Sales Administrator

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities

• Ensuring the confidentiality and security of files and filing systems.
• Ensuring the company is operating securely and effectively
• Coordinating office activities and operations to secure efficiency and compliance to company policies.
• Create and update records and databases with personnel, financial and other data
• Supervising administrative staff and delegating responsibilities to ensure performance
• Receiving and processing communication channels, including email, phone, and physical mail.
• Conferring with accounting department to help make payments, process-incoming invoices, and verify receipts.
• Providing administration support to Sales, Tele sales Managers and Senior Management.
• Handle sensitive information in a confidential manner.
• Preparing SPAs & Airwaybills as and when requested by Client Services.
• Maintaining credit card & cash logs.
• Updating CRM with payments for clients
• Making sure all necessary approval is in place to proceed with deal registration in CRM.
• Making sure reservation forms & SPAs are always updated.

• 3-5 years of customer service and computer experience or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Must have excellent written and oral English language skills.
• Proficient with Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Microsoft Dynamics CRM experience preferred.
• Excellent oral and written communication skills, good customer service skills, ability to coordinate the daily activities of others and type 50 WPM or greater.
• Additionally, general knowledge of word-processing, spreadsheet and data base computer software is required, as well as technical aptitude, good problem solving and organizational skills and a willingness to accept new challenges.
• Ability to coordinate and perform several tasks at the same time.
• Must have excellent attention to detail.
• The role sometimes demands long workings hours and working weekends

Education:

• High school diploma or above