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Treatment Delivery
- Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards.
- Customize treatments to guest preferences and wellness goals.
- Maintain accurate treatment records and follow all treatment protocols.
- Ensure punctuality and readiness for all scheduled...
Guest Journey & Service
- Welcome all guests in a warm, professional, and attentive manner.
- Manage reservations for spa treatments, fitness sessions, and wellness programs.
- Confirm, modify, or cancel bookings promptly and accurately.
- Provide information on spa services, fitness programs, membership options, and promotions.
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Fitness & Training Delivery
- Lead group fitness classes, personal training sessions, and wellness activities in line with guest needs.
- Provide professional guidance on exercise techniques, posture, and safe equipment usage.
- Design customized fitness programs for guests and members to achieve their wellness goals.
- Conduct fitness assessments and...
Operations & Standards
- Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs.
- Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas.
- Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed.
- Ensure proper use and care of spa equipment and treatment...
Operational Management
- Oversee all Spa and Gym operations, ensuring smooth daily functionality.
- Implement and monitor Standard Operating Procedures, health and safety standards, and brand guidelines.
- Ensure facilities, treatment rooms, and equipment are maintained to the highest standards.
- Prepare staffing rosters to balance efficiency with guest...
Job Summary
The Engineering Supervisor is responsible for supervising the daily operations of the Engineering Department, ensuring all facilities, equipment, and systems at Silver Sands Beach are maintained in excellent working condition. The role involves leading a team of technicians, planning and executing preventive maintenance, troubleshooting technical issues, and ensuring compliance with safety and quality standards to provide a safe, efficient, and enjoyable environment for guests and staff.
Key...
Key Responsibilities:
- Manage the processing of client documents accurately and efficiently, ensuring compliance with established procedures and timelines.
- Verify the accuracy and completeness of client documents, conducting thorough checks to ensure all necessary information is provided.
- Enter client information and documentation into the CRM accurately, always maintaining data integrity and confidentiality.
- Track the progress of client documents throughout the processing workflow, providing regular updates to clients and internal stakeholders as needed.
- Address client inquiries, concerns, or issues related to document processing promptly and...
This role involves administrative tasks, ensuring rest of the staff has adequate support to work efficiently.
The tasks of the Procurement Administrator will include (but are not limited to) working with excel tables, communication with suppliers and colleagues, writing and updating reports and general follow up.
The Procurement Administrator ensures smooth running of the office and contributing to successful running of projects.
· Copy, scan and store documents
· File documents in physical and digital records
· Update reports, assuring necessary information being available at...
The Painter/Mason is responsible for maintaining the hotel’s building finishes, including painting, and minor masonry works. The role ensures guest rooms, public areas, and back-of-house facilities remain in excellent condition through timely repairs, preventive maintenance, and finishing works that reflect the hotel’s brand standards.
Responsibilities:
- Receive and attend day-to-day maintenance calls, ensuring timely completion of tasks.
- Report job summaries for guest rooms...
SUMMARY
The Plumber is responsible for the installation, repair, and maintenance of all plumbing systems in the hotel, including water supply, drainage, sanitary fixtures, and related equipment. The role ensures smooth operation of guest facilities and back-of-house systems by carrying out preventive maintenance, timely repairs, and compliance with health & safety standards.
Job Summary:
B.M.S (Building Management System) Operator is responsible for maintaining and operating the building automation system that controls and monitors various systems such as HVAC, lighting, security, and fire protection in a facility. The B.M.S Operator's primary responsibility is to ensure that the building automation system runs efficiently and effectively to meet the facility's needs.
Responsibilities:
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Job Summary:
The AC Technician is responsible for the efficient operation, maintenance, and repair of all heating, ventilation, and air conditioning systems within the hotel. The role ensures guest comfort, safety, and satisfaction by keeping HVAC systems in excellent working condition while adhering to preventive maintenance schedules and energy conservation practices.
Responsibilities:
The Housekeeping Order Taker works closely with the Housekeeping Management Team to ensure that the daily operations are run smoothly which helps to achieve departmental goals and exceed guest expectations
- Answer the telephone as per standard, respond promptly to guest requests, log details and communicate requests to relevant colleagues.
- Maintain open communication channels for VIP Arrivals,...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
- Perform all necessary tasks to service beverages in the outlet according to the standard of the hotel.
- Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipes and presentation standards. Follows health, safety and sanitation guidelines for all the products.
- Receive and process payments.
- Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.
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Job Summary:
Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms.
Job Summary:
As a bartender, you will be responsible for providing excellent customer service while preparing and serving beverages to guests in the food and beverage industry. You will work closely with other team members to ensure that all guests have an enjoyable experience and all drinks are prepared to the highest standard.
Key Responsibilities:
- Greet guests and take...
- Develop and implement comprehensive social media strategies aligned with the company's marketing and business goals.
- Identify target audiences and tailor content to meet their needs and preferences.
- Create, curate, and manage engaging and high-quality content across all social media channels, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and YouTube.
- Oversee the creation of visual and written content, ensuring consistency with brand guidelines and messaging.
Key Responsibilities:
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Assist in developing and executing marketing strategies and campaigns.
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Conduct market research, analyze consumer trends, and compile reports.
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Prepare various marketing administrative forms, including complimentary forms, entertainment forms, and IT-related...
- Manage social media channels, including Facebook, Instagram and other relevant platforms
- Develop monthly content collection calendar and manage photography bookings with outlets
- Works as part of a team to develop social media monthly content calendars, including scheduling of posts for outlets
- Proposes new ideas and concepts for social media content
- Coordination of the...