Finance Associate (AR/Income)

Hotel Avalon is a contemporary retreat situated in the heart of Jumeirah Village Circle, ideally positioned within close distance to Dubai’s key business districts and major leisure attractions. The hotel features 349 elegantly appointed guestrooms and suites, each thoughtfully designed to offer both comfort and convenience to guests.

Hotel Avalon has a comprehensive suite of facilities including an outdoor swimming pool, the Rayya Wellness Spa, and a state-of-the-art fitness centre, catering to the needs of business and leisure travellers alike. The hotel’s culinary offerings include Urban Eatery, an all-day dining destination, and Risen Café, renowned for its artisanal coffee and freshly baked pastries. Additionally, hotel guests get exclusive access to our Soluna Restaurants and Beach Club, on the Palm Jumeirah.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Avalon.

About The First Group Hospitality 

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

The Finance Associate (AR/Income) is responsible for managing the hotel’s accounts receivable process, ensuring that all revenue is accurately recorded and collected in a timely manner. This role involves overseeing guest and corporate billing, reconciling income accounts, and providing financial reporting to ensure the hotel’s revenue cycle runs smoothly. The Finance Executive plays a key role in maintaining strong cash flow and financial integrity.

Key Responsibilities:

• Manage all guest and corporate accounts receivable, ensuring accurate invoicing and prompt collection.
• Review and reconcile outstanding accounts, ensuring timely follow-up on overdue payments.
• Process and record all incoming payments, ensuring correct allocation to the appropriate accounts.
• Ensure the accurate posting of daily revenues from all hotel departments, including rooms, food and beverage, and other services.
• Reconcile daily income and ensure that all revenue entries align with the hotel’s financial systems.
• Assist in the preparation of monthly revenue reports and assist with month-end closing processes.
• Prepare and issue invoices for corporate clients, group bookings, and long-staying guests.
• Maintain accurate records of billing, payments, and credit notes.
• Ensure that all billing is in compliance with hotel policies and corporate agreements.
• Review credit limits for corporate clients and ensure that accounts remain within approved credit terms.
• Coordinate with the Sales and Reservations teams to ensure accurate billing for group events, conferences, and special bookings.
• Assist in preparing daily, weekly, and monthly financial reports related to income and accounts receivable.
• Provide management with detailed reports on outstanding receivables and aging reports to assist with cash flow management.
• Highlight any discrepancies or unusual patterns in income and accounts receivable.
• Work closely with the Front Office, Sales, and Reservations teams to resolve any billing issues or discrepancies.
• Communicate effectively with clients to clarify invoices and address any payment concerns.
• Ensure compliance with accounting standards, hotel policies, and local regulations regarding billing and revenue collection.
• Assist with the preparation for internal and external audits, providing necessary documentation and supporting materials.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2-3 years of experience in accounts receivable or income auditing, preferably within the hospitality industry.
• Familiarity with hotel management systems (e.g., Opera, Micros) and accounting software is a plus.

Skills:

• Strong attention to detail and accuracy in financial processing and reporting.
• Excellent communication and interpersonal skills to interact with internal teams and clients.
• Strong organizational and time management skills.