Sales Manager Hospitality - Jeddah

Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues.

Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com.

We are seeking a highly motivated and results-driven Sales Manager to join our hospitality team in Jeddah - KSA. The successful candidate will be responsible for driving sales and revenue growth through effective planning, execution, and management of the sales strategies. The Sales Manager will focus on attracting and retaining clients in the hospitality industry, ensuring excellent customer satisfaction and achieving sales targets. This role reports directly to the Group Director of Sales and the Property General Manager, with indirect communication and collaboration with ownership.

• Create and execute sales plans to achieve and exceed revenue targets.
• Identify new business opportunities and target markets in the hospitality sector.
• Build and maintain a robust sales pipeline.
• Identify potential clients and build strong relationships with key decision-makers.
• Conduct sales presentations, negotiations, and follow-up to secure new business.
• Ensure customer satisfaction through regular communication and excellent service delivery.
• Stay updated on industry trends, market conditions, and competitor activities.
• Conduct market research to identify potential areas for growth and improvement.
• Work closely with other departments, including marketing, operations, and finance, to ensure a coordinated approach to achieving sales objectives.
• Collaborate with the events team to promote and sell hospitality services for conferences, meetings, and special events.
• Develop and manage the sales budget, ensuring effective allocation of resources to achieve objectives.
• Generate regular reports on sales performance, outlining key metrics and areas for improvement.
• Provide timely and accurate forecasts to senior management.
• Train and mentor the sales team to enhance their skills and productivity.
• Conduct regular performance reviews to assess individual and team performance.
• Utilize CRM tools to track and manage client interactions, sales leads, and opportunities.
• Implement strategies to maintain long-term relationships with key clients.

• Bachelor's degree in Business, Hospitality Management, or a related field.
• Proven experience in sales, with a focus on the hospitality industry.
• Proficiency in engaging and effectively interacting with both expatriate and Saudi families, demonstrating a natural aptitude for building positive relationships in a multicultural context.
• Skill in pre-screening resort guests in accordance with criteria set by the owner to ensure a harmonious coexistence among both long-term and short-term residents.
• Preferably, the candidate should possess hands-on experience in hotel events and sales within the Saudi hospitality industry.
• Strong understanding of market dynamics and customer behavior.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability to lead and motivate a sales team.
• Excellent organization skills. 
• Fluency in Arabic and English is a must.