Collection Officer

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

We are seeking a detail-oriented and reliable Collection Officer to join our team for the 3 PM to 11 PM shift. The ideal candidate will not only handle customer transactions efficiently but also bring strong analytical skills to assist in tracking financial data and improving processes. Spreadsheet proficiency will be a key part of the role to help with daily reconciliation, sales reporting, and other administrative tasks.

1. Cash Handling & Reconciliation

• Ensure all transactions are recorded and discrepancies are resolved promptly.
• Manage cash balances , securing cash and handing over cash to Fasttrack with full record of cash received/handed over
• Receiving of other payments  -credit card/cheque
• Perform end-of-day cash reconciliations to ensure accounting accuracy.
• Prepare financial reports for each day, flagging any inconsistencies
• Allocate receipts in accounting system to record cash transactions

2. Data Analysis & Reporting

• Use spreadsheets to log sales transactions and record transfers to bank.
• Analyze daily sales data and report to Finance
• Assist with adhoc analysis and reporting as required

3. Compliance & Security

• Follow all policies related to cash handling and safety procedures
• Monitor for fraudulent activities or suspicious behavior during transactions
• Adhere to all operational protocols and ensure the cash is secure

• Previous experience in retail, cashier, or financial handling role preferred
• Strong analytical skills with the ability to interpret data and identify trends
• Proficiency in spreadsheets (Microsoft Excel / Google Sheets)
• Familiarity with basic formulas, data entry, and pivot tables is a plus
• High attention to detail and accuracy in cash handling
• Ability to multitask and manage time effectively in a fast-paced environment
• Must be comfortable working independently during evening hours.

Working Conditions:

• Shift hours: 3:00 PM to 11:00 PM (Evenings, including weekends or holidays as needed).
• May require working under minimal supervision during late hours