Recreation Supervisor

Hotel Local is an urban retreat in Jumeirah Village Triangle. Thoughtfully designed for business travellers, families, and leisure seekers, Hotel Local offers a relaxed, stylish environment in the heart of Dubai’s thriving JVT community.

The hotel offers a diverse selection of dining venues—including Farmer’s Common, Neighbourhood Brew, our homegrown Risen Café and Artisanal Bakery, and our poolside restaurant and bar—alongside dedicated family-friendly spaces, a Kid’s Corner, an outdoor playground, and rejuvenating spa facilities. Additionally, guests can expect access to Soluna Restaurants & Beach Club on the Palm Jumeirah, with complimentary shuttle services.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Local.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Summary:

As a Recreation Supervisor, you will assist in managing the operations of the pool & beach to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

Roles and responsibilities:

• Create recreational activity agendas and advertisements.
• Conduct inventory of supplies, materials, and equipment and inform incharge of low supply items.
• Encourage and schedule guests to participate in recreation activities.
• Promote a fun and relaxing atmosphere for guests.
• Provide information to guests about available recreation facilities and activities.
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
• Aid injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.
• Assist management in training, motivating, and coaching employees; serve as a role model.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Anticipate and address guests’ service needs.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Process orders or transactions from customers and collect payment as necessary.
• Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality.
• Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Perform other reasonable job duties as requested such as coordinating houskeeping and lifeguards. 

• Atleast 2+ years of experience in a management and/or supervisory role within the leisure sector.
• Ability to meet financial targets.
• Ability to work under pressure.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Willingness to develop team members and self.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.