Security Manager

Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&B outlets and lifestyle venues, and delivered through our array of complementary third-party hotel and asset management services.

Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for.

The First Collection’s urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah.

Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the city’s heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the world’s most exciting metropolis.

We are seeking an experienced and proactive Security Manager to oversee all security operations at our hotel. The Security Manager will be responsible for ensuring the safety and security of guests, employees, and hotel property. This role requires strong leadership skills, excellent problem-solving abilities, and the ability to manage a team effectively. The ideal candidate should have a background in security management and a thorough understanding of security protocols and procedures in a hospitality environment.

Responsibilities:

• Develop and implement comprehensive security policies, procedures, and protocols to safeguard guests, employees, and hotel property.
• Conduct regular assessments of security risks and vulnerabilities and develop strategies to mitigate them.
• Manage and coordinate the activities of the hotel security team, including recruitment, training, and performance management.
• Monitor security systems, including CCTV cameras, access control systems, and alarm systems, to ensure their proper functioning.
• Conduct regular patrols of the hotel premises to identify and address any security concerns or violations.
• Respond promptly and effectively to security incidents or emergencies, such as thefts, accidents, or disturbances.
• Collaborate with other departments, such as Front Office and Human Resources, to ensure effective communication and coordination on security-related matters.
• Maintain strong relationships with local law enforcement agencies and other security providers to enhance the hotel's security network.
• Conduct investigations into security-related incidents or complaints and prepare detailed reports on findings and recommended actions.
• Stay updated on industry best practices and advancements in security technology to continually improve the hotel's security measures.
• Ensure compliance with applicable laws, regulations, and industry standards related to hotel security.

• Bachelor's degree in Security Management, or a related field (or equivalent experience).
• Proven experience in security management, preferably in a hotel or hospitality setting.
• Strong knowledge of security protocols, procedures, and best practices.
• Familiarity with local laws and regulations related to hotel security.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Ability to remain calm and act quickly and effectively in emergency situations.
• Proficiency in using security systems and technology, such as CCTV, access control, and alarm systems.
• Ability to work flexible hours and be on-call as needed.
• Certification in security management or relevant industry certifications is a plus.