Bellman

The First Collection Business Bay is a stylish lifestyle hotel, situated close to Dubai’s world-class attractions including Burj Khalifa and Dubai Mall, key business districts and extensive transport links. Featuring 437 stylish guestrooms and suites, The First Collection Business Bay offers stays for both business and leisure travellers. With distinctive dining choices and recreational amenities, such as a fully equipped gym, a spa, and a rooftop pool, our offerings and service aim to enhance stays. Guests get exclusive access to our Mediterranean-inspired, Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah, ensuring a seamless blend of city exploration and a beachside retreat. 

The First Collection Business Bay is part of The First Collection portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Business Bay.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

We are looking for a courteous and energetic Bellman to join our Front Office team. The ideal candidate will assist guests with their luggage, provide information about the hotel and local area, and ensure a welcoming first impression. Russian-speaking candidates are preferred. Prior experience is not required; we value the right attitude, communication skills, and a guest-first mindset.

Key Responsibilities

• Greet guests warmly upon arrival and departure.

• Assist guests with luggage handling (delivery, storage, and retrieval).

• Escort guests to their rooms and explain hotel facilities and services.

• Arrange transportation services (taxis, shuttles, etc.) when requested.

• Provide directions, recommendations, and general assistance about the hotel and local area.

• Handle guest requests quickly and professionally.

• Maintain the lobby and entrance areas in a presentable condition.

• Support Front Office/Concierge teams with daily tasks.

• Language Skills: English fluency must be at least 8/10 (spoken and written). Russian language proficiency is highly preferred.

• Education & Experience: No prior hotel or bellman experience required (training will be provided).

• Physical Fitness: Ability to lift, carry, and move luggage with speed and efficiency.

• Personality: Pleasant, approachable, and service-oriented with strong interpersonal skills.

• Flexibility: Ability to work in shifts, including evenings, weekends, and holidays.

• Team Player: Cooperative, reliable, and able to work well within a diverse team.