F&B Associate

Posted Date 3 months ago(27/09/2024 14:47)
Job ID
2024-5785
Department
Food & Beverage
Job Location
The First Collection Waterfront

Overview

Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our spaces beckon guests into a haven of warmth and style, all set against the vibrant backdrop of Dubai’s illustrious neighbourhoods.

 

Each of our hotels serves as an urban retreat where the excitement of the city is complemented by serene moments at Soluna Restaurants and Beach Club on The Palm Jumeirah. Our guests are given access to a world of exclusivity, comfort, diverse dining, and private access to our beach club’s Mediterranean-inspired charm, seamlessly blending the essence of an unparalleled urban resort experience. As part of The First Group, the region’s pinnacle in award-winning lifestyle hotels and investment solutions, The First Collection stands as more than a hotel brand – it is a commitment, a passion, and a journey into Dubai’s finest.

Discover a rewarding career with The First Collection at Jumeirah Village Circle. Located near the Dubai Marina and other vibrant cityscapes, this 491-room urban resort provides the ideal gateway to Dubai's array of immersive experiences. Situated in the family-friendly enclave of Jumeirah Village Circle (JVC), The First Collection at Jumeirah Village Circle offers convenient access to neighbouring malls, parks, cafés, and restaurants, while its own signature dining experiences include Santé Ria, Village Bistro and The First Collection’s award-winning Risen Café & Artisanal Bakery.

Additionally, guests can unwind within an exclusive club lounge, outdoor pool, gym, and spa. Another exceptional offering includes complimentary access to Soluna Restaurants and Beach Club, located on The Palm Jumeirah, which seamlessly blends city energy with beachside tranquillity. Explore opportunities with us today and become part of a team dedicated to excellence in hospitality.

Job Description

  • Responsible for doing all preparations before and during the service like preparing tables and polish cutlery.
  • Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
  • Have an extensive knowledge of the menus and other F&B outlets.
  • Serving in either conference rooms or other F&B outlets if required.
  • Taking orders from the guests, explaining menu and advising the guest on their decision making.
  • Liaising with management for advice if required.
  • Communicating with the kitchen about the orders and being very clear about special wishes of guests.
  • Consistently upselling of food and beverages and making guests aware of the promotions.
  • To be aware about the items availabilities.
  • If necessary preparing orders like drinks and preparing snacks and breads.
  • Serving at parties and reception if required.
  • Dealing with the payments and doing closure paperwork if required.
  • Serving the guests with all F&B requirements during their stay in an attentive and efficient way.
  • Taking reservations, in co-orporation with the supervisor and hostess/host if necessary because of special requests of the guest.
  • Responsible for cleaning tasks during and after service.
  • Making sure that all the guest areas look immaculate.
  • Attending departmental meetings if required.
  • Taking feedback from the guests and notifying management about it.
  • Sharing ideas for improvement.
  • Know the software in the F&B outlets to be able to put in the orders.
  • Ensuring the guests receive what they ordered, guest satisfaction is key at all times.

Desired Skill & Expertise

  • A minimum of 2+ years experience is essential.
  • Preferably experienced in high volume F&B operations.
  • Maintains great customer service to all guests.
  • Planning and organising tasks, people and supplies.
  • Excellent interpersonal and communication skills.
  • Quantified experience in food safety and hygiene.
  • Advanced customer service skills.

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