F&B Crew

The First Collection Business Bay is a stylish lifestyle hotel, situated close to Dubai’s world-class attractions including Burj Khalifa and Dubai Mall, key business districts and extensive transport links. Featuring 437 stylish guestrooms and suites, The First Collection Business Bay offers stays for both business and leisure travellers. With distinctive dining choices and recreational amenities, such as a fully equipped gym, a spa, and a rooftop pool, our offerings and service aim to enhance stays. Guests get exclusive access to our Mediterranean-inspired, Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah, ensuring a seamless blend of city exploration and a beachside retreat. 

The First Collection Business Bay is part of The First Collection portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Business Bay.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

The F&B Crew is an essential member of our food and beverage team, responsible for assisting with the smooth operation of the dining and service areas. You will help ensure an outstanding guest experience by providing excellent customer service, preparing and serving food and beverages, maintaining cleanliness, and supporting your team members in daily tasks. This role is ideal for individuals who enjoy working in a dynamic environment and have a passion for hospitality.

Key Responsibilities:

• Greet customers warmly and professionally as they enter the establishment.
• Take food and beverage orders and relay them to the kitchen or bar staff.
• Serve food and drinks in a timely, friendly, and efficient manner.
• Ensure guests are satisfied with their meals and services, promptly addressing any concerns or special requests.
• Assist in the preparation and presentation of food and beverages according to the restaurant’s standards.
• Help with basic food preperation, such as assembling trays, plating food, or refilling drink stations.
• Ensure all items are stocked and ready for service, including condiments, utensils, and napkins.
• Clean and set up dining areas, ensuring tables are tidy and ready for guests.
• Maintain cleanliness in all areas of the food and beverage section, including dining room, kitchen, and service areas.
• Dispose of waste, clean dishes, and ensure the proper disposal of trash according to health and safety standards.
• Work closely with fellow crew members, kitchen staff, and supervisors to ensure efficient service.
• Support other F&B staff in various roles, such as washing dishes, restocking supplies, and assisting with event setup.
• Follow all instructions from senior staff to ensure service runs smoothly.
• Listen to customer feedback and communicate it to the appropriate team members to ensure continuous improvement.
• Handle minor customer concerns professionally and escalate issues to a supervisor or manager when necessary.

• Previous experience in food and beverage service (required).
• Strong communication skills and a friendly, customer-oriented attitude.
• Ability to work effectively in a fast-paced, team-driven environment.
• Willingness to learn and adapt to new tasks and responsibilities.
• Good understanding of food safety and cleanliness standards.
• Ability to multitask and prioritize tasks efficiently.
• Flexibility to work various shifts, including evenings, weekends, and holidays.