F&B Associate

The First Collection Waterfront is an upscale hotel situated in Dubai's vibrant Business Bay district, amidst the picturesque Dubai Canal, providing effortless access to world-famous attractions, entertainment, and renowned dining establishments.  

Featuring 327 welcoming guest rooms, with many boasting canal-side views, stays at The First Collection Waterfront serve as retreats for business and leisure travellers alike. Top-tier guest facilities and services include a fully equipped gym, peaceful spa, rooftop swimming pool, and an array of signature dining options. Guests get exclusive access to our Mediterranean inspired, Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah, ensuring a seamless blend of city exploration and a beachside retreat.

The First Collection Waterfront is part of The First Collection portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Waterfront.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

• Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
• Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
• Have an extensive knowledge of the menu’s and other F&B outlets.
• Serving in either conference rooms or other F&B outlets if required.
• Taking orders from the guests, explaining the menu and advising the guest on their decision making.
• Liaising with management for advice if required.
• Communicating with the kitchen about the orders and being very clear about special wishes of guests.
• Consistently upsell of food and beverages and making guests aware of promotions.
• If necessary preparing orders like drinks and preparing snacks, bread.
• Serving at parties and reception if required.
• Dealing with the payments and doing closure paperwork if required.
• Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
• Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
• Responsible for cleaning tasks during and after service.
• Making sure that all the guest areas look immaculate.
• Attend departmental meetings if required.
• Take feedback from guests and notifying management about it.
• Share ideas for improvement
• Know the software in the F&B outlets to be able to put in the orders
• Ensuring your guests receive what they ordered, guest satisfaction is key at all times
• Taking pride in your daily actions with the team as well as our guests.