Mason supports ongoing maintenance operations, renovations, and special projects in guest areas, public spaces, and back-of-house facilities.
Under the business supervision of the Group Director of Finance – Hospitality, TFG, and in alignment with the policies and procedures of TFG HMC, as well as applicable local regulations, the Internal Audit Manager is responsible for developing, implementing, and monitoring internal audit processes across the portfolio of hotels. This role ensures compliance with internal controls, operational efficiency, financial integrity, risk mitigation, and adherence to corporate policies and regulatory requirements. The Internal Audit Manager is also expected to foster a culture rooted in TFG HMC’s five core values: Trust, Integrity, Respect, One Team, and Service, in line with the brand...
The Senior Financial Analyst plays a critical role in the company's financial planning, analysis, and corporate finance functions. This position is pivotal in driving financial performance and supporting strategic initiatives across the organization, with a focus on forecasting, budgeting, financial modelling, and capital allocation. The Senior Financial Analyst will collaborate closely with the CFO, Vice President of Corporate Finance, and FP&A lead to provide actionable insights that enhance decision-making and contribute to the company's long-term financial goals.
To assist in managing the daily operations of the Concierge department across all TFC hotel properties, ensuring exceptional guest service, maximization of revenue through tours and excursions, and seamless coordination with internal departments. The role also includes overseeing VIP treatment for investors and guests, supporting the development of direct sales strategies, and maintaining high service standards.
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Manage daily operational and performance reports.
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The Vice President of Sales will be a dynamic and visionary leader responsible for driving revenue growth, enhancing customer relationships, and elevating the commercial performance of the hospitality group. This role requires a strategic thinker with deep industry knowledge, exceptional leadership skills, a proven track record in hospitality sales and a good understanding of channel distribution.
Key Responsibilities:
- Ability to manage and oversee the Group segment sales operations.
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We are seeking a highly skilled and passionate Sommelier to join our team. In this role, you will be responsible for managing and curating the hotel’s wine and beverage offerings, providing expert wine recommendations, and enhancing the dining experience for guests. As the Sommelier, you will work closely with the kitchen, food and beverage teams, and guests to ensure an exceptional wine service experience, while maintaining high standards in inventory management and wine cellar organization.
Key Responsibilities:
- Curate and...
We are seeking an enthusiastic, personable, and organized Head Hostess to join our team. In this role, you will be responsible for overseeing the guest experience in the hotel’s dining area, ensuring a welcoming, efficient, and high-quality service. You will manage the front-of-house operations, supervise the hosting team, and work closely with the food and beverage staff to provide
Key Responsibilities:
- Greet and welcome guests upon arrival in a friendly and professional manner, ensuring that they feel valued and well taken care...